Arizona Feedback
AZ - 41801 N 41st Dr, Anthem - 9/21/18
Jeff and the team in Anthem were outstanding with communication, repair, and explanations of what was needed and what was happening. I feel they went above and beyond to insure very high quality work and a great experience.
AZ - 8045 S Priest Dr, Tempe - 9/20/18
Front desk ladies Shantayn and Priscilla and Geico claims adjuster Roger were all very kind,professional,wonderful and polite! I am very happy with the services I received! Thank you very much
AZ - 41801 N 41st Dr, Anthem - 9/14/18
Jeff K and Sarah were a pleasure to deal with. At all times they kept us informed on everything that was going on. Very professional and on the ball during a stressful time.
AZ - 41801 N 41st Dr, Anthem - 9/14/18
Jeffrey K. at the Anthem location for Gerber Collision, was exceptionally professional, prompt, and personable; he is a genuine asset to Gerber Collision [that has steadfastly rendered exceptional service over the years] as well as to USAA's customer support network.
AZ - 8910 E San Victor Dr, Scottsdale - 9/13/18
Customer service and overall satisfaction was great! The receptionist is wonderful, even reminding me to make sure I get all my items out of the rental car. Steve, who worked on my car did such a great job and the car look wonderful!
AZ - 7530 E Hampton Ave, Mesa - 9/13/18
Ruth at the front desk was very nice each time I called. Everyone was professional and courteous..
AZ - 3145 E Main St, Mesa - 9/12/18
I accidentally put Omaha street as my location. I didn't go there! I'm giving the 5 Stars to main Street
AZ - 7530 E Hampton Ave, Mesa - 9/11/18
Everyone here is awesome. Christian really listened to me and my problems. He didn't have to do anything to help me but he he got back to me asap and got me the help I needed. Wonderful customer service. Ruth is so nice and helpful.
AZ - 41801 N 41st Dr, Anthem - 9/11/18
Sarah and Jeff were great. Very courteous.. Great job!
AZ - 7101 N 43rd Ave, Phoenix - 9/8/18
At, first I was convinced that I was going to have my car in the shop for a week at least. However to my utmost surprise, I was able to be back on the road with it in about 4 days all thanks to the estimator "Jeffery K" and the rest of the team that helped! Thank you all so much.
AZ - 4670 S Palo Verde Rd, Tucson - 9/8/18
We were really impressed with the service we received at this location. The facility was extremely clean and well maintained. Marcela and Angie were very friendly and helpful. The work was done quickly and well. If we ever need collision damage work done again, we will use this facility.
AZ - 1015 W Broadway Rd, Mesa - 9/7/18
From the moment I entered the Mesa Broadway Gerber Collision facility, I felt taken care of. Jim and Jorge both were so helpful and attentive. They kept me updated throughout the process and I am very grateful for their help and expertise.
AZ - 2100 W University Dr, Tempe - 9/7/18
I was on the freeway and my radiator protector fell down on my car while driving 65 plus at 5 am in the morning. Very unsettling experience, it went under my car and made a loud scrapping noise. I contacted Gerber Collision and was provided excellent customer service and assurance that the issue was something they could easily take care of. They allowed me to bring the vehicle in without an appt and removed the hanging protector to allow me to drive until the part came in. Moe A. was the person I dealt with. He was very professional, kind and easy to work with. The overall experience was great and I will definitely take my car back in the future. Honest and trustworthy.
AZ - 8045 S Priest Dr, Tempe - 9/4/18
Excellent work done by the Gerber team.
AZ - 1841 E 3rd St, Tempe - 9/3/18
I can't say enough good things about these guys. I walked in the front door and Dave S the General Manager was there and visited with me. Even though he was extremely busy Dave took the time to explain all the details about my vehicle and the repair process. Later I found out that it was his anniversary, but he still treated me like I was the most important person at the time. He patiently listened while I explained that I bought the truck 3 weeks ago, it was 15 years old with 39K miles and still looked brand new. Now my insurance company wants to total my "new" truck. I'm kind of high maintenance and have a lot of questions. Even after our original meeting I emailed Dave with several questions, he responded very quickly to every email. I hope like Hell you are never unfortunate enough like me to get hit by another vehicle with ... read more
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