Georgia Feedback
GA - 2395 Cobb Parkway, Kennesaw - 7/17/18
Absolutely amazing customer service and very easy repair process. Very nice staff and amazing repair work
GA - 12056 Abercorn St, Savannah - 7/13/18
Elizabeth "Ashley" W was just fantastic from start to finish with my vehicle. She explained the entire process and was in constant contact with me. If I ever have an accident again(but not anytime soon), I would want Ashley again. Excellent servic.
GA - 803 Bascomb Commercial Pkwy, Woodstock - 7/12/18
Gerber always treats us right. Brittany was great with keeping us updated and they did a great repair. Thanks!
GA - 12056 Abercorn St, Savannah - 7/12/18
My estimator, Leah W., was very knowledgeable and extremely helpful throughout the entire process. The convenience of how Gerber works with the rental service, Enterprise, allowed me to easily get in and out which proved helpful during the work week. Not only, was the entire process painless, but I was able to get my car back the next day and it looked wonderful upon arrival. The entire staff including the two ladies that sat at the front desk were extremely hospitable and knowledgeable. I will definitely be utilizing and recommending Gerber (Savannah), if needed, in the future.
GA - 12056 Abercorn St, Savannah - 7/11/18
I have used Gerber Collision on Abercorn in Savannah, GA on three different occasions and have been very pleased on all three visits. The office staff were friendly and helpful and always attentive to gathering my information quickly and efficiently. Ashley was always very kind and helpful and daily kept me informed of what stage my vehicle was in at the time. All of the repairs were done so well that you could not tell that there had been any prior damage. Great staff, great service and great outcome . . . and kudos to Ashley for her professional and kind service.
GA - 2441 Cheshire Bridge Rd, Atlanta - 7/8/18
Great customer service. I had two accidents in 6 months both not my fault but gerber took care of me. Thank you
GA - 12231 Veterans Memorial Hwy, Douglasville - 7/4/18
I only leave feedback when service is EXCELLENT. Besides being HIT.... this experience was seamless. The folk in Douglasville were awesome. From the receptionist/office assistant checking me in and arranging my rental to Jodi Rose making sure I was kept abreast of the service. Everything happened for my good and I am so appreciative for it all. My car looks amazing and I was overwhelmed at the above and beyond service; my car was clean on both the inside and outside. Thanks for the fabulous service. I will refer others who need repairs.
GA - 7115 Oak Ridge Pkwy, Austell - 6/30/18
I dropped my car off last weekend for repair of front bumper and hood damage. Emily, who performed my estimate, told me she would try and get it done on a Friday so I wouldn't have to worry about additional rental fees since I wouldn't be able to pick my vehicle up until the Saturday after repairs were completed. My original estimated time of completion was on Tuesday, the 3rd of July. I got a call on Thursday saying that I might be able to pick my car up on Friday. I got a call Friday morning saying that my car was out of paint and going into reassembly. I got a call later that same day that my car was ready for pickup. I went and got it this morning, and WOW! I can't even tell that it was repaired. The front end looks like it did the day I bought the vehicle. Thank you so much.
GA - 2395 Cobb Parkway, Kennesaw - 6/29/18
EXCELLENT
GA - 12056 Abercorn St, Savannah - 6/27/18
I was recommended by Allstate insurance co. They called me and I wasn't sure what I was going to do. I called Gerber back because they already had an appointment for me. When I went there they were friendly and I felt comfortable. They were professional and I felt comfortable. The office staff were friendly and the waiting room was comfortable and the wait time was short. I knew I had made the right choice. Everyday I received a call from from Elizabeth A. faithfully letting me know the progress of my vehicle. This made me felt sure and comfortable my vehicle was in the right hand and they care about their customer.. They treated you with respect and like family. The repair to my car was perfect. I would recommend Gerber Collision & Glass to my family & friends. I would recommend them to anyone. I rate them as Savannah #1 body ... read more
GA - 2395 Cobb Parkway, Kennesaw - 6/25/18
Anthony and his team were AWESOME. They made the process very easy. I will recommend to everyone I know.
GA - 553 Industrial Blvd, McDonough - 6/21/18
YES, THANKS
GA - 155 Park Access Dr, Lawrenceville - 6/21/18
I had the very best experience with my service. I am very pleased with the service I received, and will definitely recommend Gerber to anyone I know that may need their services. The whole process was smooth and seamless.
GA - 6060 Atlanta Hwy N, Alpharetta - 6/20/18
Matt was very professional, efficient and did a wonderful job on my Infiniti Q50. Viola at the front desk was very helpful and pleasant.
GA - 2395 Cobb Parkway, Kennesaw - 6/16/18
Great work. Part of my front bumper was torn off by debris on the highway. Gerber fixed it perfectly. I had my car back in 3 days, as they had estimated, and at the cost they had estimated. The car looks better now than it did before it was damaged.
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