Huntersville, NC - 13516 Old Statesville Rd

NC - 13516 Old Statesville Rd, Huntersville - 4/18/11

"I apologize this has taken me so long to get to you. I just wanted you to know how surprised and pleased my 16 year old daughter was to see her car, the car her mother (me) crashed, looking in tip-top shape at your True2Form Huntersville location. The enormous, red bow really made the car quite the "show piece" which I know was your idea from the beginning! The excellence we have received from you and your staff was truly outstanding. From the exceptional friendliness of Tawnya and Chrisy to the expertise of Josh in the detail department, we have been truly impressed with the operation of your business. Thank you all for making this experience one not to forget (in a pleasant way, that is)! Know for certain that we will spread the word about True2Form in Huntersville, NC!"

Monica B

NC - 13516 Old Statesville Rd, Huntersville - 3/3/11

Very pleased. Twanya was very welcoming and helpfull. Rick did a great job. Very pleased with results and effiency of your business.

Scott B

NC - 13516 Old Statesville Rd, Huntersville - 3/1/11

Rick and his team did a great job on our Pilot. They kept us informed came in at a good price and the workmanship was outstanding

Honny & Eric K

NC - 13516 Old Statesville Rd, Huntersville - 2/21/11

"This email is in recognition of the excellent work and outstanding customer service delivered by Rick Martin and his team at the Huntersville, NC, store. I own two vehicles and both have been serviced by Rick and his team within the past 4 months. First, in November 2010, a raccoon destroyed the front bumper and billet grill of my 2004 Nissan 350Z. During the repair process Rick kept me informed of the status and timing to complete. In addition to the repairs, I asked Rick to please give the car a nice polish / wax. Although I made the additional "shine" request, the car was completed in accordance to the original estimate and in line with the original cost communicated to me. The car is still beautiful! My second vehicle, a 1992 Mazda B2600i pickup truck was hit in the right rear panel by another vehicle on a rainy ... January 2011 night. I've enjoyed this truck for 12 years; it's mechanically strong, has low miles, and I'm not ready to give it up. During my initial conversation with Rick I shared my love of the truck and asked him, if at all possible, to please work his magic. When I made this request I had no idea the hurdles and walls Rick would experience. Given the truck's age, discontinued and hard to find parts, meeting my request resulted in quite a challenge; however, Rick never gave up! Just as he did with my car, he kept me informed during the parts search and repair process. Rick could have easily salvaged the truck, but knowing how much the truck means to me he never gave up. Throughout the entire process Rick demonstrated industry knowledge, professionalism and a genuine desire to exceed my expectations - which he and the team did! Just as Rick and team did with my car, the entire truck was given a nice shine! It's absolutely beautiful; I've received multiple compliments and am quite grateful for the extra miles Rick went! Tru2Form in Huntersville, NC, sets the bar high for the entire company and surrounding businesses! If and when I need collision repair again, Tru2Form in Huntersville, NC, is the only option I will consider. " read more

Donna B

NC - 13516 Old Statesville Rd, Huntersville - 2/9/11

Excellent work and service. They took care of everything and made the transition so smoothly. Thank you

Terrance C

NC - 13516 Old Statesville Rd, Huntersville - 2/4/11

Excellent service and staff was very friendly and helpful. Lots of good conversation! Enjoyed the coffee.

Ronald B

NC - 13516 Old Statesville Rd, Huntersville - 2/2/11

Having come from a "body shop" family (my dad and brother gave up their independent shop a few years ago) I was very picky about my car repair and wary of trusting a body shop to do it really well. I could not have asked for better service from Kevin Stelzer Repair Process Manager and Gary McGee Repairman. They were professional pleasant easy to reach and truly looked out for my interests in the repair process. I drove all the way from Charlotte to Huntersville for this repair and am so glad I did. I will recommend this shop to others.

Linda & Terry D

NC - 13516 Old Statesville Rd, Huntersville - 1/20/11

Very good customer service My vehicle was repair in 2 1/2 days .. will def used them again in the future.

Elizabeth H

NC - 13516 Old Statesville Rd, Huntersville - 1/10/11

Excellent!

Matthew H

NC - 13516 Old Statesville Rd, Huntersville - 12/26/10

The staff kept us up to date on the progress of the repair. The car looks like new again.

Donald S

NC - 13516 Old Statesville Rd, Huntersville - 11/2/10

My experience has been up to my expectations.