Collision Repair / Auto Body / Auto Glass
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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NY - 15 Elmgrove Park, Rochester - 8/13/24

Honestly, I already felt terrible with someone trying to steal my vehicle. The process with Allstate & Gerber worked seamlessly and I had vehicle repaired fast! Couldn't have been happier with this outcome of this experience.

Lisa F

WA - 2838 Black Lake Blvd SW, Tumwater - 8/13/24

I wanted to let your company know that this particular location went above and beyond my expectations. My car looks brand new. Brycen Simmons was exceedingly professional. And his staff did a marvelous job! Thank You

Peni M

MI - 44700 Enterprise Dr, Clinton - 8/13/24

I was amazing by the high level of service I received from this company. Everyone was kind, thoughtful and was most concerned about my safety. I was asked multiple times if I was okay. I was given advice on how to get reimbursed for a car seat. I would recommend this company to anyone who needs help with collision or glass. I'm so thankful my insurance company sent me to Gerber. I really am thankful for the care and support during this time. The car looks amazing!

Elizabeth A

MI - 2828 Apple Ave, Muskegon - 8/13/24

On June 16th a trailer I was towing came off the hitch and did extensive damage to my 2020 Ram pickup. AAA decided they were going to total the vehicle which I was dead against. They would have been paying twice as much to total it compared to fixing it. I understand the percentages and formulas they use to decide if a vehicle is to be totaled or not. I fought AAA on this issue until finally Jason Brookhouse of the Muskegon, Michigan store on Apple Ave. went to bat for me. Yesterday afternoon, two months after the claim was filed and no positive communication with AAA, Jason & I both received communications from AAA that they have decided to repair my vehicle after Jason's efforts. Jason did not have to reach out to AAA on my behalf whatsoever, but did. I just wanted to express my gratitude at the above and beyond customer service I ... have and am receiving at Gerber Collision. Jason has initiated repairs as of this morning and after two months, I am extremely pleased to be getting my vehicle back shortly. read more

shaun w

MI - 2310 S Industrial Hwy, Ann Arbor - 8/13/24

Fastest repair I've ever had, car looks great inside & out! If in the future I need collision/auto body repairs I'll definitely be back & I highly recommend them!

Steven J

WI - 7661 Hwy 51 S, Minocqua - 8/13/24

My truck looks fantastic

Jeff M

CA - 57 S Fairview Ave, Goleta - 8/12/24

I got side swiped during the night and came out to a scratch along the side of the car. I brought it in to get a quote to repair it and he was kind enough to buff out some of the damage. All that was left is a small line that was too sharp to get rid of. Still choosing if I have the money to repair it completely but I was very very grateful that he was able to help me make it look so much better. He also quickly buffed out another spot that I was worried about and it disappeared completely. Whatever repairs I do I will make sure to bring it here. I believe his name was Gabriel.

Tyler W

FL - 2751 W Tennessee St, Tallahassee - 8/12/24

Great job. I was very happy with the repairs done on my vehicle.

Cynthia L

CO - 6700 W Colfax Ave, Lakewood - 8/12/24

OMG! Gerber was totally outstanding! Front desk always took care of us the minute we walked in. Aand caring at every amazingly attentive throughout the process! Kim was caring and friendly, and her technical expertise was above reproach! The estimate was thorough and complete -- and Kim explained in great detail. We learned of a nationwide recall on the vehicle under repair. Kim went above and beyond to help us understand re call, and the best course of action to take. It took Toyota and the government nearly 6 months to resolve, and Kim provided updates on request that were much more detailed than we got from Toyota. Once Toyota resolved and provided repair for the car, we called Kim and got rescheduled immediately. The front desk helped us to get the best rental car and we turned the our car in within a day. Our repairs were completed ... in 3 days! The return process was thorough, and once again, Kim and the rest of the staff were amazingly efficient in getting us back on the road. Kudos to Gerber for a great job. I give Gerber and the Colffax shop my highest recommendation! read more

Stanton and Dave T

LA - 37514 E Hwy 30, Gonzales - 8/12/24

Very professional people were very kind and helpful. Will referal!

Brenda C

MI - 4276 Blue Star Hwy, Holland - 8/12/24

Great service ,on my escape, excellent work

Dawn C

IL - 2360 Ogden Ave, Downers Grove - 8/12/24

Everyone was very professional and the service tech was very informative. I will definitely recommend their service to my friends and relatives.

Joanna M

IN - 17549 Gunther Blvd, Westfield - 8/12/24

5

Jacqueline C

TN - 999 Polk Ave, Nashville - 8/12/24

Absolutely amazing work. Could not even tell my car had any damage or had even been hit. Everyone is extremely nice and caring. I would 100% recommend them to anyone. They make sure everything is working properly before returning the vehicle to you. They keep you updated like they say they will. I abousletly love thier work.

Patsy J

IN - 17549 Gunther Blvd, Westfield - 8/12/24

great communication

Stephanie/Kevin L

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