Colorado Feedback

CO - 6750 S Dawson Circle, Englewood - 3/31/13

I drive by Gerber twice a day & thank God had never needed your services, obviously the day came in February that I did. I am insured by Progressive but the individual that hit my car was through USAA (my former insurance carrier) and they sent me to your location. I also want to point out I worked for Enterprise Rent-A-Car and I am intimately knowledgeable with repair centers, dealerships, and the like. I don't think I can accurately describe my elation with your service, work, follow-up, and employees. The estimate was painless and quick, your availability and follow-up was second to none and I even had a GREAT experience with ERAC and my rental. The woman (I apologize for not recalling her name) at the front desk was as professional, warm, and kind as I've ever had the pleasure of working with. I brought my daughters once and was ... anticipating a good hour of sitting, haggling, waiting etc. and NONE of that came to pass. I almost wish we could have had more time there. Not only will I never utilize anyone else but I would never let anyone I know go elsewhere. Hell if you guys sold bagels I'd buy them. I obviously am thrilled with ALL aspects of my experience and can not thank you enough. No, I am not related to anyone there, my experience was just THAT good. Kudos to all and God Bless. read more

Brian N

CO - 205 3rd Ave, Longmont - 3/30/13

Service was completed in two days, less than predicted. I was paying out of pocket, and they completed repairs for $40 less than estimate, and lower than competing estimates.

scott w

CO - 2555 S Santa Fe Dr, Denver - 3/29/13

"There aren't enough superlative adjectives to fully describe the OUTSTANDING service performed by Justice Rich. She is absolutely personable, responsive to the customers' needs, takes as much time as needed, regardless of the throngs of people trying to talk to her (she's like the Pied Piper, you see),is fully focused on the needs and BEST RESULTS for Gerber's customers! She treated me as if I were her only customer, giving me special attention and making sure that my insurance company paid me TOP dollar for my beloved, totally wrecked car! I was absolutely "over-the-moon" when she alone dealt with my wretched insurance company AND managed to get me more money for my dear, departed vehicle than I honestly believed was even possible! She's truly a gem and ANY company would be proud to have her as its employee(she should be ... given quarterly bonuses, if the truth be told!). If I could, I'd adopt her! As an additional valuable Gerber employee ,the receptionist Dorothy, is wonderfully kind, sociable and it's obvious that the customers are her highest priority! She makes dire and sad customers somehow feel better about their situation! She and Justice both helped me cope when I had to finalize the death of my darling Beetle. It may have only been an object-specifically a car-but it still hurt to know it was a "goner". I will ALWAYS use Gerber Collision and Glass, and will highly recommend it to EVERYONE! Justice, whomever named you "hit the nail on the head!" Thank you, Justice and Dorothy!" read more

carol m

CO - 275 Enterprise Dr, Pueblo West - 3/28/13

We could not be happier at the way the situation was handled from beginning to end. We were kept informed by Julie during the entire repair process. Enjoyed the humorious emails. Everyone we came into contact with was friendly and answered all of our questions.. On a scale of 1 to 10, would give a 10+

Richard S

CO - 12520 W Cedar Dr, Lakewood - 3/27/13

I was very pleased with the person making the estimate, the work done and the quickness of it all. My car had been hit in the back and wasn't a lot of damage, only slow thing was the person's insurance company (Liberty Mutual) giving the okay. Gerber personnel were great.

Shirley L

CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/27/13

Brian Royer was great!!! He took care of a complicated repair of my daughter's Subaru that was significantly damaged in an off-road crash. He kept us informed of complications dud to Subaru sending the wrong computer (for the air bag system). He thoroughly inspected the repair prior to delivery. What a professional! Both my daughter and I were very pleased. Please thank him for both of us.

Cary F

CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/27/13

Quality work, good communication back and forth. Thanks!

Douglas H

CO - 6750 S Dawson Circle, Englewood - 3/27/13

The service was excellent and the people courtesy.

Martin S

CO - 6750 S Dawson Circle, Englewood - 3/26/13

Actually, my insurance is with Liberty Mutual but the repairs were paid for by Progressive Insurance since the other person was at fault and Progressive accepted liability. Jason and Louise were very helpful. I really appreciated their kindness in keeping me updated with the repair process during what was a very stressful time for me. I would recommend them to anyone I know who is looking for true professionals in the car repair business. Thanks Gerber for great service!

Susan G

CO - 205 3rd Ave, Longmont - 3/25/13

Gerber is fantastic! I didn't get in a collision, but my driver door needed repair as it was coming off the hinge. Gerber repair fixed it quickly and provided convenient transportation to/from work. So, I didn't have to miss anything that day! Thanks for great service! You guys rock!

Tina

CO - 4700 Pearl St, Boulder - 3/22/13

Johnny was professional and did a great job this morning on my windshield replacement. Thanks.

A. R

CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/21/13

I would like to thank Gerber for taking such good care of my car and fixing it so well it even feels better than before our car vs. pothole experience. I would also like to thank the Tow Truck Driver (I believe they said his name was Tony) who was so kind and out of his own pocket paid to fix my door handle. That act of kindness was way above and beyond and words of thanks seem a bit shallow but know that I was completely overwhelmed with your kindness. I do hope I don't need your services again but if I do, I certainly will request your shop. Everyone in the shop was very kind and personable and made sure everything was done exceptionally well. Thank you!

Barbara C

CO - 5900 Palmer Park Blvd, Colorado Springs - 3/20/13

Very awesome a truly Friendly staff! Helped me through the whole process!

junior b

CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/19/13

Earl was VERY helpful and attentive to my recent collision repair, and kept me apprised of progress throughout the lengthy repair process. The Volvo looks GREAT! Thanks, Gerber!!

Bill H

CO - 5900 Palmer Park Blvd, Colorado Springs - 3/19/13

Absolutely outstanding! Answered all questions up front, explained the process and the paperwork. I was updated on the progress of the repairs, the repairs were completed a day and a half before the expected completion date. The finished work looks great, vehicle looks new again and it is 7 years old; Im very impressed. The staff is friendly and they notified the rental agency so I had a ride to the rental agency waiting for me when I droped off my vehicle and they arranged for the agency to retrieve the rental vehicle when I picked up my newly repaired vehicle. I would highly recommend this Gerber location.

Loura W