Colorado Feedback

CO - 12520 W Cedar Dr, Lakewood - 4/16/12

Everything progressed as expected with a little delay in parts availability. Appreciate the communication during the repair.

Brian T

CO - 5900 Palmer Park Blvd, Colorado Springs - 4/12/12

The Lacey Gerber crew did a grear job getting us in and out in one day! We"ll definately recommend you to our friends!

Mark V

CO - 12520 W Cedar Dr, Lakewood - 4/10/12

I went here to have my car looked at and estimated for damage cost. The team in the Lakewood, Colorado location was extremely pleasant, professional, and efficient. I would gladly do business again, and I plan to have my car repaired at the same place, when I have the money. Thank you for having such a great business, and such wonderful people working there! :)

Virginia L

CO - 275 Enterprise Dr, Pueblo West - 4/7/12

Excellent job repairing passenger door handle and repainting metallic green door on my Mustang. Staff were prompt, friendly, kept me well informed and most of all did a great job! Thank you very much for your hard work. Hopefully I don't need you guys again too soon, but I would be happy to bring my car here again should something happen to it.

Craig G

CO - 6750 S Dawson Circle, Englewood - 4/6/12

Dear Steven, I wanted to follow up with you regarding the auto body repair service I received from your group. In February, in a parking lot, I accidently backed into a car damaging both my vehicle's bumper as well as the bumper of another vehicle. I had recently used your facility to repair my husband's car through an insurance claim and received good service. In this case, I wanted to access the damage to both vehicles to determine if I would file an insurance claim or pay for damages out of pocket. I called your facility and talked to Louise. She took an active role in coordinating estimate appointments for both cars involved, and placed several calls and emails to me to give me status of appointments, estimates, and scheduled repair for both of the cars. The cost for both vehicles was about $1600, and I decided to pay out of pocket. ... Louise scheduled a rental car for the other driver to use during the repair of her car, saving me that added expense. My vehicle repair looks amazing, which I would expect. But it is your customer service that is most impressive to me. Your business hours are very convenient for working people, your facility is clean and comfortable, and Louise epitomizes what true customer service looks like. She was friendly, knowledgeable, took initiative to communicate status, and seemed happy in her job. She made me feel appreciated and cared for. Her excellent level of service is an asset to your organization. Outside the fact I caused an accident requiring repairs, never a good thing :), the silver lining is that I had a wonderful experience on the repair end of things. Thank you so much, and please let Louise know how much I appreciated her care. Sincerely, a very satisfied customer, read more

Beth H

CO - 6750 S Dawson Circle, Englewood - 4/6/12

WOW!!! I am thoroughly wowed by the experience I had with Gerber! Truly the most hassle free and professional place I have ever dealt with when having to get my car fixed. Very professional and communicative as to the progress of our car getting fixed. I would recommend Gerber to anyone I know!!!

Amy N

CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/5/12

This is the third time (actually 1st time with Gerber, the other 2 were with Cars Collision) that we have used this firm. We have always been pleased with the work they have done - great quality and timeliness. The staff are polite and helpful. We would highly recommend them.

Mary A

CO - 12520 W Cedar Dr, Lakewood - 4/4/12

It looks great! You guys do great work, I haven't taken the time to look the car over close but I will. Thank You Roy Kile

Roy K

CO - 6750 S Dawson Circle, Englewood - 4/4/12

I just picked up my car that was repaired by Gerber. I would recommed their services to all my friends . Start to finish they were very helpful and professional. They kept in contact with me by email as the repairs went along. Wow, they even offered to come pick me up at my house and give me a ride to get my car when it was ready. That really helped me out. My car looks great and they even cleaned out the inside as well.

Rosemary S

CO - 275 Enterprise Dr, Pueblo West - 3/27/12

Thank you so much for the great service I reicieved at gerber, your employees are very friendly and professional, it was so nice to get great customer service for once, because you don't see that very ofter these days! I would also like to thank Julie for keeping me updated and for doing such a good job on my car, I am very pleased! THANK YOU

frances m

CO - 12520 W Cedar Dr, Lakewood - 3/26/12

I was rear-ended - HARD - by a holder of Farmer's insurance. My little old sedan that has reliably gotten me to and from work for almost 2 decades was totalled. I am the only working adult in my home and have 3 little kids (who thankfully were not in the vehicle). The whole thing has been a challenge, to say the least. I went to Gerber's since it was the easiest location Farmer's gave me. Oh my goodness - Renee Ciszek and Kim Jacobs were BOTH so helpful and kind. I think I would have been in tears without their kindness. If I ever need *any* kind of body repairs, I will go back there. I will also recommend this Gerber's. These two women just gained Gerber's a customer for life, simply by being kind to me when things were hard. Thank you.

Dianne M

CO - 6750 S Dawson Circle, Englewood - 3/26/12

I would like to thank you, not just for fixing my car, and doing a great job, but when I picked my car up it have been expertly washed inside and out. That pleased me very much!!!! If I ever need repairs you will be the first ones that I will think of. Several of your employees know about Adopt A US soldier.

Ann J

CO - 6750 S Dawson Circle, Englewood - 3/26/12

To whom it may concern: RE: Jason Kersey I had a bumper replaced at Gerber Collision in Englewood, CO due a fender bender. I came to Gerber at the recommendation of a family member who also had a bumper repair job. Jason Kersey was the rep who completed the inspection and estimate. I am impressed with his customer service skills and how he handled my case. I appreciate it when employees do excellent work for customers, because it seems like customer service has really gone downhill these days. When I called to find out the status of my vehicle, Jason worked with me and seemingly expedited the rest of the process to get me my car; I was getting a ride from a friend to Gerber and the friend also had a schedule to keep as well. Jason had it ready when I arrived. I was also surprised to learned that my car not only received an external wash ... but an inside detailing too. Thank you to Gerber, Jason and any other employees involved in my car's repair job. I will make sure to suggest Gerber to anyone who needs body repair work. Please make sure Jason and the others receive recognition. They certainly deserve it. read more

Tom D

CO - 275 Enterprise Dr, Pueblo West - 3/24/12

I want to thank everybody there for the kind service they provided. They treated me like a friend!! They took the time to explain everything and answered any question I had. I was not just another dollar in the bank. They even helped me with my rental car! And the new bumper I had to have is beautiful!! They even cleaned my car inside and out, even the windows!!

Kathy L

CO - 6750 S Dawson Circle, Englewood - 3/22/12

Hi, I just wanted to drop you a note and let you know that I'm very satisfied with the service as well as the quality of service from your team on Dawson Circle in Centennial. We had just purchased a new truck as were very distraught when we had a fender bender at a local mall. Your team was very professional, timely and did a great job on the repairs. The overall experience was a 10 out of a possible 10 in all aspects. Thanks,

Guy C