California Feedback

CA - 705 W Colton Ave, Redlands - 6/21/24

Gerber Collision acted in a professional manner and answered all my questions. The customer service was excellent and the frequency of communication was more than appropriate.

Timothy S

CA - 705 W Colton Ave, Redlands - 6/20/24

My adjuster was Steve very friendly outgoing got Texts regarding my update vehicle my car looks black brown New. They washed it. It smells so good everybody there is very friendly. My car was over less than three weeks I believe. I do recommend people to go there

Brian A

CA - 26847 Baseline St, Highland - 6/19/24

Everyone was very nice, great communication and excellent customer service. They took care of everything! My car was ready in a week and looks like new!

Maria L

CA - 584 Lincoln Blvd, Lincoln - 6/18/24

Friendly customer service, good communication surrounding parts arriving, quick repair. Happy overall.

Rob F

CA - 26847 Baseline St, Highland - 6/13/24

They were awesome! They worked at getting my 4runner to me by Friday.

Annette M

CA - 2851 Lassiter Ln, Turlock - 6/13/24

Everyone was very nice, good communication and excellent customer service. They took care of everything! And my car looks like new!!

Sandra G

CA - 26847 Baseline St, Highland - 6/13/24

The team at Gerber in Highland treated me great from the first phone call and Ernesto keep me informed on what was going on and I even got my car early before the date I was told it would be done AWESOME team and I will refer them I thank them for taking care of my car and treating me like family thank you Gerber ??

Roselyn P

CA - 14400 7th St, Victorville - 6/10/24

A few years ago after an accident, Gerber Victorville fixed my car and that began a journey. Gerber staff were professional, beyond helpful in those pandemic days when supply lines were stretched, kept their promises, and charged fair prices. Unlike anyone else, they were willing to discuss what parts of the car would be or wouldn't be fixed according to my wishes. The finished product was of obvious high quality, and I couldn't have been a happier customer. That experience led to three more visits not prompted by accidents, to a trusted place for small projects keeping my car in mint condition. This company is one of those little-black-book companies who do what they say they will, with quality and integrity.

Nancy N

CA - 26847 Baseline St, Highland - 6/9/24

Gerber Collision & Glass in Highland, CA was amazing with their service from start to finish. Fernando went above and beyond to making sure my vehicle was completely fixed. Very satisfied with his work. Everyone in that company from Fernando to Vivian to Henry were super kind and very efficient with their work. My car is now working better than ever and I love it. Thank you Fernando and the crew at Gerber in Highland, CA. Will definitely return to them in the future.

Jewn Andrew E

CA - 12190 La Crosse Ave, Grand Terrace - 6/7/24

Pleasant surprise. I took my car in for some minor touch up work to the paint and even bought the touch up paint at the dealership. Knowing my history, I wanted a professional to do it and took it to Gerber. Mr. Castillo took care of me immediately, touched up the blemish, and then said "No charge, but come back Monday so I can touch it up and check on it". WOW! Don't see this customer service very often these days. Made my day a bit better. Thanks

Kevin B

CA - 23143 Temescal Canyon Rd, Ste A, Corona - 6/4/24

Amazing craftsmanship. Always kept you updated and I am so pleased with the outcome. Highly recommend this business very professional

Daniel C

CA - 6448 Franklin Blvd, Sacramento - 6/4/24

This shop was the best....from the people in the office to the ones doing the work I'm so glad I chose this location

Tanya D

CA - 26847 Baseline St, Highland - 6/3/24

My 88 year old mother had her first experience with a collision company last week. Ernie (Ernesto) was absolutely awesome, he explained everything & answered her questions, was so patient & professional & has a dam good sense of humor. He gave my mom so much comfort that things would be ok & her car would just like new & it was. I myself had work done a couple of years ago on my car & I too was very satisfied. So, a huge shout out to everyone at Gerber & especially to Ernie. THANK YOU !!!!!!!!!!

Dixie M

CA - 2200 Fulton Ave, #101, Sacramento - 6/3/24

Terrific customer service...especially their willingness to bring repaired car to me when finished!

Gina H

CA - 26847 Baseline St, Highland - 5/24/24

Everyone was very friendly and knowledgeable. I was paying out of pocket for my rental car . So that had me stressed, but Fernando did a great job keeping informed of my repairs and everything was done on time . My car looked great

Stephanie J