Illinois Feedback
IL - 1321 W Rt 134, Round Lake - 11/30/17
Great service and really nice folks to deal with, thanks!! Bad enough you need to deal with damage with your vehicle, but Gerber makes the entire process painless and a pleasure to work with; worth it's weight in gold!!
IL - 2360 Ogden Ave, Downers Grove - 11/30/17
Despite health problems on our side and missing appts, Rick E. was friendly, and took care of my problem quickly. We have lots of confidence with Gerber in Downers Grove!
IL - 1 Gilmore Dr, Bloomington - 11/30/17
Done early and looks good as new!
IL - 3029 N Kedzie Ave, Chicago - 11/29/17
Friendly and accommodating staff
IL - 6140 W 159th St, Oak Forest - 11/29/17
Stefanie and Jessica were great people to work with. They told me not to worry, they would handle everything and that they did. It's your car...and they understand that. My car was returned to me when promised. The auto tech did a fantastic job!
IL - 10933 S Central Ave, Oak Lawn - 11/29/17
Very nice people and fast service!
IL - 5948 N Northwest Hwy, Chicago - 11/29/17
All of the people at Gerber were very kind and helpful. After getting rear ended I was told about them and read great reviews so chose this Gerber. Thomas, the estimator, explained to me the process and was able to get me scheduled for a car quickly. When I picked up my car I believe his name was Sam, explained to me all the work they did and some stuff they found. They were able to put back on a hubcap that I wasn't able to myself and replaced a brake light that I was not aware was out. The whole process was simple and worry free.
IL - 2360 Ogden Ave, Downers Grove - 11/29/17
Everyone we dealt with was professional, helpful, and knowledgeable. The exceptional employee was Ben, the Porter. First of all, he was very personable and quickly brought me to and from Gerber safely. If it was not for him, I would not have done business with Gerber because getting to Gerber and back was crucial as I had no means to get there. Ben, and his willingness to do more hours than he was scheduled for in order to pick me up, (as I was told by the staff) was a major part of what sets Gerber apart from others...outstanding bodywork and help beyond the norm. THANK YOU, Ben!
IL - 6200 Berkshire Dr, Crystal Lake - 11/28/17
Great staff treatment really reduced my stress level. the final look was brand new
IL - 10933 S Central Ave, Oak Lawn - 11/27/17
They did great work. My car was ahead of schedule by over a week. They also waited after hours so I could pick up my car. Very nice, friendly people. Super helpful and professional. They gave my car a nice cleaning!
IL - 1904 Lehigh Ave, Glenview - 11/27/17
My beautiful new car was rear ended by a 1996 Chevy Pickup. No damage to his piece of junk but there was plenty of damage to my car. It kind of takes the fun out of owning a new car. This was my third experience with Gerber. Somebody keyed my previous car twice (it was an employee at my work). Gerber has always done a beautiful job. They make it so easy, drop the car off and Enterprise is waiting for you in the lobby. When the car is fixed, they call me to pick it up and once again, there's an Enterprise employee to return the rental. There's no other place I would go to fix damage to my car or to replace a windshield.
IL - 3425 N Halsted St, Chicago - 11/26/17
Chris F. was very professional and our bumper that had to be replaced was finished in 4 hours which was unbelievable. Gerber is the only place to go. Thank you guys very much
IL - 3415 Stern Ave, St Charles - 11/25/17
The absolute best and a service center I will recommend. The work was perfect. The estimator, Cruz, is a stellar employee as is the lady at the front desk. Both were a pleasure to work with.. I will mention to State Farm what a great job was done . No one should get body work done anywhere else.
IL - 2360 Ogden Ave, Downers Grove - 11/25/17
Excellent service and repair work. Rick E. was especially courteous and helpful, as was Nancy at the front desk. I was constantly kept advised of the progress of the repairs. We have been going to Gerber for years at the Downers Grove location, and have always found the service and quality to be first-class.
IL - 6200 Berkshire Dr, Crystal Lake - 11/24/17
This shop is by far the most honest collision center. I have had three cars in this shop. Two of the repairs were small scratches from door dings on new cars. Not only did they repair these scratches, they did not charge me for the repairs because they were buffed out while I waited. I was willing to pay hundreds of dollars but these people were very honest and were more worried about customer satisfaction. If you need a collision shop try these guys I guarantee you will not be disappointed or treated unfairly.
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