Illinois Feedback
IL - 6440 N Western Ave, Chicago - 6/10/21
I was scheduled to get an estimate for damage from a minor accident. When I arrived for my appointment I was assisted by Rebecca. She was able to fix the damage immediately. She went out of her way to make sure everything was corrected. Thank you Rebecca for such outstanding service.
IL - 1060 W Huron St, Chicago - 6/10/21
The repair on quarter panel and bumper looks great and Chris Freihaut is pleasant, knowledgeable, responsive, and the antidote to the crude, stupid, and incompetent "customer service" I too often encounter. Plus, Chris has a cool hairdo. (I should add that Chris managed to get the car finished within one week, and the shop was busy). I have no hesitation recommending this shop, especially if you get to deal with Chris (I don't mean to diss any other claims agents there, it's just that I have no experience with them). The other employees I met, from front desk to the body shop itself, were similarly pleasant, competent, and courteous. Dr. Stark
IL - 3415 Stern Ave, St Charles - 6/9/21
Excellent in estimating, courtesy, and workmanship. Our insurance is Allstate, but State Farm was the company of the insured who damaged our car. Gerber arranged with Enterprise car rental for our use of a rental car. Very helpful.
IL - 440 Deerfield Rd, Pontiac - 6/9/21
Hi just want to say they are the best they treat you just like family cant say enough about Jim W. great manager right up front go though all step by step thanks again
IL - 13433 Southwest Hwy, Orland Park - 6/9/21
This collision facility is wonderful. The staff was greeted me with warm and friendly smiles, front desk clerk was extremely nice and helpful she broke down the cost and repairs in terms that I understood, they also contacted me with updated information from start to finish of repairs, they went above and beyond to paint my mirror even though it was not part of the repairs. Gerber on southwest highway deserves to be honored for the excellent service that was provided to me, I highly recommend them to everyone. Thank You Gerber Collison for your warm greeting and friendly smiles. My car now look brand new because of you guys.
IL - 1880 La Salle Ave, Naperville - 6/7/21
I am a repeat customer with Gerber. Just wanted to say the I was assisted last week by McKinley B. He is a great customer care person and in the future if needed I will return to Gerber. I have also recommended Mr. B. and Gerber to my friends. Thank you for being there!
IL - 555 W Meadows Dr, Freeport - 6/7/21
Did and excellent job I was very happy with there service said it be done in 3 days and it was I would recommend this place to everyone great job very happy thankyou
IL - 1245 Pearl Ave, Glendale Heights - 6/6/21
Excellent service and performance. No complaints post repairs. Appreciate a lot.
IL - 3006 W IL Route 120, McHenry - 6/4/21
They completed the repair in a timely fashion. I was given several updates as to the progress. Car looks brand new!
IL - 2321 Lakecrest Dr, Pekin - 6/3/21
From start to finish everyone made me feel welcome knowing I was having a hard time from my accident they made sure I didn't have to have any contact with him. They were fast and very kind.
IL - 1430 W Northwest Hwy, Arlington Heights - 6/1/21
Excellent work and service.
IL - 635 N Independence Blvd, Romeoville - 5/29/21
Great friendly service
IL - 1500 McCormick Blvd, Mundelein - 5/29/21
I had damage to my Hyundai, stopped in fr an estimate, and had it all fixed within a week. The customer service was wonderful. the work beautifully done. I've come here before and if needed will continue to come here for the work needed.
IL - 21319 Central Ave, Matteson - 5/28/21
Eron M. and his team has done several jobs on both of my vehicles. Their professionalism and communication is comparable to none. Thank you for all you do for your customers. Great service!
IL - 1110 W Bloomington Rd, Champaign - 5/28/21
Had a great experience, fast and friendly. Stayed in communication and let me know when they thought there may possibly be delays on parts due to inclement weather. Still finished on time and the product looks great.
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