Holly Springs, NC - 801 N Main St

NC - 801 N Main St, Holly Springs - 1/21/17

VERY courteous, helpful and repair results were excellent. Everything was taken care of including notifying insurance co. of additional work needed and calling the rental agency to inform them that rental would be needed for a longer time. Also, the every other day updates were appreciated.I hope the next time I need Gerber it will be to change the color of my vehicle and not a collision repair, but Gerber is where I will go. Thank you.

Henry D

NC - 801 N Main St, Holly Springs - 1/18/17

great communication from staff via emails and phone calls. Work on vehicle looks good. The front desk staff, jill, was very pleasant to deal with.

scott s

NC - 801 N Main St, Holly Springs - 12/3/16

Great Service! Rodney T. was great. I hit a deer the Monday before Thanksgiving and Rodney got me in the next day. My vehicle was ready a full week ahead of schedule and I was back on the road! Loved the text updates on status of repairs. Jill at the front desk was also great. She made the check in and out seamless and gave me great info about rental pick up and drop off that saved me a lot of time and headaches. No one likes to have their car damaged, but the crew at the Holly Springs, NC shop made it as painless as possible. Many Thanks!

David Y

NC - 801 N Main St, Holly Springs - 11/12/16

great experience! fast turn-around, courteous, efficient, and thorough.

Hank

NC - 801 N Main St, Holly Springs - 10/17/16

Exceptional service and staff. My repair looked good as new. Not much I can say for the service I received. I hope all are safe on the road, but if you need auto service, Gerber of Holly Springs has my recommendations.

James P

NC - 801 N Main St, Holly Springs - 10/1/16

I brought my car in to be "cleaned up" before I tried to trade it in, so I didn't want to spend a lot of money. Michael G. worked on my car and did a great job. My car looks so much cleaner and newer! Thank you!!

Heidi S

NC - 801 N Main St, Holly Springs - 8/18/16

I recently had my vehicle repaired at your location in Holly Springs location and the customer service was exceptional!! I was updated constantly on every part of the process of the repair. They far exceeded expectations and thank them for the constant updates. Tiffany went out of her way to ensure that I understood the process of the repair and was such a pleasure to work with. In 2013 I had my vehicle repaired at a different facility and I did not receive the outstanding customer service that I received with your company and had to return several times to fix minor issues.I would also thank Chris for his customer service as well! Kudos to Gerber!!!

Anthony P

NC - 801 N Main St, Holly Springs - 7/14/16

Great customer service vehicle was fixed when they said it would be great job.

Martha D

NC - 801 N Main St, Holly Springs - 7/10/16

These folks are excellent!! Fast, friendly, and professional service!! Thank you!

Loren G

NC - 801 N Main St, Holly Springs - 7/8/16

Excellent service and work, would recommend to anyone.

Suzanne H

NC - 801 N Main St, Holly Springs - 6/24/16

Chris kept me up-to-date with the entire process. When they found more damage than the insurance adjuster found, they handled everything for me. Jill processed the check out in a timely manner and everything went very smooth. I am very pleased with the level of work.

Delphia M

NC - 801 N Main St, Holly Springs - 6/15/16

GREAT! Rodney and Jill were a pleasure to deal with. When I took the car in Rodney said there were two possible fixes. I chose the less expensive option. He asked if I could leave the car for a couple of days and I said yes. It turned out to be LESS THAN ONE DAY! AND -- the car was washed and vacuumed (both badly needed). I hope I don't need body work again but if/when I do it will be there.

Russ B

NC - 801 N Main St, Holly Springs - 6/14/16

My car had significant hail damage. The PDR process was used for the repairs. The work was exceptional. I was skeptical about the ability to repair some of the most significant damage, but the car looks brand new. They worked with the insurance company to cover all of the cost, even though there was a large gap between the two estimates. All of the staff was friendly and helpful.There was one minor "adjustment" needed on the fit of an interior component, that was handled on the spot. Thanks to the Gerber Team for a job well done.

Hugh C

NC - 801 N Main St, Holly Springs - 6/4/16

Cliff did a great job of repairing the bumper damage to my mustang!

Justin N

NC - 801 N Main St, Holly Springs - 5/19/16

Excellent communication throughout the whole process. VERY professional and organized process. Great experience!! Will highly recommend them! My insurance company is Farm Bureau but it wasn't an option on this review.

Linda M