Concord, NC - 6013 Victory Lane

NC - 6013 Victory Lane, Concord - 10/12/17

I hate dealing with car stuff and insurance stuff and any stuff that goes along with it. I was so surprised that the process of fixing my car was so easy. Gerber in Concord, NC made the process so easy and the people that work there deliver some of the best customer service I have seen in a while. They took they car when they said they would, delivered it when they said they would and the work was great. They even detailed my car while they had it and that made me so happy. I will recommend and use Gerber in Concord, NC again. A special shout out to the lady that works at the front desk. I don't remember her name but she was so pleasant.

Shelley B

NC - 6013 Victory Lane, Concord - 9/20/17

Susan was very friendly and helpful - fast turnaround on body repair - car looks like new

Harry H

NC - 6013 Victory Lane, Concord - 8/31/17

I was informed throughout the process. I knew exactly what was happening and when my car would be ready. I was pleasantly surprised when I got the car and opened up the door. My car had been vacuumed and wiped down and looked like new. That was service that did not have to be done but was. Very pleased with Gerber. I have used in the past I will continue to use in the future.

David B

NC - 6013 Victory Lane, Concord - 7/30/17

Great service in all areas: * They worked me in for an estimate at the last minute, even though they were filled. * They quickly scheduled repair. * They estimated the amount of time up front, and actually met the estimate! * They phoned to give me occasional status on the job - I did not need to call them. * They handed all necessary paperwork with the insurance company. All around, a great experience.

James C

NC - 6013 Victory Lane, Concord - 7/27/17

We are returning customers because Gerber did such an excellent job on our hail-damaged Taurus. When my Civic was rear-ended, we immediately requested USAA to let it be repaired by Gerber. They were responsible, courteous, and did superb body work. They were constantly communicating with us as to the status of the car. We couldn't ask for better service. Hats off to this fine company!

Toni F

NC - 6013 Victory Lane, Concord - 7/19/17

Gerber did a great job repairing my fender and completed the work when they said they would. Thanks.

Richard W

NC - 6013 Victory Lane, Concord - 7/4/17

I love Gerber they are the best body shop I have ever been to. This is the third time they worked on my vehicle and everytime I got it back my car was flawless. The glass company finally installed my windshield the right way yesterday I guess it was just the guy I had the first time. Will recommend anyone to Gerber i come across in the future.

Joshua T

NC - 6013 Victory Lane, Concord - 6/9/17

I had a awesome experience with Gerber they made my car look better then it did when I dropped it off. The staff was very friendly and treated me like I was Family. Vanessa, and Susan went out of the way to make sure I had updates on the repairs on my vehicle, and my car was even completed early. I will definitely refer all my friend and family to Gerber if they should ever have a collision need.

Douglas T

NC - 6013 Victory Lane, Concord - 6/8/17

Excellent experience. These folk kept me informed of my car repair progress daily via a phone call. No surprises, at all! This was an excellent experience and I will recommend them highly to family and friends. Thanks for treating me like family.

Howard L

NC - 6013 Victory Lane, Concord - 5/24/17

The first time we had to get an estimate my wife and 2 year old had to go. The ladies in the front were very thorough and helpful. They did not make her feel insecure like most car places do. They kept us informed about what was going on.

Andy K

NC - 6013 Victory Lane, Concord - 4/17/17

Hey id like to tell All who worked on my baby, thanks the reds matched i kinda thought my car would be two different reds. You guys really shock me on the professional job you did on my car, I've never had work done by you, but you can be sure I will be back (if need be) and I will tell all i know where to go for a good job to be done on their Rides. Thanks for a job well done!

Carolyn L

NC - 6013 Victory Lane, Concord - 3/28/17

The work looked great. The car looked like new when I got it back. Susan at the front desk was extremely helpful throughout the whole process!

Kevin G

NC - 6013 Victory Lane, Concord - 3/16/17

Gail was the reason that we used your company again. She is a true pleasure to work worth. She is very professional and completely handled everything with great customer service. Lee was a very nice gentleman as well. Thank you

Richard S

NC - 6013 Victory Lane, Concord - 3/15/17

AWESOME work looks brand new, They would definitely be my choice for repair if one was in need.

Vincent W

NC - 6013 Victory Lane, Concord - 2/3/17

very nice to work with

Theresa R