Havelock, NC - 562 US Hwy 70 W

NC - 562 US Hwy 70 W, Havelock - 12/31/17

After a minor accident that involved our radiator and grill we had to check for a location that could help us repair it. We needed to find out if it could be done before our holiday was over, and, if not, make other arrangements. We checked with our insurance company and they advised us to go to Gerber and we chose the location in Havelock, North Carolina as it was closest by. When we arrived with our vehicle at Gerber we were greeted in a professional manner and provided clear instructions on how to park, so that, the work could be inspected. The interior of the offices is clean and neat. The offices were being repainted and they appeared bright and vibrant. As the vehicle was being checked I noticed that Gerber uses a water based paint to 'easy on the environment'. This is very important to me and I was glad to know they use this ... product and others like them. We had to wait a while before being taken to our rental car facility. The staff and management were kind to us and acted hospitably. Fresh coffee was offered as well as a safe place to wait. It took a few hours to determine the time for the work to be done and they let us know right away. We were provided with updates via telephone during the work. It was all done on time and satisfactorily. They even washed the car when done! read more

Alfred B

NC - 562 US Hwy 70 W, Havelock - 12/8/17

they were very fast and friendly. did a great job

arnold d

NC - 562 US Hwy 70 W, Havelock - 10/11/17

Excellent job! Amazing job transforming my wrecked damaged car back into a beautiful car again. Thank you all for your professionalism and the fantastic job!

Alexandra S

NC - 562 US Hwy 70 W, Havelock - 10/6/17

These guys did an absolutely fantastic job with my 2016 Toyota Corolla... I had a missing side view mirror and a rough looking left side of my car to include missing honey caps... came back to me looking brand new... I'll be using and recommending Gerber to everyone and anyone. Thank you guys

David H

NC - 562 US Hwy 70 W, Havelock - 10/6/17

This shop and staff is far beyond professional !! They are caring, organized, proficient, efficient, knowledgeable and willing to go above and beyond for you! The process was so easy! My rental car picked me up and when my car was ready I just left the rental there. Thank you SAMMY!!! And all the staff on behalf of myself and my husband for what you did.

Keri M

NC - 562 US Hwy 70 W, Havelock - 9/5/17

Are you replacing the doors are repairing? I do not want repaired doors; I insist on new doors. Someone should call me with an answer before moving forward.

Brenda F

NC - 562 US Hwy 70 W, Havelock - 5/11/17

Customer service exceeded all of our expectations. Completed our vehicle sooner than they quoted and the quality of work was absolutely amazing. The staff was professional, knowledgeable and very friendly! We recommend Gerber Havelock to everyone!

Brian M

NC - 562 US Hwy 70 W, Havelock - 4/13/17

It only took one day for the repairs. Very fast.

Desiree P

NC - 562 US Hwy 70 W, Havelock - 4/12/17

Holy smokes! Best customer service EVER! Phil is by far the most accommodating manager I've ever encountered and I knew my car would be better than new when it was complete. I wasn't let down. I have referred all my friends, family, and co-workers to Havelock Gerber. Seriously, most phenomenal customer service ever. They bent over backwards to take care of me.

Janine G

NC - 562 US Hwy 70 W, Havelock - 1/5/17

An absolutely wonderful place to get damage repaired. They promised to complete the work in one day and made it happen. We were passing through Havelock in our RV and are very glad we chose to go to Gerber. The people there are highly skilled and great to work with.

Anne B

NC - 562 US Hwy 70 W, Havelock - 8/3/16

Zachary B

NC - 562 US Hwy 70 W, Havelock - 5/26/16

I am very happy with the quality of the repair provided and how quickly it was able to be turned around and completed.

Carroll B

NC - 562 US Hwy 70 W, Havelock - 3/2/16

My new car was damaged with less than 100 miles on it. I was so happy my car looked better than when it came from the dealer new. I especially liked that they texted me as to progress of my car. Bravo!!!

Aileen S

NC - 562 US Hwy 70 W, Havelock - 2/20/15

Job was outstanding. Returned truck on time and on schedule. Completion date was above time - communication daily. Rate 5 stars. Highly recommend to anyone.

Cleveland P

NC - 562 US Hwy 70 W, Havelock - 1/15/15

Timing was good. Good Job!!

Linville F