Georgia Feedback

GA - 589 Willow St, Atlanta - 8/24/15

The customer service was awesome. Jody at the front desk was very pleasant and understands the importance of customer service. I witnessed first hand how she was able to answer the telephones in a calm demeanor all the while keeping the customers in the waiting area attended to. The technicians were also thorough and I didn't feel as though they were taking advantage of me as a customer. Will definitely utilize Gerber in the future, if the need arises. Keep up the good work. Great customer service is hard to find!

C P

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/23/15

Ashley did a wonderful of keeping me informed about the amount of damage, how it would be repaired, and the amount of time needed. I had not talked to her the morning that I went to my dentist, who is located near the Douglasville location. So, I just drove up there after my appointment. When I opened the door, she greeted me with the news that it was finished. I thought that was good timing. The work is beautiful. It looks better than it did BEFORE the accident. Tonight, at our church business meeting I heard about the work your facility did on our church's van. Encompass does recommend your company; now I know why. Thank you for the beautiful work and the guarantee it carries.

Diane B

GA - 803 Bascomb Commercial Pkwy, Woodstock - 8/22/15

The service was performed in a timely manner and as quoted to me. All of the personnel were very friendly and attentive. Mr. Brad W. was especially attentive to my repair desires and expectations.

Henry K

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/19/15

Excellent is all i can say!!! Mr. Jimmy you ROCK, thanks for everything...

Sherry R

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/18/15

Stellar performance! Jimmy was absolutely wonderful. Kept me well informed with what was going on with my vehicle. I love love love the Gerber experience from start to finish. Whoever details my car after it's all put back together....that's my favorite perk.

Shirl W

GA - 24 Amlajack Blvd, Newnan - 8/17/15

I rate your customer service with all 10.

Catherine D

GA - 553 Industrial Blvd, McDonough - 8/17/15

Gerber Collision did an excellent job on my daughter's Honda. Brittany was proficient and prompt in responding to our questions. THANK YOU for superb service! We will recommend you to others.

Trisha H

GA - 11200 Alpharetta Hwy, Roswell - 8/17/15

Excellent service. Repairs were completed as scheduled and done well. Marianne and Jason kept us informed throughout the process, no surprises at the end. People are friendly, courteous and professional. Accidents, no matter how minor, are disruptive. No need for further hassles from the body shop and Gerber does not give you one. Thank you!!

Bob S

GA - 12231 Veterans Memorial Hwy, Douglasville - 8/14/15

I would like to say that Jimmy kept me informed and provided exceptional service and quality in getting my 2009 Jeep Liberty restored back to factory new condition. Jimmy is definitely an asset to your company!

Loras M

GA - 2230 Redmond Circle NW, Rome - 8/12/15

Excellent service from a young man called Buggy. He was very professional, courteous, and knowledgeable. In fact all of the employees were very professional. We will be using Gerber in the future for all auto collision repairs.

Joann M

GA - 55 Oak St, Roswell - 8/8/15

Mike U. and the team did a fantastic job processing my claim from start to finish. They kept me informed throughout the process and did a fantastic job on my car. I am very pleased with their work . They were very professional. Thanks.

Elizabeth J

GA - 3620 Community Rd, Brunswick - 8/8/15

We had a great experience with Gerber. Gerber painted the tri-coat pearl paint job on my car very well. I can't even tell where the ding in the door had been. We scheduled the repair and Gerber had it done within the time as promised. My daughter and both sons have all had bodywork done at Gerber. I would ONLY use Gerber in our area.

Ruben and Leslie L

GA - 553 Industrial Blvd, McDonough - 8/7/15

Brittany and Shelle where amazing! The work was completed perfectly and I am very picky about my vehicles. Top notch operation there!

Clint

GA - 725 Dekalb Industrial Way, Decatur - 8/6/15

Great service. Very fast turnaround. Polite and helpful staff. Car looks amazing. They even detailed the entire car inside and out. It looks brand new.

Karen H

GA - 24 Amlajack Blvd, Newnan - 7/30/15

I had a great experience at Gerber collision and glass. Very professional and helpful. The quality of the repair was great. I recommend at least a quote for your repairs.

kenyon