Germantown, MD - 19560 Frederick Rd

MD - 19560 Frederick Rd, Germantown - 3/30/16

Having my vehicle side swiped on a Friday night isn't exactly how I planned my weekend to start and dealing with the different insurance companies turned out to be an even bigger pain. However, the silver lining to everything was simply taking my vehicle to Gerber. Harry was very pleasant and informative in regards to my repairs and Courtney would call constantly to keep me informed and I also got daily picture of my vehicle while it was in the shop. However, all good things must come to an end and this time it was earlier than I was informed (which is great) I got my vehicle right in time for the weekend and looking better than before my accident! They even buffed out a few other scratches that weren't even related to the accident. I don't plan on needing their service anymore but in case I do...I know exactly where I will be going and ... where to tell people I know to go. read more

Ana C

MD - 19560 Frederick Rd, Germantown - 3/30/16

Great service, they stayed in touch with me with updates, answered questions and were very professional as well.

Walter S

MD - 19560 Frederick Rd, Germantown - 3/28/16

Excellent job

Clarito G

MD - 19560 Frederick Rd, Germantown - 3/3/16

I used Gerber Auto. I spoke to Courtney to set up the appointment. She was very pleasant and professional. The Highlander was fixed to my satisfaction.

Susan W

MD - 19560 Frederick Rd, Germantown - 3/1/16

The girl in the front was very helpful, polite, and informative. She explained everything from beginning to end and adressed all of my concerns. Repairs were great and completed sooner than expected. Hopefully I won't have to come back but if I do then I know where I will be taking my business.

Marvin L

MD - 19560 Frederick Rd, Germantown - 2/26/16

The staff at Gerber were friendly and helpful. They kept in constant communication about the status of my repair and had my car ready two days earlier than promised. The repairs look fantastic and I would highly recommend Gerber.

Morgan R

MD - 19560 Frederick Rd, Germantown - 2/25/16

I give Gerber five stars for the constant email updates and phones calls while my car was being repaired.

India T

MD - 19560 Frederick Rd, Germantown - 2/24/16

I was completely satisfied with the services from Gerber collision & glass. It was very easy to make an apt, bring my car in, and have my car finished. They did great work and were very pleasant to speak with.

Tatiana Y

MD - 19560 Frederick Rd, Germantown - 2/17/16

Great Experience with the entire staff!! I was referred to Gerber from my insurance company USAA. I couldn't have been happier with the work they did on my rear bumper. The two young ladies at the front desk were very helpful in keeping me informed with updates on my vehicle and Harry J. who did my estimate went above and beyond to provide excellent customer service. Being involved in a hit and run accident is never a pleasant experience but Harry and his team did his best to ensure I had a very pleasant experience. I will definitely refer friends and family.

Marc M

MD - 19560 Frederick Rd, Germantown - 2/2/16

Communication was great! We appreciated updates on our repair, especially with delays because of the blizzard. All employees were helpful and cheerful.

Peggy M

MD - 19560 Frederick Rd, Germantown - 1/18/16

The office staff was very professional and friendly from receiving until delivering the car. The work on the car was top notch. It was so good that you cannot tell where the damage was. I will be glad to recommend this location to anyone that needs their expertise.

Ron W

MD - 19560 Frederick Rd, Germantown - 1/8/16

The service was fantastic! I felt so welcome and everyone was so nice. I got notifications everyday about the status of my car and it was done before the recommended time. I would certainly recommend this location!

Antonia F

MD - 19560 Frederick Rd, Germantown - 12/31/15

The staff was very professional, excellent mannerisms. They kept me posted each day to the progress of my vehicle. I was given a pickup date, yet it was ready ahead of time. I highly recommend Gerber, and if in Maryland again and I need service to my vehicle, this is where I would take my vehicle. Thank you for a job well done.

Patricia S

MD - 19560 Frederick Rd, Germantown - 12/11/15

Excellent work, done quickly and in a polite manner.

Lawrence S. S

MD - 19560 Frederick Rd, Germantown - 12/7/15

Very friendly staff and provided constant updates.

John L