Colorado Springs, CO - 4401 Mark Dabling Blvd
CO - 4401 Mark Dabling Blvd, Colorado Springs - 1/25/14
Gerber went above and beyond when it came to my car! the service was quick and very well done! I worked specifically with Doug and he was great! the price was the best in town and I will definitely be coming back!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 1/24/14
Repair was well done in a timely manner. Paint looks great! Thank you
CO - 4401 Mark Dabling Blvd, Colorado Springs - 1/18/14
Awesome customer service. Earl Bell should be given a raise, whatever he is making. He was extremely helpful, respectful, courteous, knowledgeable, and helped out beyond what was needed. We were wow-ed.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 1/16/14
Devan at the front desk was very kind and worked with me through insurance issues. Earl was the definition of customer service. I was so happy to find someone so genuinely kind and detailed about my repair that was taking place. It is rare to find someone like Earl in any business these days! The manager was also very kind and made sure I had everything I needed before leaving with my newly repaired vehicle! They have a great team at the Mark Dabling location! I will recommend this particular shop to anyone who wants exceptional service!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/31/13
This is the second time we had our car repaired at Gerber. We are very satisfied with the quality and professional work. The professional care from the front desk to the delivery was awesome. We especially would like to thank Earl for his service and big smile. We are repeated customers because of him! Then Mike who went over wowed us and beyond with his customer service by changing our headlamp.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/28/13
I have been to this Gerber location 4 times now and I can say there is no other place I would take my Subaru for repairs. The first person who won me over is Earl. He is such a personable guy! Rob and Johnny have repaired my car each time and it always comes out looking like its never crashed before (not true). Devon and Brian were also great. Every time I called them they were friendly and answered every question I had. Gerber is truly lucky to have such a large number of exceptional staff members.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 12/23/13
The team at Gerber did an excellent job of keeping me informed of the status of my repairs. My accident occurred during the first major snow storm of the year and they took a genuine interested in my health & safety. In addition to repairing the damage caused by the crash, they identified a problem with my breaks and returned my car as good as new!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 10/27/13
Excellent service and great job on the PDR, not to mention that the car was also cleaned vacuumed. Thanks!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 10/5/13
We've been satisfied USAA clients for a long time and want to express our appreciation for the work that Earl Bell and the Gerber folks in Colorado Springs delivered. After a minor accident that appeared to have a straight-forward solution, we found puzzling symptoms of unidentified sounds - no pulling left or right, no shimmying or wobbling, but some rumbling noises that were difficult to assess. Earl and the other Gerber folks worked with us as in a partnership to determine the cause - and fixed it - with a sense of eagerness to please and responsiveness to our needs. It was a good experience working with them, exceeding the experience we've had during other instances in Virginia in which we needed accident repair work.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 9/24/13
I had never been in an accident that required the type of collision repairs that my vehicle needed and Gerber made the entire experience very positive. Specifically, Earl Bell did a fantastic job of walking me through the entire process from estimate, to car rental, to frequent updates on progress and ultimately a great finished product. I would highly recommend anyone to Gerber and was very pleased by the friendly and helpful staff. Ed Light
CO - 4401 Mark Dabling Blvd, Colorado Springs - 8/30/13
Excellent customer service. The description of the damage and what was necessary to repair it was very clear. The repair work was fantastic----the car looked almost better than new. I was able to make an appointment for the day after I called and the work, including getting parts/fenders, was completed in only 4 days. I have never had an auto shop perform this well. I wish they could do all my auto work!!! Rob, Dale, and Drew did really great work and I enjoyed working with the manager, Jennifer. Thanks everybody there.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 8/13/13
Great service and very accommodating. I really appreciated the daily updates so I knew what was going on with my car. And I had my car back within the timeframe they estimated.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 7/10/13
I was totally impressed with the service provided by Gerber Collision and Glass, located at Mark Dabling, Colorado Springs. My bumper was replaced due to gouges in the paint, caused by a rotor-tiller. Bryan Royer was the rep who helped me. He thoroughly explained the process and time needed to complete the repair. The job was completed within 2 days and looked like new! I truly appreciated Bryan's professionalism and detailed explanations. I will certainly recommend Gerber to anyone I know who needs collision work! Thanks for a job well done!
CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/27/13
This is the second time I have used Gerber, and I am pleased with the level of service. I want to reiterate that Earl is an asset to your organization! His positive demeanor and ability to answer all my questions at a level I can understand is to be commended. Abe, a driver, took me home after I dropped off my car and returned to pick me up when my headlight was repaired. He was also very personable and got me to and from my destinations quickly and safely. If the need arises, I will definitely use Gerber again and will recommended this company to my friends and family.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 6/27/13
Gerber was fantastic! It's the second time I have used their collision repair and I am deeply impressed - my car looks fantastic, the service was quick, and each member of staff was kind and helpful. I will definitely use Gerber the next time I need glass or collision repair! Thank you!
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