Bath, PA - 6650 Chrisphalt Dr

PA - 6650 Chrisphalt Dr, Bath - 7/3/13

To Whom This Concerns; I have always used True-To-Form, now Gerber, and the reason why I have used this company is not only do they ALWAYS do a great job, but I find that ( in my opinion ) they are the best in their business. Annie who runs both places (Bath, Pa. and the Pen Argyl, Pa. ) has known me for years and is great at doing her job, she takes pride with all her customers and goes out of her way to make sure the customer is always satified. Now if I sound as if I am just saying this to make an impression on you or I am saying these things making it sound like I am doing the company a favor, you're wrong... as to say it is your company that has done the favor for me, in doing their job in the most effective and timely manor; my car (when ever I needed to use True-To-Form/Gerber ) always looks show room new, and that's a fact ! As I ... have said, I been using this company for a long time and it is my opinion, not just by handing out plaques or some kind of rewards, but for corporate to make the phone call to the repair station in Bath Pa. to the person that runs both the Bath and the Pen Argyl, Pa location and PERSONALLY thank her for a job well done. There are times that a phone call goes alot longer than an awards, it is that commitment and service that keeps your company in business, so get with it corportate and make that phone call and congraduate Her on a job well done. Just know thati would never concider going anywhere else as your techs are the best in the business and i honestly believe that if it were not for Annie that makes your business run like a well oiled machine... so hold on to her and make that call, let her know that she is appricate, because I do !!! Thank you for your time and when I see her again I will ask her if anyone at corporte took the time to do what I know she would do, and that is making people feel imporant each and every time. read more

David J

PA - 6650 Chrisphalt Dr, Bath - 7/3/13

the work is good, timing is great, and wouldnt take it anywhere else. AND STOP CHANGING THE NAME OF THE STORE!!! KIDDING! I give Gerber Collision and Glass in Bath an overal score of 9!!

fred s

PA - 6650 Chrisphalt Dr, Bath - 7/3/13

Amazing service! Everyone was extremely friendly and the repairs were done a lot faster than I imagined they would be. Overall I was impressed.

Samuel S

PA - 6650 Chrisphalt Dr, Bath - 6/29/13

Nobody ever wants damage done to their automobile, however it did happen to me with hail damage. My insurance company asked who I wanted to go with to have my car fixed and all I could remember is Tru 2 Form which is now Gerber. I never had any work done to any of my cars. I must say, the service was beyond what I expected from Gerber. My appraiser said he would fax over the report the report by 2pm on a Tuesday, and Kelly Green was on the phone with me by 4pm on the same day. I brought my car in the next Wednesday for repairs. I could not have asked for better service. I was actually shocked it was happening so fast. I explained to Kelly I needed a rental, and she said not to worry, she would have enterprise at the office at 8am when I brought my car in. This all happened like clock work. I was more than amazed. The workmanship on my ... repairs was excellent. It went in with over 50 dings, and came out shining like new. Kelly kept me informed as how the repairs were going. I could not pick my car up until after close. She made it so easy, and told me not a problem, she took care of everything over the phone, and I dropped the rental off and picked up my car. It could not have been any easier than she made it. I will always remember Gerber, and will always recommend Gerber to anyone I talk to. Wonderful job, and I am so glad I chose Gerber. I hope nothing ever happens again, however it was so nice working with Gerber. They made me feel so comfortable and made everything so easy. The workmanship as I said was a ten plus. Thank you again for everything. I am so glad I chose Gerber. read more

Brian K

PA - 6650 Chrisphalt Dr, Bath - 6/28/13

My experience with Gerber was nothing less than amazing! From Day 1 Randy (in Allentown) gave me clear, concise and honest answers when I needed them. After the car was transferred to Bath location Kelly kept me apprised of every step of repair. The job was finished before expected and was beautiful! Annie (gm.) was also helpful in our phone conversations. Returning my rental car was a snap because of the highly professional, very personable staff @ Bath . Every single Gerber staff that I've encountered would motivate me to recommend your business to EVERYONE !

Don R

PA - 6650 Chrisphalt Dr, Bath - 6/28/13

I was very pleased with the level of service that I received while my vehicle was being repaired. I would highly recommend this shop to other customers and will be returning with any future car repair needs.

Jessica S

PA - 6650 Chrisphalt Dr, Bath - 5/31/13

"Although the damage to my new car could be considered "minor", the service I received from Gerber was "MAJOR"!! Less than 24 hours from estimate to pickup of the completed repair was unbelievable. All personnel I dealt with were very friendly, courteous and helpful, especially Annie; and, to top it off the cost was extremely reasonable. I couldn't have asked for a better experience. I hope I never have to have another damaged auto repaired; but if I do, there is no doubt that Gerber will be my first and only choice. I will highly recommend your facility to anyone needing auto damage repair."

Ken B

PA - 6650 Chrisphalt Dr, Bath - 5/24/13

I was greeted by the friendly staff when I arrived to drop my vehicle off for collision repairs. Kelly immediately looked up the information for my claim as Annie, Manager of the shop, asked me a few questions about the damage to my car then immediately went outside to look at the vehicle. I was given a copy of the estimate and told the repairs would be done in two to three days. Kelly knew that I needed a rental car,had a representative meet me to set up the rental and I was on my way. I received a phone call when my car was done and arranged to pick it up the next morning. Upon my arrival that day, Kelly and I checked out the car, I signed the paperwork and was good to go. I was very pleased with their friendly service and the excellent work done to my vehicle in a timely manner. I would recommend this shop to anyone who is in need of ... vehicle repair. read more

Donna S

PA - 6650 Chrisphalt Dr, Bath - 5/22/13

They were extremely professional and they provided excellent service. I would recommend them to all of my family and friends

Nereida R

PA - 6650 Chrisphalt Dr, Bath - 5/19/13

Everyone I met at Gerber was courteous, helpful and professional. They took care of everything for me and made a difficult situation with my car much easier to get through. My car looked fantastic when they were done. They even washed and vacuumed the inside. I've been telling everyone about what a great experience I had. I highly recommend Gerber Collision in Bath, PA.

Alicia B

PA - 6650 Chrisphalt Dr, Bath - 5/14/13

I am happy with the level of service that I have recieved from this facility

Jack K

PA - 6650 Chrisphalt Dr, Bath - 5/14/13

excellent work on my 2003 honda civic hybrid on a scale of 1-10 '''a 10'' !

joan s

PA - 6650 Chrisphalt Dr, Bath - 5/5/13

Was very happy with Gerber Collison in Bath. Kelly got my car in right away. Contacted insurance to let them know extra work needed to be done. Saved me the time of having to get involved. When I got my car back it was vacumed and washed. Windows were cleaned inside and out. Was happy with everyones friendly attitude. 10+ Service.

Brenda G

PA - 6650 Chrisphalt Dr, Bath - 4/21/13

My employer paid for my repair since the bumper damage was work related, so it didn't go through my insurance. The work was done in a timely manner, and I was very pleased to find that when I picked up the car that it was washed, and even vacuumed! I was not expecting that nice perk.

Carol H

PA - 6650 Chrisphalt Dr, Bath - 4/18/13

Kept me very well informed. Like the autowatch. Very good job on car repairs. Made process very simple and easy.

Amy P