Florida Feedback

FL - 5845 W Tennessee St, Tallahassee - 3/24/23

everything went really well from when I dropped my car off to when it came to pick up the updated me every step of the way, and they also cleaned and washed my car in my car looks brand new as when I got it from the dealership

Chloe J

FL - 800 S Harbor City Blvd, Melbourne - 3/24/23

Excellent service and job completion. From 1st day with Chris to pickup day 5 days later with Jeremy. Melbourne Gerber kept me updated to status and completed ahead of time too.

Dave B

FL - 1111 W Canal St, Ste A, New Smyrna Beach - 3/24/23

When I walked into your facility knowing I had to leave my car for several days, I was very hesitant. But Brittany A. made me feel a little more at ease. I loved getting the updates on my vehicle and when finally getting to pick her up I was elated. You all did an amazing job, I'm definitely going to recommend Gerber to anyone that needs collision repair on their vehicle. Thank you all so much.

Sharon G

FL - 9417 Philips Hwy, Jacksonville - 3/23/23

I was a bit anxious about the procedure of getting my car repaired after having my car sideswiped even with USAA behind me. However, Darlene was so professional and personable that I felt much better with the process begun and knowing what to expect. She made it easy to know how to rent a car and what to expect in that regard. I was amazed when I picked up my car; I would have never known it was in an accident. It looked like new. So glad I chose Gerber.

Karen A

FL - 1040 Sunshine Lane, Altamonte Springs - 3/22/23

It feels so good to walk into a business and find a friendly, positive environment. And that's exactly what we found at this location. Starting at the front desk, Bethany is efficient, funny and does her job well. She has a great smile to greet all who enter. Our estimator was Zak. He knows his job very well and takes the time to clearly explain what needs to be done, why and potential options if available. He has the ability to discuss the technical aspects of the job in easy to understand terms and is very thorough. He was patient and kind. A lot of the work was done by Jamie. They call him the magician and he lived up to the name. He was able to repair our bumper vs. us having to buy a new one. And it came out looking like new. He definitely made magic for us and exceeded our expectations. When we picked up our truck, we met the ... General Manager, Gary. It was nice to talk with him and be able to tell him how pleased we were with the service we received. It was obvious he was very proud of his team and by the group's interaction with each other, you could tell the team respected each other and valued what each member brought to the table. If we ever need this type of service in the future, this is where we will come and we will recommend them again and again and again. read more

Linda K

FL - 35534 State Rd 54, Zephyrhills - 3/22/23

Thanks for great job guys love your work, I'm satisfied with the excellent work my car looks like I just bought it ???????? Thanks

Miguel Angel M

FL - 2814 Industrial Plaza Dr, Tallahassee - 3/21/23

Quick and professional

Austin G

FL - 10491 Corkscrew Commons Dr, Estero - 3/20/23

Very courteous. Explained everything. Liked the messages describing progress on the job.

DAVID M

FL - 802 S Cocoa Blvd, Cocoa - 3/18/23

They did a Fabulous job on my truck! Had front end damage from an accident and my truck looks brand new!! Everyone there is Super friendly and very helpful! I called several times checking on their progress and apologized for being a pain. They told me it was absolutely no problem! When I went to pick it up they had even washed it for me! I live on a dirt road so it was very dirty when I took it in! While I was checking out paying my deductible I was told not to wash it for 30 days to give the paint time to cure. I was so afraid I'd forget I was going to write myself a note, lol. They girl at the counter wrote me a sticky note to put on my dash so I don't forget! These people are Amazing and I will be recommending them to everyone I know! Can't thank y'all enough for taking such great care of my truck and myself!

Robin D

FL - 805 E Hibiscus Blvd, Melbourne - 3/17/23

Great work

Bob S

FL - 1040 Sunshine Lane, Altamonte Springs - 3/16/23

I should've submitted this review almost a month ago, but it kept slipping my mind (Sorry). I want to start off by first saying that from the moment my husband and I walked in the Altamonte Springs branch we were treated like VIP clients. It started out with Jake making sure our rental car was clean and ready for pickup. He was so kind and really went the extra mile to ensure we were taking care of. The amazing Paul was the guy that took pictures of the damages on the car and submitted repairs to the insurance company. He was very communicative the entire time. We didn't have to guess when the car would be finished because we would get weekly phones calls and text messages regarding car status. Any time there was a delay we would know right away. Paul delivered great customer service from beginning to end and really made us feel like ... family. I would definitely recommend anyone that has an ear to consider the Gerber Altamonte Springs location for your collision repair needs. Ask for Paul. Thank you all for an amazing experience! read more

Shantal H

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 3/16/23

I highly recommend Gerber Collision. They did an amazing job repairing my car. Excellent management, excellent costumer service, and excellent job. They are accurate and fast. Scott with his 42 years of experiences is amazing. Thank you Scott. I wish you lot of success. I feel sorry, because my limited "English language" does not give me more space to write exactly about my experience with this workshop.

Hayat H

FL - 2345 Apalachee Pkwy, Tallahassee - 3/16/23

I wanted to let you know we had a great experience with this location. We had a car accident away from our home and Dawn did a great job communicating with us throughout the whole process. The car was done with a few snags but after all, it had done to it, we were grateful to have it back. Thank you so much

suzanne o

FL - 805 E Hibiscus Blvd, Melbourne - 3/16/23

I am very happy with the high quality of customer service and repair at the Hibiscus location. The staff was informative and very helpful! They went above and beyond to make sure I was happy with my vehicle. Thank you very much for your help & I will be recommending this location to others.

Tahnee B

FL - 35534 State Rd 54, Zephyrhills - 3/16/23

Excellent service, excellent costumer service.

Hayat H