Gastonia, NC - 1978 S New Hope Rd

NC - 1978 S New Hope Rd, Gastonia - 8/30/23

This is the 2nd time I have utilized Gerber for vehicle repairs on 2 different vehicles. Both experiences were great!

Corleen W

NC - 1978 S New Hope Rd, Gastonia - 8/18/23

I wanna give a HUGE SHOUTOUT TO ROBERT, THE MANAGER!!!! MY CAR HAD STOP FOR OVER 30-40 MINUTES, everyone literally had drove by or honked at me. ROBERT AT THE OTHER END THE LIGHT, STOP TO NOT ONLY GIVE ME A JUMP BUT ALSO GAVE A YOUNG MAN A JOB OPPORTUNITY WHO STOP & HELP PUSH MY CAR BY HIMSELF TO A PARKING LOT NEAR BY! I REALLY DO APPRECIATE ROBERT STOPPING TO JUST SEE IF I WAS FINE & GIVING THE YOUNG MAN A JOB OPPORTUNITY FOR A KIND ACT OF SERVICE! I TRULY APPRECIATE THE YOUNG MAN WHO STOPPED TO HELP PUSH MY CAR, I HOPE YOU SEE THIS & ACCEPT THE JOB, I TRULY HOPED UOU ARE BLESSED FOR THE KIND ACT OF SERVICE!!! THANK YOU SO MUCH GENTLEMEN, GENUINELY APPRECIATE THE HELP!

Shelby S

NC - 1978 S New Hope Rd, Gastonia - 6/21/23

Excellent communication, excellent work and timeliness and car was returned cleaner than when it was purchased new !!

Carla L

NC - 1978 S New Hope Rd, Gastonia - 5/15/23

Great work..looks like new and they detailed the whole car before returning it

Sue H

NC - 1978 S New Hope Rd, Gastonia - 4/22/23

Gerber did a fantastic job on my 2019 Tacoma. There was a supply chain issue acquiring some of the parts but this was no fault of Gerber. Jessica kept me informed about everything. Very pleased.

Kenneth E

NC - 1978 S New Hope Rd, Gastonia - 2/13/23

Staff very courageous and knowledgeable.

UMAR cheryl G

NC - 1978 S New Hope Rd, Gastonia - 10/28/22

I could not ask for better customer service. My agent was awesome. She was very nice, helpful and personable. In fact, when came in to get the estimate on my Silverado, I was sitting in the waiting area waiting my turn. I accidentally left my coffee cup and water cup in the waiting area. When I got home, I realized I had left my cups. I called and told my agent what happened and she assured me that she had already put my cups in her off and they would be when I dropped of my truck off for the repairs. I very much appreciate how she took care of me. The repair work is awesome. It's like nothing ever happened. My Silverado was ready exactly the time she estimated. I am very impressed with Gerber Collision and Glass. I will definitely recommend Gerber to my friends and family.

James F

NC - 1978 S New Hope Rd, Gastonia - 5/7/22

Customer service was exceptional.The repairs on my car was excellent.When I picked my car up she had it parked outside in the front like it was on a showcase. I will highly recommend.

Wanda F

NC - 1978 S New Hope Rd, Gastonia - 3/25/22

Excellent work, great staff, time efficient. Will be back!

Shelley S

NC - 1978 S New Hope Rd, Gastonia - 3/24/22

I would like to say these guys are beyond AMAZING! Jeff was amazing and had EXCELLENT communication during this hard time. He kept me up to date on every little detail with what was going on!! I was told my car wouldn't be ready until the middle of April and I got a call today letting me know it was ready for pick up! 2 weeks! They got it done in very good timing and took care of everything I needed and more! and not to mention my car looks BRAND NEW!!! Thanks so much you guys! Ya'll are truly amazing!!!!

Dallas P

NC - 1978 S New Hope Rd, Gastonia - 6/22/21

They were able to fix my car in less time than they thought!

Taylor H

NC - 1978 S New Hope Rd, Gastonia - 2/27/20

Keith worked on my car and did a great job! He fixed the chips in my windshield in 20 minutes and even found some chips that I had missed.

Brandi

NC - 1978 S New Hope Rd, Gastonia - 8/16/18

Great service. Could not have been better.

Lacy B

NC - 1978 S New Hope Rd, Gastonia - 2/12/18

Excellent customer service. Received car on time and was in perfect condition. Great having everything in one spot including rental car. Would highly recommend.

Robin C

NC - 1978 S New Hope Rd, Gastonia - 10/26/17

Talk about quick service. The ins company felt like it would take a few days for the whole process . Dropped my car off at 8 am Wednesday and expected to maybe get a call in a couple of days. To my surprise I got a call from Tim to let me know that my car would be ready about noon on THURSDAY. The staff were friendly and helpful. And the repair was excellent. The damage was fairly minor to the rear bumper cover and more so to the LT lower filler. Now looks like new. Based on this service I would recommend this company.

Thomas M