Illinois Feedback
IL - 2424 E New York St, Aurora - 1/16/23
Wonderful and caring service , especially from Michelle and Ivan, helping us say goodbye to our beloved car.
IL - 2360 Ogden Ave, Downers Grove - 1/13/23
Excellent work and service!
IL - 16000 S Lincoln Hwy, Plainfield - 1/13/23
Gerber was very professional and very helpful. My car was done earlier than expected and it looks great! Chinda was wonderful to work with. I hope I do not need their service again, but if I do, I would definitely go back to Gerber to get my car fixed.
IL - 2311 N Mannheim Rd, Melrose Park - 1/13/23
Great and prompt service. Lucy and Zack were great in explaining everything concisely. Very patient with my situation and went beyond my expectations.
IL - 2311 N Mannheim Rd, Melrose Park - 1/12/23
The manager "Nicolas" was amazing.He listened to our concerns about not being able to have my vehicle for awhile.It is our only form of transportation.My spouse & I are caregivers to her parents.Who are 91 & 96 yrs old. Nicolas had empathy & said he understood the situation.And would get the car fixed as quick as possible.A man of his word.Got a call a couple of (not weeks)but days later saying that the vehicle was ready to be picked up.We were amazed,relieved,happy and extremely appreciative.The staff was very nice as well.Fantastic job on my vehicle.Gerber Collision/Auto Body.Nicolas,Lucy,Zack.The whole staff.You all are professional & really nice people.You will always get my business.Thank-you all.
IL - 2311 N Mannheim Rd, Melrose Park - 1/12/23
The manager "Nicolas" was amazing.He listened to our concerns about not being able to have my vehicle for awhile.It is our only form of transportation.My spouse & I are caregivers to her parents.Who are 91 & 96 yrs old. Nicolas had empathy & said he understood the situation.And would get the car fixed as quick as possible.A man of his word.Got a call a couple of (not weeks)but days later saying that the vehicle was ready to be picked up.We were amazed,relieved,happy and extremely appreciative.The staff was very nice as well.Fantastic job on my vehicle.Gerber Collision/Auto Body.Nicolas,Lucy,Zack.The whole staff.You all are professional & really nice people.You will always get my business.Thank-you all.
IL - 10933 S Central Ave, Oak Lawn - 1/10/23
Amazing work, and communication.
IL - 20445 Milwaukee Ave, Buffalo Grove - 1/10/23
When I brought in our Subaru Outback to have the left tail light replaced, I was pleasantly surprised by the top-flight service at this shop. My car was serviced promptly, at the time I had scheduled, and the tech explained what he had done. The job was done within the time promised and everybody I interacted with at this shop was professional and on task. Highly recommended!
IL - 21319 Central Ave, Matteson - 1/10/23
Work done before 2 day than estimate Time satisfied for Quality
IL - 13433 Southwest Hwy, Orland Park - 1/10/23
Excellent service, professional from beginning to end!
IL - 2360 Ogden Ave, Downers Grove - 1/10/23
Raymond, and John were both wonderful to work with and I knew my vehicle was in safe hands.
IL - 741 Taylor St, East Peoria - 1/10/23
Excellent customer service. They set up everything for my rental car-I did not need to worry about any of that. Repairs look great!
IL - 13433 Southwest Hwy, Orland Park - 1/5/23
The staff was so nice! They informed me during every step of the process.
IL - 1245 Pearl Ave, Glendale Heights - 1/4/23
This location is the most efficient service provider that I have ever visited! Staff are organized, efficient, and provide up to the minute notifications of the status of my job. Keep your staff happy!
IL - 2360 Ogden Ave, Downers Grove - 1/1/23
Great service by Darryl H. Estimator and Kim, Front Desk. Car was finished in 2 days and looked perfect. They handled calling Enterprise to pick me up and left rental care with Kim and she took care of Enterprise again. I did not meet the people that repaired my car, but let them know I am completely satisfied. Great service and great work, Thank you.
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