Illinois Feedback
IL - 1321 W Rt 134, Round Lake - 12/15/17
I have never had a vehicle worth fixing before, so I was guided along as to how it worked and how I would have a rental waiting and they were all so very helpful. When I came back to get my vehicle Matt L. was very helpful and nice. He brought in the light up stall and we looed over it together to make sure every thing was good. I was very impressed.
IL - 10933 S Central Ave, Oak Lawn - 12/15/17
My estimator Bill was very honest while looking at some minor paint damage on my vehicle , and even gave me some tips! I will always s go to this location as they have done great work on my vehicles in the past. Everyone there is courteous and helpful!
IL - 4718 Southwest Hwy, Oak Lawn - 12/14/17
My car looks amazing! Thank you for getting it down faster and cheaper than expected.
IL - 3518 W 63rd St, Chicago - 12/14/17
I would highly recommend Gerber Collison located 3518 w. 63rd street, to anyone who needs assistance involved in an accident. The employees there were very helpful. Thanks Steve you went above and beyond to help me, much appreciated. Thanks
IL - 4718 Southwest Hwy, Oak Lawn - 12/14/17
Great work done well. Prompt swrvice and quickly scheduled.
IL - 2360 Ogden Ave, Downers Grove - 12/14/17
The Customer Service and body work were outstanding.
IL - 2360 Ogden Ave, Downers Grove - 12/13/17
Nancy at the front desk greeted me with a feeling that customers really count. I was impressed with Elise's attention to detail and friendly manor. When my car was ready I met Rick the Production Manager. The quality of workmanship was certainly rated 10+. If necessary I will return to Gerber and the team at Downers Grove.
IL - 1904 Lehigh Ave, Glenview - 12/13/17
I had used Gerber in Glenview before for another car. So when I needed collision repair it was so great that I didn't have to go to different shops and get estimates and not be sure of the quality, as my car is only 1 and 1/2 years old. There was no question where to go. I went to Gerber and got an estimate, and State Farm did not ask for a 2nd estimate. Every person I spoke with either in person or by phone made me feel as if I was their only customer. Each staff member listened very carefully to my concerns, which is so rare these days to find in customer service. The morning my car was to be ready, they noticed a small air bubble in the paint, so my car was repainted, and was ready the following day. I just love the text messages and phone calls with updates, again making me feel that my business was very important to them. If you have ... read more
IL - 801 N State, Elgin - 12/12/17
Excellent experience! Staff was very friendly and informative and everything happened so easily. I was provided with a rental car while waiting a few days for the repair and didn't have to worry about anything. So glad I chose this place because of the friendly customer service & excellent repair work done for me. I will definitely be recommending to others!! :)
IL - 2360 Ogden Ave, Downers Grove - 12/12/17
Ricky did a great job in getting my car fix. The Downers Grove store did an excellent job. Their staff were very professional and great at their jobs.
IL - 3518 W 63rd St, Chicago - 12/11/17
Gerber collision & glass thank you for your sevice you guys were great. Thank you Steve Lara you were very helpful and kind i will be back for future service.
IL - 1313 N Lake St, Aurora - 12/11/17
Estimating Process went smoothly. All work was done on time and my car looks like NEW ! Personnel were polite and professional. Great Experience !
IL - 2360 Ogden Ave, Downers Grove - 12/11/17
Wendy was very helpful in assisting me in scheduling a repair at my home.
IL - 8250 N Skokie Blvd, Skokie - 12/10/17
With several interactions over the years, we know that we can count on Gerber (and particularly the Skokie location) to provide excellent service. Recently, after our car was damaged in an accident, Bob ensured that it was fully repaired to an as-new standard, and returned to us in the timeframe promised.
IL - 8018 N University St, Peoria - 12/9/17
Very friendly; explained the estimate and process well. Appreciated the updates via text and phone calls. Done ahead of schedule by several days which I appreciated as it saved me some on my rental car expense. Car looks great! Will definitely recommend to others!
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