Illinois Feedback
IL - 1493 N State Rte 50, Bourbonnais - 9/19/17
prompt, taking hassle out of claim work. friendly
IL - 1001 Remington Rd, Schaumburg - 9/18/17
vehicle was repaired back to OEM standard and was fully detailed clean
IL - 7902 Forest Hills Rd, Loves Park - 9/18/17
It took longer than was estimated, but Alysia was super and kept me informed about what was going on.
IL - 300 Washington Ave, La Grange - 9/16/17
Was only informed car was ready for pickup 30 min prior to their closing! Barely made it in traffic. Would have appreciated a call sooner. If I had to wait til the next day to pick up the car I would have been charged another day for the rental car!!!!
IL - 901 S Larkin Ave, Joliet - 9/14/17
Starting with girl at the front desk who greets, obtains a rental car from Enterprise and gives you the information sheets to fill out to the estimator and to the crew who repair the damage to the vehicle, the staff at Joliet's location does an outstanding job to make the customer comfortable and confidant that their service is the best and completed in a reasonable time. It definitely is true!
IL - 2360 Ogden Ave, Downers Grove - 9/14/17
David H, Anna and Wendy were knowledgeable and great to work with. It was helpful to get updates on the progress of my vehicle as well. Thank you!
IL - 8018 N University St, Peoria - 9/14/17
I had a great experience with my car repair at Gerber. They were very informative on the progress of my vehicle and I certainly appreciated that. All employees I worked with were very kind and professional. Though being without my car was an inconvenience to me, Gerber made it very easy by knowing when I could expect it back.
IL - 16000 S Lincoln Hwy, Plainfield - 9/13/17
Their customer services is great. Eddie V. was my estimator and did a great job keeping me informed throughout the whole process.
IL - 6140 W 159th St, Oak Forest - 9/13/17
They did a great job on my Jeep Cherokee, when I pick it up it was nice and clean in and out, the body work they did was awesome.
IL - 8250 N Skokie Blvd, Skokie - 9/13/17
The repaired area looks terrific, and thanks for washing the car, inside and out! Gerber has been a pleasure to work with, and they interfaced well with my insurance company. I appreciated the text and voice updates along the way.
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/13/17
This was the best place to have my car repaired from day 1 Jeff was very helpful and my car was done early and came back cleaner then when I dropped it off
IL - 4718 Southwest Hwy, Oak Lawn - 9/13/17
From the front desk to estimate...very professional, very personable, and above all helpful.... THANKS STEVE!!!! Will definitely be back here if needed and will refer this location.
IL - 900 E Ogden Ave, Naperville - 9/12/17
Great communication - love the text updates
IL - 20445 Milwaukee Ave, Buffalo Grove - 9/11/17
Very efficient, friendly, professional.
IL - 8250 N Skokie Blvd, Skokie - 9/11/17
Dear Management Team: I have been a customer of Gerber Collision & Glass for many years, as my family owns a number of cars. Gerber continues to be our number one choice for auto body shops. I recently visited your location at 8250 N. Skokie Blvd, Skokie, IL 60077 for a consultation on any future auto work I may need done. Once again, I had the pleasure of being served by estimator Jamie V. Jamie's ability to serve customers is impressive. Her professional knowledge and expertise on collision repairs, along with her friendly customer-service attitude allowed for an informative and productive meeting. Her dedicated commitment to ensuring customer satisfaction with integrity has left me with no concerns or regrets with your service and encourages my ongoing business with Gerber. Thank you again for your service to customers.
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