Illinois Feedback

IL - 3415 Stern Ave, St Charles - 11/7/22

Quick and informative!

Dave E

IL - 10933 S Central Ave, Oak Lawn - 11/7/22

We struggled for nearly 3 months with other auto shops after being rear-ended. Gerber did a great and quick job.

Joy V

IL - 1880 La Salle Ave, Naperville - 11/5/22

Excellent communication. I was kept updated on progress of my repair on a consistent basis. Staff was very friendly. Work done was done ahead of schedule and work performed exceeded my expectations.

Steve B

IL - 16000 S Lincoln Hwy, Plainfield - 11/3/22

Every single person that I dealt with was excellent.

Les G

IL - 1493 N State Rte 50, Bourbonnais - 11/2/22

Quick-2 Days! Great Result! Will recommend!

Robert K

IL - 6801 Mill Rd, Rockford - 10/31/22

Great reliable repairs and friendly staff only staff would choose Gerber collision and glass on my next visit.

Daniel B

IL - 2360 Ogden Ave, Downers Grove - 10/27/22

Amazing service from the team at 2360 Downers Grove. Michelle, Scott, and the front desk were superb. They navigated a "rock and a hard place" situation (truthfully, an un-winnable situation from a service perspective) in global delays of part production from Hyundai with humility and class. They never lead me on and provided honest timelines, for when I could feasible get my vehicle back. I was never surprised when, of course, a vendor couldn't make good on a promise of delivery of the very specific part that was needed to fix my Palisade. Shout out to the whole crew there, top notch professionals across the board. Thank you all.

Brett B

IL - 2360 Ogden Ave, Downers Grove - 10/27/22

Such a great service team at this 2360 Ogden Ave, Downers Grove Illinois location. The customer services reps Pam and Kim fielding the phone calls and scheduling appointments are caring, informative and efficient. Wendy the Adjuster did a super job of getting my car estimated and then in quickly for repairs. Then she followed up regularly with me on the progress being made. JJ the technician did a superb job on the bodywork. I highly, highly recommend this location for great service and repairs,

Marlene N

IL - 2424 E New York St, Aurora - 10/25/22

I'm extremely Happy with the repairs that was done to my car.

Robert W

IL - 3006 W IL Route 120, McHenry - 10/25/22

Firstly, they thoroughly explained the repair procedure so there would be no surprises in store. Secondly, they communicated very timely pertaining to the work schedule and when the vehicle would be ready for pickup. Thirdly, the work was done to my complete satisfaction, including detailing. All adding up to first rate service and work. Thank you very much!

Wayne

IL - 6200 Berkshire Dr, Crystal Lake - 10/24/22

Jessica estimated what a minor scrape would cost to repair. It was more involved than I expected, so she manually rubbed a compound onto the damaged area. That helped a lot, so I decided not to have the repair done. Jessica did not charge me for her time or material. What great customer service!

David S

IL - 20445 Milwaukee Ave, Buffalo Grove - 10/22/22

Picked my car up today and Gerber did a fantastic job on the body work. In addition the communication was very good and I was always kept informed and updated. Jamie and Martin were great to deal with. Would highly recommend Gerber Thank you-

Ronald S

IL - 20445 Milwaukee Ave, Buffalo Grove - 10/21/22

Great repair. Car looks like the day I bought it.

George E

IL - 5948 N Northwest Hwy, Chicago - 10/19/22

Had a great experience, very professional staff. They updated me every day , which was very helpful. Will definitely recommend everyone I know.

Garcia

IL - 21319 Central Ave, Matteson - 10/17/22

I was referred to Gerber Collison & Glass by my Insurance company . I had heard of their reputation of being dependable and providing excellent customer service. I found them to be friendly, courteous, professional and knowledgeable. Everything was completed in a timely manner. They restored my vehicle to like brand new. I would most definitely use them again and refer them to all. I am so glad I chose them.

Ms. C