Cary, NC - 201 Maynard Crossing Ct

NC - 201 Maynard Crossing Ct, Cary - 4/21/16

2nd experience with Gerber. Both terrific. Embarrassed a little this time because the damage to my car was done by me in my garage, not while driving. Everyone was so nice and John F. even made me feel better because he explained that this type of damage can happen to anyone. I was given a complete estimate of cost and a time frame for completing the work. John sent me texts and called to keep me attuned of how the repair was going . A bad event but I was treated royally!!

Stephen B

NC - 201 Maynard Crossing Ct, Cary - 3/18/16

When I picked up the car, it was covered with pollen. The pollen should have been washed off before delivering it.

Stuart s

NC - 201 Maynard Crossing Ct, Cary - 3/11/16

Twice the team at Gerber provided customer service above and beyond! After moving to NC and getting new license plates, my sister and I could not get the rusted screws to move to put on the new ones. We tried going to a mechanic shop but they couldn't do it either. We thought to look for a collision repair company and we found Gerber. Replacing license plates isn't a service they normally provide but we were so greatful they went out of their way to provide it to us. If they provide such great service for non-billable items, just think how great they must be to their real customers!. Thanks Gerber!!

Sandy M

NC - 201 Maynard Crossing Ct, Cary - 3/10/16

I would like to rate the service that I received from this branch as a 5 out of 5 stars. The team in Cary turned a bad situation into a very good experience. Gail called me periodically to give me updates so that I am aware of the progress with my vehicle. John made sure that he explained the work that would need to be done. There was a gentleman at the front desk that even offered to take me to the rental car place just because the rental car service was taking too long to pick me up. But the best part is how good my car looked when I picked it up. Whoever worked on my vehicle did a phenomenal job. Thank you for going the extra mile with the service that your team has provided me. I will highly recommend your branch to my friends and family.

Maria C

NC - 201 Maynard Crossing Ct, Cary - 3/9/16

Very friendly personnel . Excellent work. Thank you so much.

Florence B

NC - 201 Maynard Crossing Ct, Cary - 3/4/16

I like their repair service and interaction with customers. they have repaired my Car prior to the actual date committed. they took care of Rental car and they interacted with my Insurance agent for everything without troubling me.

Venkata Hanumantharao B

NC - 201 Maynard Crossing Ct, Cary - 3/3/16

All the upfront personnel were pleasant and professional. The receptionist, Gail, was quick to take care of the needs and paperwork both at check in and check out. Kevin provided the estimate for the repair and explained the entire process and what could be expected. He estimated up to 3 days to complete the repair. I turned the vehicle in at 9 am Tuesday and had it back mid-day Thursday. I looked new again. These folks appear to have the repair business down to a science. I know that I would definitely return for any other repairs that I needed done. They are certainly worth trying.

Steven F

NC - 201 Maynard Crossing Ct, Cary - 3/2/16

Everyone here was always so very helpful. You guys are the best. Would recommend Gerber collision to anyone.

Rakesh T

NC - 201 Maynard Crossing Ct, Cary - 1/27/16

My experience with Gerber Collision, was Excellent!! They are all very professional. I was informed on how my car was doing and I really liked that. Randy was very nice and explained everything that was done on my car. Gail is very friendly and provided outstanding customer service! It was a true pleasure bringing my car to Gerber Collision!! They are Great !!

Nancy M

NC - 201 Maynard Crossing Ct, Cary - 1/7/16

Great customer service and extremely helpful with any questions or concerns!

Candace D

NC - 201 Maynard Crossing Ct, Cary - 1/5/16

Terrific service. Kept in touch on progress with vehicle repair. Very patient and kind. Went the extra mile in contacting me and explaining everything. I am grateful to receptionist (unfortunately did not get her name) and to Randy -- both of whom helped me when I forgot items from my Prius. Very speedy repair too! I would recommend them to anyone who needs help. Their excellent assistance is much appreciated, especially as this was the first instance of collision for me.

Sarah W

NC - 201 Maynard Crossing Ct, Cary - 12/16/15

Gail at the front desk is top notch from beginning to end of the transaction. She answered all my questions and took care of getting my car into and out of repair within a few days, making sure to contact Enterprise for my rental, and finalized everything for me. The work on my Honda looks like brand new. Kadoos to Gerber and Gail.

Sharon B

NC - 201 Maynard Crossing Ct, Cary - 12/16/15

Everybody was super nice and accommodating. The work done was excellent, we were very pleased at the outcome.

Donna V

NC - 201 Maynard Crossing Ct, Cary - 12/7/15

Gail and Randy were extremely friendly and walked me through the process of having my car fixed with no issues. The service was quick, they handled everything with the insurance company, and after a month of having the car fixed all seems to be working great. Even though no one ever wants to have to deal with getting their car fixed after an accident, accidents do occur. I would definitely recommend Gerber for anyone needing the service.

Cheryl M

NC - 201 Maynard Crossing Ct, Cary - 12/2/15

I cannot say enough good things about the staff and my experience with Gerber Collision in Cary. Grayson was able to work with me and get an estimation done to fit my busy schedule. He was also able to work out a way for me to leave my tailgate at Gerber while they repaired it. The same day I had the estimation, I left my tailgate, and it was done the NEXT DAY. Where do you get that kind of service?!? I could tell that this team really cares about the customer and customer satisfaction. Everyone was extremely polite and always made me feel like I was important and top priority. Thank you Gerber Collision for an excellent repair I will definitely be back with all my future auto body work. You rock!

Wes A