Colorado Springs, CO - 4401 Mark Dabling Blvd
CO - 4401 Mark Dabling Blvd, Colorado Springs - 5/28/15
Could not have asked for a more professional team! Jennifer S. & Earl B. kept us apprised of the work being done on our car. Every step of the way we received updates on the car's repair status and were quite accurate on the scheduled completion. Friendly, professional, and a fantastic job on our car! They went over the car's repairs with us and advised if we had any problems to immediately contact them. Great job!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 5/10/15
Entire experience exceptional. My vehicle had some minor parking lot damage, but had Gerber do some additional work. Earl B. was spot on with his estimate - awesome communication. Special thanks to Lindsey for answering my calls and helping me track down Earl during my visits. I'm very particular about the paint blend since it's a tough metallic color, but Gary, Tony, and Silas blended it perfectly-- thanks for meeting me with me before you executed the work. I couldn't be happier with the results! Jennifer, Erik, and Jeremy bent over backwards to keep the cost down on the additional work I had done-- thank you! And Earl the detailer-- the car looked amazing when it was returned to me. You can tell that he put his heart into prepping the car. Bottom line-- You have the right guy interfacing with customers when it comes to Earl B. I was in ... read more
CO - 4401 Mark Dabling Blvd, Colorado Springs - 5/1/15
Very easy to deal with, explained everything that would be done during the repair process and contacted me with regular updates on the progress of repairs. My car looks like it came off the new car showroom floor! No one would ever know it had been damaged! I will recommend Gerber Collision & Glass. 4401 Mark Dabling Blvd. Colorado Springs to anyone I know that needs a damaged vehicle repaired. Sincerely,
CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/14/15
Everything was done well and the car was finished earlier then estimated. Great job
CO - 4401 Mark Dabling Blvd, Colorado Springs - 4/13/15
Prompt estimate, exact repair date and completion ahead of anticipated date. Earl B., the estimator, was awesome in keeping the total cost manageable for my out-of-pocket body work repair and customer service.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/27/15
Great job from start to finish. Doug was outstanding.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/19/15
Remarkable, friendly, and timely service. Really enjoyed working with the professionals that directly assisted me during my service/repairs. Sylas & Eric (my mechanics/artisans) very friendly and answered every silly question I had; Doug Earl(estimators/service managers) incredible ability to juggle several jobs, crunch a ridiculous amount of numbers and when at their peak, still willing to help me and walk me though the shop to see my in-progress repair. Jen & Mike (GenMang. & Prod. Mang.) were very friendly and willing to make time to assist me, keep me informed, and were the help I need to walk me through the incredibly arduous insurance journey. Last but not least, Leslie (Service Rep.) was always friendly and was able to help me with every question I had about the state of my repairs, insurance (and some of the ... read more
CO - 4401 Mark Dabling Blvd, Colorado Springs - 3/11/15
My whole experience with the personnel at this location was positive . The repair estimate was explained to me in detail. When I went to pick up the car, I couldn't believe how good the entire car looked, inside and out. It looked like it came out of a new car showroom.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 1/11/15
Just got my car back and wanted to say THANKS. Your operation in Colorado Springs is a class act. Everyone works as a total team, as I was kept informed daily of status of repairs to my car. From the manager Jennifer to John, who drove me home, everyone was very professional. They all reflect a great image of Gerber Collision. Sincerely,
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/22/14
Every member of the staff was professional, efficient and courteous from beginning to end. I especially appreciated the two progress reports and easy access to speak directly to the technician. In the fifty years I have never been involved in a major collision. This was a traumatic experience. The kindness of the staff at Berger was much appreciated.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/16/14
Very happy with the work and the service was outstanding. Thank you!!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/12/14
Best job done on my car ever. Noticed a definite improvement after they finished the work needed. I will continue from now on to go to them for whenever my car has a problem. Thanks to the staff. Courteous and answered all questions I had. Thank you.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 11/24/14
Great service. The receptionist and technician I dealt with were very friendly and efficient. The work they did on our car was excellent. The waiting area was comfortable with complimentary hot and cold drinks. I will definitely recommend their company to my friends.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 11/13/14
I was extremely satisfied with every aspect of your service. Earl, your estimator, was very personable, knowledgeable and thorough--and he communicated clearly what I could expect. Chris, at the front desk, was very helpful. And the work accomplished was first class.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 11/7/14
The phrase, "Outstanding from start to finish," best describes my experience working with Gerber Collision and Glass. After the decision was made to utilize their services, even prior to dropping off my vehicle, through vehicle pick-up, the customer service was unmatched with any business I've associated with in the past 20 years! From the phone call prior to dropping my vehicle off, through regular progress updates, interrelations between the insurance companies involved and rental car agencies, the staff at Gerber Collision and Glass (especially Doug) truly made me feel like a V.I.P. Upon completion, my truck looked even better than it had before the collision. I'll definitely take all my future auto body business back to them. HIGHLY RECOMMENDED.
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