Illinois Feedback
IL - 1313 N Lake St, Aurora - 10/12/18
My car looks amazing. Great work they do at Gerber. This is the second time they have done body work in my car and it looks amazing.
IL - 901 S Larkin Ave, Joliet - 10/12/18
Exceptional service, car looked great, Tiffany at the front desk, Robert and body shop guys were all great to deal with and I am pleased with the work. Ed also filled my tires for me since they were low which went above and beyond. Thank you all for making this a great experience from estimate to return of the rental car.
IL - 13433 Southwest Hwy, Orland Park - 10/12/18
Fabulous work! I truly appreciated that they washed my car inside and out...they even did the inside windows. The work that was done was excellent. I worked with Taylor and Bill and they were professional and personal--a difficult balance to have with a new customer. Thank you
IL - 1 Gilmore Dr, Bloomington - 10/11/18
Great experience after minor front-fender-bender! Fast follow-up and scheduling after selecting Gerber through my insurance company. Front desk was awesome; she delivered excellent customer service. Loved the notifications with status and updates. Arranged for rental to pick me up at location, which is so convenient. Did have to bring car back in for missed damage but process has been smooth and quick for secondary repair. Would recommend this location to friends and family. Thank you, Gerber!
IL - 8250 N Skokie Blvd, Skokie - 10/11/18
great job
IL - 1321 W Rt 134, Round Lake - 10/11/18
I was well informed on every step of the process. My truck looks great ! Thank you River!!!
IL - 275 Sundown Rd, South Elgin - 10/11/18
The car looks great and was ready on time. People there were pleasant to deal with and seemed to know what they were doing. I also appreciated the updates.
IL - 20445 Milwaukee Ave, Buffalo Grove - 10/11/18
I just spoke to Jacqueline to set up an appointment to get my car fixed, and I was blown away by her profession, kind and helpful advise. She told me I could drop my car off when I will be out of town, leave it with Gerber, and the body work would be done when I don't need my car. She also told me Gerber could drop me off at my home, and, incredibly, drop my car off the day I get back into town and leave it in my driveway or garage. Plus they would do the repairs, keep it safely at Gerber and bring it inside at night, then wash it before they brought it back to me! I have never heard of that type of customer service! Simply amazing! Awesome!
IL - 4718 Southwest Hwy, Oak Lawn - 10/11/18
I stopped in today and David Hopfauf and Robert we're my heroes....They went above and beyond to address and FIX my problem.... EXCELLENT CUSTOMER SERVICE.....Thanks guys!!!!!
IL - 13433 Southwest Hwy, Orland Park - 10/11/18
I had a fabulous interaction with Gerber Collision. They were very friendly, I had only a very short wait, they didn't try and upsell me any extras I didnt need. Will definitely go back with future auto repairs. 5 STAR
IL - 1001 Lee St, Des Plaines - 10/11/18
Libby is an awesome chick! Joe was honest, knowledgeable, and always in contact every step of the way! Great staff and great job! My SUV looks more new than when I bought it off the showroom floor!
IL - 19 S Route 59, Aurora - 10/11/18
I was greeted and welcomed by Jenna, who was extremely professional, friendly, and efficient. I was "blown away" by the customer service and extremely pleased by Jenna and the service techs at Gerber. I will be recommending this Gerber location to family and friends for their auto repair needs.
IL - 6140 W 159th St, Oak Forest - 10/10/18
The customer service was great. They did a great job.
IL - 1060 W Huron St, Chicago - 10/10/18
Aaron C. and Raul R. provided over and beyond exceptional customer service. They exceeded my expectations. My car was repaired ahead of time and to my satisfaction.
IL - 2360 Ogden Ave, Downers Grove - 10/10/18
They took great care of my vehicle, and got it back to me earlier then originally expected. A week after I picked up the vehicle I noticed something on the repair work that I may have caused, and they gladly took the vehicle back, and did a touch up free of charge
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