College Park, MD - 5106 Branchville Rd

MD - 5106 Branchville Rd, College Park - 4/1/11

On a scale from 1 to 10 = 20!!

Sigfido F

MD - 5106 Branchville Rd, College Park - 3/20/11

Thanks....the car looks great! Good work! Valerie (very satisfied customer!)

Valerie N

MD - 5106 Branchville Rd, College Park - 2/25/11

I was unable to access the web site on-line survey for the repair of my vehicle…both for the previous and new repairs done by the College Park True2Form shop. Please accept this as my customer satisfaction survey. Since I could not access the survey, I have no idea what the questions on the survey are relating to the Likert type rating scale, but I will assume 1 – 10 denotes customer satisfaction with 10 being completely or extremely satisfied. I would give this establishment a 10 on ALL questions provided they pertained to; Quality of work, Customer satisfaction, Completeness of repair, Timeliness of repair, Employee attitude, response, courtesy, ethics, and/or congeniality I would be remiss if I did not specifically mention the helpfulness, interest, and personal concerns of Holly Gingell in keeping me abreast of repairs and ... coordination with USAA (insurance company). Her help made a terrific difference in my faith and confidence in the repair process. Her knowledge of the repair process and requirements proved invaluable to my satisfaction and I would surmise that she is one of True2Forms greatest assets. Also noteworthy was Kelley Teets management of the administrative process…Thanks to all. I hope that this survey and comments reach the appropriate personnel. It is quite evident that True2Form focuses on “customer satisfaction”. I hope not to have any more accidents but if I do…please save a spot for me. read more

Phillip W

MD - 5106 Branchville Rd, College Park - 2/21/11

very fast repair

Advantage Flooring

MD - 5106 Branchville Rd, College Park - 2/3/11

Excellent service and super work cant even notice if there was a dent or scratch on my vehicle

Soma Sundaram P

MD - 5106 Branchville Rd, College Park - 1/21/11

To all who were involved in fixing my car: (With a special thanks to Holly). Thank you so much for your courteous and efficient service. Even with all you had going on, you were always pleasant and considerate. Enjoy a breakfast or lunch on me.

Nancy H

MD - 5106 Branchville Rd, College Park - 1/20/11

Very pleased with the work and the friendly expert and professional service. Thanks and kudos to Holly Kelley Ashley and the repairmen who did the work

Daniel H

MD - 5106 Branchville Rd, College Park - 12/28/10

Gentle folk, we sincerely appreciate your efforts to get a fast turnaround on the repair of my 1998 Honda civic, especially when working with insurance by the book could have drawn things out much longer. We are gratified by your team going the extra mile for us. Thanks!

Julie & Jack S

MD - 5106 Branchville Rd, College Park - 12/18/10

Good Morning, A few months ago I had to bring my car into True To Form ( College Park) because someone hit my car. Your team made everything very easy for me. Your adjuster ( I cannot remember her name, short, very friendly) was very kind and explained everything to me and made everything easy. Ashley- was very kind, professional and flexible. Rosa- Very kind, stayed late ( because I was stuck in traffic and at the rental agency) so I could get my car. The staff who repaired my car very kind. Hopefully I will not have to return to True 2 Form because of an accident, but if I have to I know that I will be treated fairly, with kindness and professionalism. Thank you for assembling such an awesome staff of people.

Carol Georgia B