Illinois Feedback
IL - 2360 Ogden Ave, Downers Grove - 6/12/20
McKinley B. is simply outstanding. He is beyond friendly, open, honest, and great at communication and follow up. He made the entire experience pleasant and without any stress or confusion. Give that man a raise!
IL - 7902 Forest Hills Rd, Loves Park - 6/11/20
I am very happy with the service that I recieved from Gerber Collision. The manager was very helpful in negotiating a flat rate for my estimate since I had to pay out of pocket. All the staff were very friendly and polite. They ended up having to keep my car longer than expected because of a delay in parts, but they accommodated me with a rental that I did not have to pay for. When I picked my car up it looked just like it did when I first bought it! I would definitely recommend them to anyone looking for a decent auto body repair shop. They are the best!
IL - 1904 Lehigh Ave, Glenview - 6/9/20
I could not be more pleased with the repair and with the care and consideration that my car and I were treated with. I just picked up my car today. I think Gerber did an excellent job on the repair. They also: patched the crack in the unrelated front bumper with zip ties, vacuumed the car, washed the car, ALL were extremely pleasant throughout, Chrystal called Enterprise for me when I left the garage opener in the rental, Ben made an extra call out of concern for the clutch (it was turned out to be fine, that's the way is has worked for years) and while I didn't wasn't happy that my car was mildly t-boned by someone not looking, I could not be happier with my experience at Gerber in Glenview.
IL - 2360 Ogden Ave, Downers Grove - 6/6/20
McKinley was terrific. Great follow up. Great and friendly service.
IL - 1060 W Huron St, Chicago - 5/30/20
Everyone was kind, prompt, attentive, and clear in explanations of the work to be done. Great overall experience.
IL - 1321 W Rt 134, Round Lake - 5/28/20
Done a lot quicker than they said.
IL - 2321 Lakecrest Dr, Pekin - 5/13/20
THEY WERE AWSOME ??. EXPLAINED EVERYTHING TO ME, KEPT ME UPDATED BOTH BY PHONE AN TEXT! IT WAS SO NICE KNOWING THAT MY NEW CAR (had it less than 24 hours an hit my first and last deer) WAS GETTING SUCH GREAT SERVICE!!! IF I EVER NEED ANYTHING ELSE I'LL BE BACK!????
IL - 1321 W Rt 134, Round Lake - 4/30/20
They kept me posted every step of the way like promised. They finished the work a lot sooner than I was told.
IL - 8250 N Skokie Blvd, Skokie - 4/30/20
Personnel very nice to work with, always polite and always called us back.
IL - 635 N Independence Blvd, Romeoville - 4/21/20
Smooth process. Very easy, professional, and no issues.
IL - 2360 Ogden Ave, Downers Grove - 4/13/20
Looks perfect
IL - 801 N State, Elgin - 4/5/20
Awesome job of keeping client appraised of progress of repair!
IL - 2360 Ogden Ave, Downers Grove - 4/2/20
Mr. M. was an awesome employee and made sure my car was up to my satifactory.
IL - 1001 Lee St, Des Plaines - 3/17/20
From the time I entered the door I felt as if I was a number one priority. Libby, at the desk handled everything and was quick with answers. Matt was awesome as well. He was on top of things and keep me informed with updates. Another reason why I was totally happy with the service is because they paid for the entire time I had a rental . Blew my mind. I can't thank them enough for making me feel I along with my vehicle , was in good hands . Thank you Gerber in Des Plains !!!!!
IL - 1060 W Huron St, Chicago - 3/15/20
Great and very timely service. The team takes great pride in their work!
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