Colorado Feedback

CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/30/22

They did a outstand job on my car.i will tell my anybody that if they need there auto work done go to Gerber.

Jim C

CO - 4700 Pearl St, Boulder - 4/29/22

Outstanding repair, fast and low cost. Very friendly service including driving home and pick up. Thank you!

juha v

CO - 1425 S Lincoln Ave, Loveland - 4/25/22

This review is for the Loveland, CO location. I was involved in an accident in 2015 that required body and paint work to be performed and Gerber Collision and Glass was the shop that my insurance assigned. They did a fantastic job and I was satisfied with the work. Fast forward a few years and I started to notice that the clear coat on the repaired panels was becoming extremely sun damaged, but I figured that was because I have to park my vehicle outside and that I was just going to have to deal with it. Out of curiosity, I checked online to see what kind of guarantee Gerber had on their work and I was surprised to find that this particular location had a lifetime guarantee on the work they performed for as long as you owned the vehicle. I brought it over for them to take a look at the faded areas and they were able to confirm that they ... had received a faulty batch of clear coat from their supplier and that was the cause of the issue. Dominique (sp?) immediately got me set up with the soonest appointment she had available to perform the repair and there was absolutely no cost to me since it was under warranty! I just picked up my vehicle and the repair looks amazing! It's so nice to have a shiny clear coat on my vehicle once again! They also went above-and-beyond when I noticed a scratch near the repair area that I was not able to confirm if it had been there before the service was performed. Bobby, personally, looked over the photos with me to confirm that the scratch had indeed been there when I dropped the vehicle off, however, he took time out of his day to immediately perform a quick repair on the minor scratch. AMAZING customer service!! I will ALWAYS recommend this Gerber location and the amazing staff to anyone who requires body/paint/glass work. They truly care about their customers and their lifelong satisfaction! read more

Elisa P

CO - 2555 S Santa Fe Dr, Denver - 4/9/22

Really fast service, friendly staff, bonus car wash

Mindy F

CO - 5900 Palmer Park Blvd, Colorado Springs - 4/1/22

Very pleased with customer service at this location. My car had some minor paint transfer when another driver's door slammed into mine in high wind. Sarah removed it at no charge. Thank you, Sarah! Great customer service!

Karen

CO - 569 25 1/2 Rd, Grand Junction - 3/29/22

Painting our truck from damage from a former owner. Looks very good.

Pat M

CO - 3761 Norwood Dr, Littleton - 3/24/22

A automobile accident is probably one of the most horrific things a person can experience. Especially if the automobile is only 2 days old. This particular Gerber Collision was absolutely the best. The General Manager dealt with me from start to finish, and their online update system was extremely helpful! And they emailed every few days with a status update as well. And any additional questions I had, all I had to do was call, and they answered every single question I had. Even because of the national parts shortages, they worked with me in getting my vehicle drivable so that I would not waste any of the limited rental car waiting on parts. They allowed me to get my truck back and had transportation, while they were waiting on all the parts to come in, so that I didn't burn up any additional rental days because my insurance limited me to ... only 30 days of rental. I could not recommend this Bodyshop and the team there more highly! They're efficient, professional, and 100% competent. When I showed up to pick up my vehicle, it was completely detailed inside and out and looked show room ready! This Bodyshop performed as if it was their own vehicle that was being repaired and treated me as if I was family. Gerber Collision as a whole did great in having this particular location representing them as a premier Bodyshop! read more

Dale L

CO - 569 25 1/2 Rd, Grand Junction - 3/21/22

They did a great job on my tailgate.. looks like new !!

Rod K

CO - 6700 W Colfax Ave, Lakewood - 3/10/22

It is rare these days to find folks who are dedicated to all aspects of customer service, from when you enter the shop to when you pick up your car when the job is done! We were always kept informed of the status of our repair along the way and they even returned our rental car for us. Thanks to Kim and the entire staff!

Craig and Linda W

CO - 1210 Devereux Rd, Glenwood Springs - 2/27/22

Everyone I dealt with was very polite and professional. They kept me informed on the progress of my car and the work they did was excellent. I also liked being able to drop off my rental car at Gerber's, made things very easy.

Debora B

CO - 6700 W Colfax Ave, Lakewood - 2/25/22

Excellent service, the repair came out great. we asked for a completion date of 2/21 and it was done on 2/25 which is understandable due to a nation wide parts shortage. The car was washed and the interior cleaned when we picked it up. Brian sent me updates twice a week as promised, I never had to call to find out how it was going.

Bruce T

CO - 569 25 1/2 Rd, Grand Junction - 2/21/22

My car was ready when I was told in the beginning. The price was correct. And my car looks like nothing happened to it. I am happy.

Richard B

CO - 6700 W Colfax Ave, Lakewood - 2/18/22

Thank you for your outstanding service! Its not enough appreciation words to tell Thank you guys! You did an excellent job! Thank you So Much! God bless your hearts!

Natalia S

CO - 6750 S Dawson Circle, Englewood - 2/18/22

Thank you for a prompt response, help and great work!

Viktor

CO - 6208 E County Line Rd, Highlands Ranch - 2/17/22

The work on my truck was done perfectly. I am particularly impressed with the communications. The twice weekly text messages were very helpful and in this environment where parts are slow coming in, the texts saved a lot of phone calls.

John S