Arizona Feedback

AZ - 8045 S Priest Dr, Tempe - 10/10/16

I am very pleased with Gerber's service. They took care of every small detail, I feel I'm driving a brand new car. When you love your car, you really want the best service on it. Thank you so much to the General Manager Bill H. It was worth the waiting :)

Jeannette R

AZ - 7530 E Hampton Ave, Mesa - 10/6/16

I was very pleased with the work that Gerber did on my vehicle and their staff was most helpful! I would not hesitate in recommending them to anyone that would need their services.

Janet

AZ - 8910 E San Victor Dr, Scottsdale - 10/5/16

My car was broken into while visiting friends in Scottsdale. I needed to get home to Prescott as quickly as possible, and the people at Gerber's took care of my repair in record time. Carrie at the front desk was especially helpful too. I would recommend Gerber's without hesitation.....Thanks!

Linda C

AZ - 4825 W Glendale Ave, Glendale - 10/4/16

Jeff K. was extremely helpful and kept me informed about the progress on my car. He was also very helpful in arranging transportation to my home and when the car was done, arranged to have me picked up and deliver me back to Gerber. Kathy, the receptionist was very courteous and pleasant and made you feel welcome. You have a good team at that location. P.S. The work on the car was A-1.

Tom D

AZ - 8150 E Raintree Dr, Scottsdale - 10/3/16

Jeremy was great, the work done was perfect, and you should clone Hector.

Sharon B

AZ - 4825 W Glendale Ave, Glendale - 10/1/16

I just wanted to write to Gerber Auto and say how very impressed I was with the amount of great Customer Service I received. From the Front Desk Receptionist Cassie, to the Auto Adjuster Jeff K.. They were very, very friendly and even remembered me by name. My car was repaired and practically looks like it did when I drove it off the car dealership. Thank you Gerber and take care.

Sampson M

AZ - 6108 N Travel Center Dr, Tucson - 10/1/16

Came to the center for help with a front-end lower damper problem. I did not have an appointment. I had pulled up to a concrete parking berm but didn't see the steel rod sticking up out of the concrete. When I backed up the rod caught on the damper and lower front bumper and pulled the whole thing loose. The Estimator, Jennifer R, was very courteous and took the van back to the shop. 30 minutes later I was on my way. Thank you Ms. Jennifer. She's a keeper!

Herman M

AZ - 8045 S Priest Dr, Tempe - 9/30/16

I just wanted to take a minute and make some comments on what I feel was excellent service! My car was ready sooner than expected! Gerber kept me informed every step of the way and all prices and services were very clearly defined. Staff there is efficient, polite, and very professional. In particular, I would like to thank Mr. Bill H. for his exceptional customer service! He was there to answer all my questions and went out of his way to insure that I was taken care immediately and that all repairs were done to my satisfaction!!! Mr.H is a perfect example of what any customer is looking for when dealing with a company...professional, efficient, and with a very positive attitude! I didn't enjoy getting my car into a wreck, but I enjoyed the service I received and the excellent work that was done on my car at Gerber! Higly recommended!

Tom G

AZ - 7940 E Lakeside Parkway, Tucson - 9/30/16

Car was ready earlier than promised. The work done was clearly explained and showed when picking up. I was kept informed of the progress by e-mail throughout and when it was ready early received a notification by e-mail and phone. Quality work and quality customer service exceeded my expectations. Highly recommended.

Geoffrey W

AZ - 4825 W Glendale Ave, Glendale - 9/29/16

Cassandra at the front desk was so nice! She helped me out tremendously! Very sweet and kind we actually became friends! I would very much recommend this facility to anyone just because of her! Going in I had alot of stress about my vehicle and she assured me everything was going to be ok. Even though the outcome of the claim did not go exactly planned I still would return here just because of the genuine person she is!

Austin M

AZ - 4825 W Glendale Ave, Glendale - 9/27/16

Staff was very courteous and attentive. Jeffrey K. was good with his estimate and the repair was completed on time.

Karen B

AZ - 4825 W Glendale Ave, Glendale - 9/26/16

Jeffrey K. was nothing but helpful through the entire process. He called and gave me updates throughout the time they had my vehicle. He was very informative. My car came back detailed which was an awesome surprise

leonie r

AZ - 4825 W Glendale Ave, Glendale - 9/21/16

Jeff did an outstanding job with my claim. He was very kind and considerate and always made sure I was in the loop and knew what was going on with my car.

Nicholas R

AZ - 41801 N 41st Dr, Anthem - 9/17/16

Very positive experience. Friendly staff, finished job on time, and most importantly did fantastic work!! If I need this type of work again, I plan on coming back even if I have to pass up a dozen other shops on the way!! Highly recommended to family, friends, neighbors, all - with no reservation whatsoever!!!

Nick B

AZ - 4825 W Glendale Ave, Glendale - 9/16/16

Estimator Jeffrey K. was extremely professional, clean, and efficient. My vehicle came out looking like new! Jeffrey warned me that my vehicle was going to possibly be ready until after the weekend. However, he worked diligently to get my car ready by Friday.

Krystal R