Illinois Feedback
IL - 900 E Ogden Ave, Naperville - 10/13/21
I brought my car in for a minor repair and Chay S. helped me. He came right out to look at my car and offered to pull it into the back and try to buff out the marks right then. Within about five minutes he brought my car back and the marks were gone! He didn't charge me anything; I was so grateful for the quick service and kindness. Also, the woman at the front desk was very nice and friendly, both when I made my appointment and when I was there. I really appreciate the service she and Chay provided.
IL - 3006 W IL Route 120, McHenry - 10/13/21
I could not believe that in 2 days I had my car back and looking great!! What an amazing team of workers. I am very impressed.
IL - 13433 Southwest Hwy, Orland Park - 10/12/21
Chris provided timely updates. Service was completed when promised
IL - 900 E Ogden Ave, Naperville - 10/12/21
This site has the absolute best staff that does the most professional and excellent repairs with the most customer friendly staff. That's why we have been repeat customers for years and will continue to be fit years to come.
IL - 1321 W Rt 134, Round Lake - 10/11/21
I have been dealing with Nick for the last couple of months and he has gone far above and beyond with the repair to our son's vehicle and the customer service that he provides. Nick is a genuine asset to your company at a time when there are not a lot of people who put forth the work ethics, follow up and service skills that he has provided us.
IL - 16000 S Lincoln Hwy, Plainfield - 10/11/21
Excellent work and communication! My car was completed before I expected it and the repairs were perfect!
IL - 275 Sundown Rd, South Elgin - 10/10/21
I went in to have some damage to my car door evaluated. As a walk- in, I was surprised that one of the staff was able to look at my car within two minutes. He fixed the problem with the door in less than a minute, and did not charge me anything. I had some problems with a different Gerber location in Elgin during the past year, but this location is top of the line. I highly recommend the service at this particular location.
IL - 20338 N Rand Rd, Palatine - 10/8/21
Prompt, professional service. Reasonable prices. I will use them again.
IL - 2010 Eagle Rd, Normal - 10/8/21
The repairs were made within the scheduled time and the cost was less than the estimate. We are extremely happy with the service at the Normal, IL location.
IL - 2360 Ogden Ave, Downers Grove - 10/7/21
Good staff. I got constant updates, and they helped me navigate the insurance & rental processes. Good work by good people.
IL - 2360 Ogden Ave, Downers Grove - 10/7/21
Gave regular updates and were even able to drop off the vehicle at our place of business.
IL - 900 E Ogden Ave, Naperville - 10/5/21
Chay took care of my problem right away. He was fast and accurate. I recommend Gerber.
IL - 1880 La Salle Ave, Naperville - 10/4/21
Body Repairs were completed rapidly and thoroughly. Lynn, McKinley & Rick were all very helpful! I would not hesitate to recommend their great service!
IL - 2947 Old Rochester Rd, Springfield - 10/1/21
I loved how much they keeped me updated on my car while it was there. And they did a amazing job on my car.
IL - 8250 N Skokie Blvd, Skokie - 10/1/21
We had our 2007 Toyota repaired on 8/31/21. Irene K. was the estimator and primary contact person throughout the repair process during which time she was cordial, professional and communicative. Our insurance company categorized the damage as a "total" but we chose to have Gerber complete the repair anyway. We are totally happy with the results.
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