Arizona Feedback
AZ - 8045 S Priest Dr, Tempe - 8/27/15
Charlie exceeded my expectations in customer service. He even tried to accommodate a special request, and offered to fix the mistake another mechanic had made. I highly recommend Charlie and Gerber.
AZ - 8045 S Priest Dr, Tempe - 8/27/15
Wrote first review and now that I have picked up my car I re-rated from 4+ to 5 Thanks to great service from everyone from front office, Charlie A. Estimator; and all of the service Tech's in back....Extraordinary job Thanks
AZ - 8045 S Priest Dr, Tempe - 8/27/15
4+ Charlie A demonstrated what good C/S and assistance is all about. Took into consideration my needs, sought the best solution since I would not be filing a claim with my insurance company nor would I pursue other drivers company. Repairs comleted yesterday at 5PM am picking up vehicle 8/27/2015 I trust I will be able to up grade rating to 5 stars
AZ - 4670 S Palo Verde Rd, Tucson - 8/26/15
Very satified with entire process of claim. very personanable and eager to help explaining entire process of repairs. Would recmmend your company to others. Car looks very good to where repairs don't even know that work was done. Thank-you for such a great job.
AZ - 4670 S Palo Verde Rd, Tucson - 8/26/15
Great work done on the vehicle.
AZ - 4670 S Palo Verde Rd, Tucson - 8/26/15
Truck looks better than before the accident, and was done ahead of schedule. Very happy with sevice, text updates, and complete experience.
AZ - 8045 S Priest Dr, Tempe - 8/25/15
Charlie from gerber and my adjuster Eric from geico were both so wonderful! I was in and out in less than 20 minutes! My car was done 3 days before I expected it! It was perfect too!
AZ - 8150 E Raintree Dr, Scottsdale - 8/24/15
Accurate estimation of cost and timelines for the repairs. Delivery of the vehicle as clean, both interior and exterior. Excellent overall service.
AZ - 6108 N Travel Center Dr, Tucson - 8/23/15
Gerber collision was awesome! I would reccomened them to anyone. They kept me updated, had everything done on time and went over the top and beyond on service everyone there was so nice and they even cleaned and detailed the inside and outside of my truck.
AZ - 1841 E 3rd St, Tempe - 8/22/15
Young lady at counter seemed new but hey- we all need training, right? Stephanie was awesome! Service was easy, good and my car was sparking when they pulled it around to the front after repairs. What a nice added touch. The guy who drove it around even apologized for my 10 minute wait by saying "I just wanted to spend a little more time on the interior so it was really clean for you". WOW!
AZ - 6108 N Travel Center Dr, Tucson - 8/22/15
Great customer service, and was kept up to date step by step during the process. Jessica was always smiling and polite. Special thanks to jose who was thoughtful and kind during our time of need. I will tell family and friends of gerber collison. Thanks again.
AZ - 7940 E Lakeside Parkway, Tucson - 8/21/15
I wanted to express that the Service I experienced with this collision company was excellent, my dealing with the Manager Alphie the manager was very professional and my lady Luz G.L. and My self were very pleased with the service that we experienced. We will always recommended our family to use this company. Thanks Alphie
AZ - 7940 E Lakeside Parkway, Tucson - 8/20/15
Gerber was wonderful! They kept us informed regularly. Our vehicle was available for pick up on the scheduled date. Megan worked with us all the way. We had an enjoyable experience. (if getting body work done is enjoyable)
AZ - 7940 E Lakeside Parkway, Tucson - 8/20/15
Created dent in rear bumper backing into construction equipment (my fault). Gerber Collision (Sam) gave me lowest estimated quote. Repair of bumper was expertly done, looked like new. Gerber held true to its estimate. Would highly recommend Gerber Collision at Lakeside Pwy.
AZ - 6108 N Travel Center Dr, Tucson - 8/20/15
Once again, Gerber Collision and Glass exceeded my expectations! I've used them 4 times in the past for insurance and non-insurance repairs, so I guess I wasn't surprised. I took my car in for a small repair - reattachment of the trim panel that runs along the bottom rear of the body to the fender well. I took the car in to get an estimate and set up an appointment for the job. Inspection showed that several fasteners had become detached. Don, the estimator said "give me a few minutes". He pulled the car to the back, in 10 minutes he pulled it back to the front again with the repairs finished. I didn't expect or ask for a "freebie", but he didn't even write this job up and there was no charge. Thank you again Don and your superb technicians/mechanics for service above and beyond... and thanks to Jessica for pulling ... read more
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