Illinois Feedback
IL - 901 S Larkin Ave, Joliet - 11/12/17
Just picked up my car on Saturday and brought it in 5 weeks ago for heavy rearend body and exhaust damage was very happy with shop manager who explained to me everything that was replaced and why and also what else was involved in the whole procedure. Extremely impressed with the professionalism and thoroughness. Thank you everything Gerber!!!
IL - 635 N Independence Blvd, Romeoville - 11/10/17
They did a good job ,can recommend to everybody. Thanks for taking care of my car,a job well done!!!
IL - 1001 Remington Rd, Schaumburg - 11/9/17
The staff and service was great! They gave me updates on everything that they did and the quality of the work was excellent! I would definitely recommend this location to family and friends.
IL - 16000 S Lincoln Hwy, Plainfield - 11/9/17
Service was fantastic. I was kept up to date via text everyday and phone calls every 3 days with the status of the repairs. The repairs were also completed 2 days ahead of the scheduled completion date. The only problem I had was having to wait about 2 weeks to even get the vehicle in, I am not reducing the rating for this as we were still able to drive the vehicle.
IL - 6140 W 159th St, Oak Forest - 11/9/17
I stopped at this Gerber location, because of location, close to where I live in Oak Forest. I had put a scratch on my vehicle backing out of the garage. I was sick because my vehicle was just over 2 years old. I was met at the lobby by Don H. manager of Gerber. Told him of my story we went out to look at the damage. Don explained that he could have the vehicle taken to the back puff it and touch it up and that I should wait until winter has passed and if in the Spring I would still like to have it repaired he would do an estimate for me. I agreed and my vehicle was worked on. While waiting which was less then half hour he offered me coffee, soda or water. We talked about the facility and the staff. Everyone there was wonderful made me feel like I was talking with old friends. My car looks better and when I went to pay him he said no ... read more
IL - 3415 Stern Ave, St Charles - 11/9/17
Could not have asked for a better experience!! We dropped our Prius with all its "big, giant raccoon" damage using the overnight drop off. First thing Monday, Jessica called us with the estimate and they began work immediately. Jessica kept us updated every step of the way! Jessica did her best to keep the price reasonable for me and I really appreciate all her efforts! My car came back to me in beautiful condition!!! We will definitely come back here if we ever need body work done again!
IL - 1430 W Northwest Hwy, Arlington Heights - 11/9/17
Dina and Jordan were awesome! They were extremely professional and repaired my vehicle in just 2 days when they thought it might be nearly a week. The repair looks fantastic!
IL - 6140 W 159th St, Oak Forest - 11/7/17
the service is fast and reliable
IL - 3415 Stern Ave, St Charles - 11/7/17
the job was done right and looked great
IL - 1500 McCormick Blvd, Mundelein - 11/7/17
The absolute best crew ever. I have nevr been in an accident ,this team was 100% amzing and super nice,helpful,fast and just outstanding...When completed my truck was sparkling!! Thank you Michel,Tim and all your team
IL - 6140 W 159th St, Oak Forest - 11/5/17
The staff at this location were wonderful and so was the work done!
IL - 1001 Remington Rd, Schaumburg - 11/5/17
I loved the biweekly updates and the text updates. Helped me figure out my timing of when I would get my car back. I was referred here and will definitely refer others here. Great experience with workers and my car looked great when I came to pick it up.
IL - 8250 N Skokie Blvd, Skokie - 11/5/17
The technician was very knowledgeable & explained what would be done to repair my vehicle, & when I saw the end result of the repair it was flawless & made my car look brand new
IL - 10933 S Central Ave, Oak Lawn - 11/4/17
The staff here is always great and repairs were done quickly!
IL - 2424 E New York St, Aurora - 11/4/17
I had my BMW repaired at Gerber Auto in Aurora and was completely satisfied by their service. I would like to comment on the professionalism of their personnel. Joseph S. explained the estimate as well as the time it would take for the repairs. The receptionist Michelle was very courteous and prompt waiting on me to schedule the appointment, as well as explaining the rental car pick up. I would recommend this location if you are in need of repairs. I am very particular about my car and they exceeded my expectations! Thank You.
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