Concord, NC - 6013 Victory Lane

NC - 6013 Victory Lane, Concord - 4/29/14

I took my Mazdaspeed3 to the location in Concord on Victory Lane. They did a great job! I don't think anyone would ever realize that the area that was repaired had ever been damaged in the first place. The estimator that took me in, Jason Pope, was very courteous and helpful, and the rest of the staff that I met were as well. From start to finish, it was painless and was handled very quickly. 10/10

William H

NC - 6013 Victory Lane, Concord - 4/16/14

Anything better than exellent is what I would rate! Hope I never need repairs again in the furure, but I would not hasitate to us Gerber again!

Charles L

NC - 6013 Victory Lane, Concord - 4/15/14

Put a new rear bumper on my honda accord. If you could rate a 10 I would. They were quick and kept me informed at all times and finished my car 2 days early.. Handled getting me a rental car and when I picked my car up, they had given it a wonderful wash job. I will recommend them to everyone i know. Everyone there was so nice and I felt very comfortable leaving my car with them....It looks great.

Cynthia B

NC - 6013 Victory Lane, Concord - 4/15/14

What a great experience from start to finish. After the wreck occurred and my car was towed in, they were nice enough to send Ashley to pick me up to get my rental. What a huge help! Kevin handled my repairs and kept me updated on my car during the entire process. My car was done quicker than originally expected. And they even delivered it! I will definitely recommend to friends and family!

Mary Lou R

NC - 6013 Victory Lane, Concord - 4/14/14

Staff was very helpful and efficient as well as patient. The car looks great and they made sure everything was left perfect.

Jennifer

NC - 6013 Victory Lane, Concord - 4/8/14

My car was with Gerber for more than a month but it definitely had significant damage done to it before being brought in. They communicated with us through the entire process and I was happy with my results. It looked like my car hadn't been touched.

Amanda J

NC - 6013 Victory Lane, Concord - 4/4/14

I was extremely happy with everyone that I met while getting my car repaired due to an accident. The car was repaired to my satisfaction! I met with Angie Morales first and she was great to work with. Tonya was always pleasant on the phone and in person; Ashley kept me up to date on the status of my car and helped me out with all my questions. They even did a couple of extras (fixed my sun visor holder, put my "LX" nameplate on the rear deck) that were not due to the accident at no extra charge! That is truly going above and beyond expectations. I forgot to mention Jason who wanted to make sure that I was being helped while waiting for my wife to pick me up! I am one happy customer!

Hartley S

NC - 6013 Victory Lane, Concord - 3/28/14

Folks did a great job. Kept me informed all during the repair cycle. Convenient rental car pickup and drop-off Car was completed on time, cleaned inside and out, and the repairs looked terrific. Can't say enough about how great Tawnya and Ashley were in the office. A great operation that will get my referral.

David P

NC - 6013 Victory Lane, Concord - 3/27/14

Excellent Service and Great Turn Around Time. Quality of Work was Superb. This was the first time I've ever had emails keeping me informed as to a body shop's progress and estimated time of completion. Customer Service Ladies were Very Kind and Helpful. Thank You,

Ben W

NC - 6013 Victory Lane, Concord - 3/11/14

Repair on my car was excellent. Car was completed in less than a weeks time. Great Job. Staff at Gerber were friendly and professional.

Debra O

NC - 6013 Victory Lane, Concord - 2/25/14

I was out without my Dodge 1500 for a month due to a collision that was not my fault. I have to say that Tanya was very professional and kept me informed on the progress of my truck. She was very customer orientated and is a great asset to your company. I was impressed.

Thomas S

NC - 6013 Victory Lane, Concord - 2/4/14

Very FAST !!!! Lisa and Kevin were great to deal with and very professional. Will reccomend to anyone that needs any body or glass repair.

Richard G

NC - 6013 Victory Lane, Concord - 12/21/13

Excellent service. Fast, friendly, remembered my name. Car looks great.

Charles R

NC - 6013 Victory Lane, Concord - 12/5/13

Very professional and friendly service. Repair was quick and excellent. Would highly recommend to anyone!!!

Jomari T

NC - 6013 Victory Lane, Concord - 10/17/13

Great job. Very helpful and friendly.