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Arizona Feedback

 

AZ - 3260 S Arizona Ave, Yuma - 9/30/21

I would like to submit a positive review for Kylene. From the time I called, she had the answers to what was going on with my vehicle.She left me with not only a schedule of when it would be done, but also when the estimate had been done and the status of the parts for the vehicle.I am impressed with her professionalism, ability to answer and and all questions with respect to my vehicle including what some of the insurance would cover.The insurance agent called right after I talked to Kylene. The insurance agent confirmed all of the answers Kylene gave me.Thank you for employing such great people as Kylene. Very Respectfully, Norman O.

Norman S

AZ - 2100 W University Dr, Tempe - 9/30/21

I'm extremely happy with the service and repair they did on my audi. The color match perfect. Doesn't even look like it was in an accident. Jason and Brenda was very helpful through out the process. Keep up the good work.

James S

AZ - 775 N Dysart Rd, Avondale - 9/29/21

We had a great experience with Gerber Collision. We dropped off our vehicle on Tuesday and it was ready the next day. We had worked with other collision places that gave us the run around for months. Gerber was the fourth place we called. Gerber took care of the process so fast. Truly impressed and thankful to have our vehicle done so efficiently.

Isabel F

AZ - 775 N Dysart Rd, Avondale - 9/29/21

We were blown away with the speed and quality service we received on our vehicle. The last time we had repairs done somewhere else...it took several days while they waited on parts before they started work. It took several days more to get the work done. David and the team at Gerber are outstanding. They had our vehicle completed fast. I will come here again for all of my future work.

E. B

AZ - 7940 E Lakeside Parkway, Tucson - 9/23/21

Gerber did a very good job. Ricardo and David kept in touch to keep me informed with the progress. Waiting on parts from China took some time but Gerber was efficient.

Brian B

AZ - 18631 E Business Park Dr, Queen Creek - 9/16/21

I want to give a big shout out to the Queen Creek AZ shop for the great service, high quality repair and clear communications. Mia remembered my name and the work I had being done, she handled the paperwork before I even arrived for my service. Steve worked with my schedule , talked me through the process, was accountable, thorough and professional. Communication was stellar, not only did they stay within the estimated time, but I got a daily update of the progress of the work. My car looks perfect again and with the wash they gave it I thought I had a new car!! I will highly refer friends and family and if I have another need I will be back without hesitation!!

Rebekah H

AZ - 7530 E Hampton Ave, Mesa - 9/16/21

Excellent personalized service from start to finish. Highly recommend.

Helen B

AZ - 6108 N Travel Center Dr, Tucson - 9/10/21

Efficient, courteous and component service. A good experience given the circumstances.

William C

AZ - 6108 N Travel Center Dr, Tucson - 9/10/21

Service guy Adam was on top of my claim from day 1.He kept me in the loop about what was happening with my claim. He answered any questions Promptly and clearly. A good employee for Gerber

Robert B M

AZ - 477 N Cooper Rd, Gilbert - 9/7/21

Everyone was great! Awesome communication and my car was received back when they promised. They even went above and beyond and helped me with another missing bolt for a different part of the car. Thank you guys!

Christopher P

AZ - 3145 E Main St, Mesa - 8/31/21

Although our vehicle damage was minor, we were still traumatized by the accident. Gerber was very efficient in getting the repairs done and kind and considerate of our situation. I'd highly recommend this location for collision repair.

Elizabeth M

AZ - 7940 E Lakeside Parkway, Tucson - 8/16/21

Our experience with "gerber" was excellent in everyway. We were recieved in a cordial manner, given a prompt date of arrival and posted on results of progress on vehicle thru out work period and car was ready as promised. My car was more beautiful than ever and we are very PLEASED with finished results.

Kathleen C

AZ - 15450 N 84th St, Scottsdale - 8/13/21

Someone hit my Volvo in a parking lot and took out a reinforced door. Geico said to bring it to this location. Couldn't be happier. Rental car waiting for me, polite and professional staff. Kept updated throughout process. Picked up car with no hassles, but a directional light was out. Brought it back, Alan took the car and tried to replaced the bulb. Long story short, they're going above and beyond to make things right. So far, I am very pleased with entire experience at this location.

Matt R

AZ - 2934 N Omaha NE, Mesa - 8/13/21

This team is doing a great job! Keep up the good work! Super friendly, extremely professional and WOW! I got my car back in 1 day! You all definitely exceeded my expectations. The constant communication is also 2nd to none. I will for sure refer this location specifically to any of my friends or family that need your services. Well done!

Darby V

AZ - 7940 E Lakeside Parkway, Tucson - 8/10/21

They made it so easy and were very kind and polite throughout the whole process. I legitimately felt well-taken care of, AND they handled the repair and business of my insurance with such professionalism and class. I would highly recommend this company to anyone.

Sandra

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