Fayetteville, NC - 5130 Raeford Rd

NC - 5130 Raeford Rd, Fayetteville - 5/14/18

They fully explained the process and made it easy. Would definitely use/recommend in the future if needed. Great team there!

Robert W

NC - 5130 Raeford Rd, Fayetteville - 5/11/18

We had our Lincoln MKS repaired in this facility which had some front fairing damage from a piece of metal on the Interstate. The entire process was handled very well not only by USAA but this facility. from the time I received my estimate which was very accurate from Charles to the repair and return of my car as promised, which was returned like new and was clean and we were very happy with the quality of work and again the entire process.

Daryll M

NC - 5130 Raeford Rd, Fayetteville - 12/11/17

The weekly updates/texts were great.

Haydee B

NC - 5130 Raeford Rd, Fayetteville - 11/25/17

They really kept me in formed on my repairs

John A

NC - 5130 Raeford Rd, Fayetteville - 11/17/17

I have dealt with with this location numerous times in the last five years. Have seen several people come and go yet have always felt at home with the customer service and professional work. Shout out to Nate and Miss Clea!

Stephanie J

NC - 5130 Raeford Rd, Fayetteville - 11/12/17

Service was again excellent. Deanna was particularly helpful.

Michael R

NC - 5130 Raeford Rd, Fayetteville - 10/27/17

Came in for an insurance claim, however, Gerber fixed the problem right on the spot without evening having to used the claim. The process of getting the damaged spot out took literally 2 minutes.I'm a very satisfied customer. Customer Service was very pleasing and I was satisfied.

Chiquita E

NC - 5130 Raeford Rd, Fayetteville - 10/20/17

I had stopped in for an Estimate one afternoon a few weeks back and there was no one available at the time to write one. One of the ladies walked out with me to look at my vehicle, I believe her name was Clelia and she said she thought they might be able to buff the scratches out. One of the gentlemen looked at my vehicle and stated to give him a few minutes and he would take care of it. They did an awesome job and to my surprise they didn't charge me anything. I just wanted to say thanks for having employees that go above and beyond to take care of your clients.

Michele O

NC - 5130 Raeford Rd, Fayetteville - 10/20/17

Ms. Clelia and Mr. Terry were very helpful with addressing my vehicle concerns. As well as making my visit a super "WOW" factor to my day!! Both deserve more than just 5 stars they are worthy of a "WOW" performance!!!!

LaShawnta B

NC - 5130 Raeford Rd, Fayetteville - 10/17/17

This the third time I have used this location and each time the people (Ms. Alfano and Deanna) have been great! The knowledge of their job is super! The men and women in the shop does an outstanding job and have been very pleased each time. Keep up the good work!

David Q

NC - 5130 Raeford Rd, Fayetteville - 10/8/17

Service was effective, timely and beautiful. I couldn't have asked for anything better. Deanna was particularly helpful during the process.

Michael R

NC - 5130 Raeford Rd, Fayetteville - 8/31/17

Awesome customer service! They took care of repairing my vehicle in 15 minutes. I highly recommend Gerber to all, will definitely recommend to friends and coworkers. Ms. C. has great customer service, so pleasant. The painter, Terry may my car look like new in 5 minutes. Thank you Gerber for your great service.

Ender M

NC - 5130 Raeford Rd, Fayetteville - 8/19/17

Extremely pleasant experience from the initial phone call / estimate to receiving my car back washed and repaired like new. Thank you to the team!!

Benjamin C

NC - 5130 Raeford Rd, Fayetteville - 7/25/17

I was in a fender bender and selected this shop based on reputation and referral from a co-worker. The initial estimate came in at a fair and comparable amount with an expected delivery date that fit my schedule. After going back and forth with parts suppliers, and waiting longer than expected the shop was able to deliver my car. Sometimes people accept lesser quality to meet deadlines. Not Nate and the staff at this Gerbers Collision. They kept my car and explained that it wasn't done to their standard. They returned parts that were sub-par and made suppliers rush the replacement parts in to lessen my wait. The repairs are top notch and it is good to know that some places still stand by their work. I would always rather wait extra time but get a product that is done to standard. This shop has very high standards and I will be ... recommending them to all my friends. read more

Drew K

NC - 5130 Raeford Rd, Fayetteville - 7/19/17

Terry and Nate did a fantastic job!!! Gerber customer service is top notch.

michael f