Georgia Feedback

GA - 2395 Cobb Parkway, Kennesaw - 7/26/12

"I was so pleased when I got my car back and there was no trace of the collision damage....Walt and his crew did an excellent job and were kind, courteous, informative and helpful throughout the whole process....Definitely, I was pleased and would certainly rate him and his staff as a "10". Thanks Walt.... Sincerely, Alice Robertson Kennesaw, GA"

Alice R

GA - 2230 Redmond Circle NW, Rome - 7/26/12

Thanks so much for your help in fixing & repairing our daughter's car. You made it very easy for us with us being out of town. Thanks again. Elizabeth Hamrick

Elizabeth H

GA - 55 Oak St, Roswell - 7/26/12

Mike Upton and Jennifer Parker were great ! Mike provided an update every other day until my car was ready. He was very Customer focused and did his best to return my car to me in pre-accident form. This was important to me because i had recently purchased the car. Well done, I would recommend Gerber without reservation.

Sandra G

GA - 12056 Abercorn St, Savannah - 7/24/12

From the moment I entered Gerber's office professionalism was very apparent. Trish greeted me with a warm smile and immediately proceeded to process my inquiry.She further informed me of progress dates during repairs and repeatedly assured me that I would have the vehicle not later than promised. Much to my surprise and satisfaction she returned the vehicle three days ahead of schedule. Additionally Trish relieved me of time and effort in contacting the insurance carrier. Stan previewed the repairs and assured me that any concerns would be corrected. I could not detect any deficiencies when it was returned to me. Stan and Trish were friendly, cooperative, and knowledge of Gerber's policies and procedures. Gerber facility in modernist, attractive, clean and has an inviting appearance. Without hesitation, I would recommend Gerber Collision ... and Glass for regular vehicle cosmetics, major or minor repairs. read more

John B

GA - 2230 Redmond Circle NW, Rome - 7/20/12

I ran into a Gerber employee at a Subway restaurant during lunchtime. He was very helpful when I asked about a scratch that was on the drivers side front and rear door of my daughter's car. I took it by the shop and Bryan Dahlin buffed it out at no charge to me. He was very nice and all of my future bodywork will be going to Gerber

Randy T

GA - 3030 Satellite Blvd, Duluth - 7/20/12

Outstanding customer service...the entire process and repair exceeded my expectations. The fact that they are keen on a one stop shop process made for a great experience. The staff is warm, friendly and will educate you on each step of your repair needs.

Quiyana V

GA - 55 Oak St, Roswell - 7/19/12

My repair experience from start to finish was outstanding. Mike Upton is that man for customer service. He was very gracious, professional, and went beyond and far surpassed my expectations for customer service. An experience that I was not really looking forward to was made very easy for me. My car was done when projected and it looked like new when I got it back. Jennifer Parker, the general manager at the Roswell location was also very friendly and accomodating. I would happily refer anyone to this particular Gerber location for collision repair. Thank you for a great experience and awesome customer service. Judy Skaer

Judy S

GA - 55 Oak St, Roswell - 7/19/12

Mike was great to work with! My car was backed into Monday afternoon, and I took the car straight to Gerber where Mike took care of things quickly and easily. My car was ready by Wednesday night. It looks great!

Kathryn P

GA - 725 Dekalb Industrial Way, Decatur - 7/17/12

The staff was friendly and courteous. Dennis was thorough in his handling of my repairs. He was prompt with calling me and keeping me abreast of the status of my repairs. I felt comfortable in my interactions with Dennis. Never for one minute did I feel that he was overstating the repair costs and felt comfortable that I would receive my vehicle back in the time that was promised. I was pleased with the repairs and would definitely recommend Gerber (Dennis) to any of my friends.

Judy S

GA - 2441 Cheshire Bridge Rd, Atlanta - 7/16/12

I was recommended to this shop by my insurance company after an accident. I was impressed by the clean and organized shop and great customer service. Samantha Bailey did a great job ensuring my car was repaired correctly and on time.

Mitch K

GA - 55 Oak St, Roswell - 7/16/12

I wish to commend Mike Upton, my Gerber estimator, for his professionalism. I used Gerber in Historic Roswell to repair our car last week (a non-insurance transaction), and he completed the work perfectly and on-time, and estimated accurately. Anytime there is collision damage it's an unpleasant experience,but Mike made it as smooth as possible.

david l

GA - 11200 Alpharetta Hwy, Roswell - 7/16/12

Excellent customer service by Brad and Ashley (reception). Quick quote, quick service, friendly service, excellent workmanship. Very easy to do business with.

Lynn J

GA - 11200 Alpharetta Hwy, Roswell - 7/14/12

I was extremely impressed with the whole process of my car repairs at Gerber Collision in Roswell. I had taken my car there before and had excellent service and had been very impressed by the fact that my car was ready when they said it would be and they gave it back to me cleaner than when I took it there. This time I had driven it in with a rattling noise after 2 separate incidents of impact with the car. Emily and Jennifer calmed me down and were very willing to work with me without pressuring me at any time. First, they took their time to assess the exact cause of the damage, and saved me money. Then they had the patience to work around my crazy schedule, and gave me great price, I would send any of my friends and co-workers there in a hearbeat. Thank you!

Cathy S

GA - 55 Oak St, Roswell - 7/13/12

Overall great service!

Steven L

GA - 55 Oak St, Roswell - 7/12/12

Jennifer and team did a great job. They are very friendly and the whole repair process went exactly as they told me it would. I hate having my car repaired but Jennifer made the process go as smooth as possible.

Joe P