Indiana Feedback

IN - 490 - 45th St, Munster - 7/16/19

I purchased a 2015 Black on Black in Black BMW 528i, and I LOVE this car! The problem was that the dealer, BMW of Shererville IN, sold the car with a cracked back bumper in two places that was not really visible at the time of purchase, and it was dusk and raining when I took possession of the car. This dealer gave me the runaround for a couple weeks. They did fix the crack -- or they replaced the bumper -- but whatever they did, the bumper was faded, with cloudy spots on the right side. I found they never painted the bumper, which was all I wanted so that it would match the rest of the car, which looks great. In other words, they left me with a great looking car that had an eyesore for a back bumper. They wasted two more weeks of my time, telling me they'd paint it, because "it has to be done by a BMW-certified body shop", only ... to return it improved but still not right. I asked if the bumper had been painted. I was told it had not; just "buffed out really good." I was done with them. I remembered Gerber had done an excellent job with my previous vehicle, a Nissan Altima, after someone in a grocery store parking lot bumped the back left of that car. I took the Altima to Gerber, they checked it out, gave me an estimate, and assured me it would look great. It did! Just like it was never hit! Back to my BMW. Same deal when I brought it in to Gerber in Munster Indiana. They said they could do the job, told me how long it would take, and they finished the work April 30th, about 3 months ago, finishing a day sooner than promised. They were right. The bumper looked great! Perfectly matches the rest of the car. As instructed, I didn't wash the bumper for 30 days, and I won't wax it for another couple weeks, around Aug. 1, as I am to wait 90 days to apply any wax. Before writing a review, I wanted to wait for that amount of time so that I could give a complete and meaningful review. The bumper looks as great as it did when I picked up the car from Gerber in April. I am VERY pleased with the job Gerber did. Any body and glass work I need in the future will be done by Gerber, because not only do they do great work, they have earned my trust, which is crucial for me when doing business with anyone. If you want your body and glass repair work done right, take your car to Gerber Collision and Glass without hesitation. You'll be glad you did! read more

EVANS E

IN - 600 Farabee Dr, Lafayette - 7/13/19

updates were received frequently on the status of my vehicle, staff was friendly and professional, repairs were completely in a very timely manner

donna v

IN - 11175 Allisonville Rd, Fishers - 7/11/19

This shop came highly recommended, and I am absolutely impressed by the service I recieved here. I was looking for a place to help me get my rusted license plate screws out (one was actually stuck in the hole) and Allen M. (the estimator) got me RIGHT in to assess the situation and see if it was something his tech could fix. He thoroughly explained my options and potential ranges for prices, and was very truthful about everything. They were able to squeeze me in the next morning! That never happens to me! Mitch S. (tech) did a fabulous job with the repair, and was able to work his magic with getting the screw out without scratching the paint or stripping the hole! They had the car fixed in less than an hour! I was super impressed by the shop's ability to multi-manage all the vehicles they had in there, and giving me frequent updates along ... the way. Amanda, at the front desk, was very helpful and friendly and made me feel comfortable while I waited. GERBER COLLISION AND GLASS WILL BE MY TOP PREFERENCE FOR CAR REPAIR!!!! I highly recommend this group of people to fix any issue -they are honest and no hidden costs! read more

Barb M

IN - 1460 West St, Valparaiso - 7/11/19

great job by Joe and Team

Steve B

IN - 2010 167th St, Hammond - 6/27/19

Friendly, fast, and gave me updates almost daily. I've already started telling my friends about how great this location was!

Kathleen P

IN - 7901 Taft St, Merrillville - 6/25/19

Excellent, quick repair. Got me in on a timely basis for my personal schedule

Kathy S

IN - 1775 US 31, Greenwood - 6/14/19

Excellent Service and Friendly Staff

Shawn P

IN - 9429 S Indianapolis Blvd, Highland - 6/12/19

Quick repair and great customer service. Alexander G. was very helpful and kind to us and we are very satisfied with his repairs.

Lloyd B

IN - 490 - 45th St, Munster - 6/7/19

Repairs were completed quickly, professionally and my vehicle looks like new!

Diane M

IN - 9429 S Indianapolis Blvd, Highland - 5/27/19

My car rear bumper repair with protection bar install made me very satisfied with extra care to my (baby)! Who would have thought that can help if I had that install all ready with my car!??

Savannah H

IN - 1100 E Main St, Brownsburg - 5/6/19

I have a wheelchair accessible van, and can not get a rental. The staff understood the urgency, and got my van repaired more quickly than anticipated. I'm grateful. Their kindness, respect and communication made my accident less traumatic. Thank You

Michelle S

IN - 17549 Gunther Blvd, Westfield - 5/3/19

Outstanding customer service!

DAVID H

IN - 9905 W 109th Ave, Cedar Lake - 4/27/19

I hate that I had to go get work done on my car but the folks in Cedar Lake do it right. Constant updates on progress. Quick work. Great team. Can't say enough good stuff. Hope I never have to see you again but if I do I know the experience will be very positive.

Samuel B

IN - 3431 Fairfield Ct, Lafayette - 4/17/19

They Was Fast Very Nice Did A Great Job. The People There Are Outstanding And Honest

Lois T

IN - 9429 S Indianapolis Blvd, Highland - 4/15/19

Awesome customer service and speedy beautiful repairs! I'm so happy with the service provided for my car accident.

Laura S