Indiana Feedback

IN - 9429 S Indianapolis Blvd, Highland - 11/22/19

Staff was extremely polite and professional. Walked me through all the steps. Got my car back earlier than thought.

Karen G

IN - 8600 Ruffian Ln, Newburgh - 11/20/19

VERY PROFESSIONAL, COURTEOUS, AND ACCOMODATING

ROGER B

IN - 704 N Wabash Ave, Evansville - 11/7/19

We brought our truck in to get the door handle repair (broke off from use). We were able to get the best price around at Gerber and worked into their schedule easily! Thanks!

Renae B

IN - 3431 Fairfield Ct, Lafayette - 11/5/19

The repairs on my car look great, Mike kept me up to date with pictures on the repair process and the car was finished before the expected date.

Caleb M

IN - 704 N Wabash Ave, Evansville - 10/18/19

Estimator kept me informed daily of progress on repairs to my vehicle, Vehicle looked GREAT upon completion. Excellent job.

Robert S

IN - 424 Merkler St, Ft Wayne - 9/28/19

My car LOOKS brand new. This was my first experience needing work done on my car and I am on the opposite side of my family. They made is so easy and stress-free. I couldn't be more thankful.

Stephanie C

IN - 244 Melton Rd, Chesterton - 9/17/19

The customer service was exceptional. I was well informed on the status of my repairs to my vehicle.

Jamie G

IN - 7901 Taft St, Merrillville - 8/22/19

Honest and good work done. Mark was excellent in guiding me through the process.

Kurt D

IN - 911 Boyd Blvd, La Porte - 8/21/19

Car came back clean and as good as new. Friendly staff!

Ann K

IN - 9905 W 109th Ave, Cedar Lake - 8/11/19

Great work and service

Cheryl L

IN - 11175 Allisonville Rd, Fishers - 8/7/19

Allan was amazing

Nick C

IN - 911 Boyd Blvd, La Porte - 7/27/19

Great work and fast service.

Carl P

IN - 490 - 45th St, Munster - 7/16/19

I purchased a 2015 Black on Black in Black BMW 528i, and I LOVE this car! The problem was that the dealer, BMW of Shererville IN, sold the car with a cracked back bumper in two places that was not really visible at the time of purchase, and it was dusk and raining when I took possession of the car. This dealer gave me the runaround for a couple weeks. They did fix the crack -- or they replaced the bumper -- but whatever they did, the bumper was faded, with cloudy spots on the right side. I found they never painted the bumper, which was all I wanted so that it would match the rest of the car, which looks great. In other words, they left me with a great looking car that had an eyesore for a back bumper. They wasted two more weeks of my time, telling me they'd paint it, because "it has to be done by a BMW-certified body shop", only ... to return it improved but still not right. I asked if the bumper had been painted. I was told it had not; just "buffed out really good." I was done with them. I remembered Gerber had done an excellent job with my previous vehicle, a Nissan Altima, after someone in a grocery store parking lot bumped the back left of that car. I took the Altima to Gerber, they checked it out, gave me an estimate, and assured me it would look great. It did! Just like it was never hit! Back to my BMW. Same deal when I brought it in to Gerber in Munster Indiana. They said they could do the job, told me how long it would take, and they finished the work April 30th, about 3 months ago, finishing a day sooner than promised. They were right. The bumper looked great! Perfectly matches the rest of the car. As instructed, I didn't wash the bumper for 30 days, and I won't wax it for another couple weeks, around Aug. 1, as I am to wait 90 days to apply any wax. Before writing a review, I wanted to wait for that amount of time so that I could give a complete and meaningful review. The bumper looks as great as it did when I picked up the car from Gerber in April. I am VERY pleased with the job Gerber did. Any body and glass work I need in the future will be done by Gerber, because not only do they do great work, they have earned my trust, which is crucial for me when doing business with anyone. If you want your body and glass repair work done right, take your car to Gerber Collision and Glass without hesitation. You'll be glad you did! read more

EVANS E

IN - 600 Farabee Dr, Lafayette - 7/13/19

updates were received frequently on the status of my vehicle, staff was friendly and professional, repairs were completely in a very timely manner

donna v

IN - 11175 Allisonville Rd, Fishers - 7/11/19

This shop came highly recommended, and I am absolutely impressed by the service I recieved here. I was looking for a place to help me get my rusted license plate screws out (one was actually stuck in the hole) and Allen M. (the estimator) got me RIGHT in to assess the situation and see if it was something his tech could fix. He thoroughly explained my options and potential ranges for prices, and was very truthful about everything. They were able to squeeze me in the next morning! That never happens to me! Mitch S. (tech) did a fabulous job with the repair, and was able to work his magic with getting the screw out without scratching the paint or stripping the hole! They had the car fixed in less than an hour! I was super impressed by the shop's ability to multi-manage all the vehicles they had in there, and giving me frequent updates along ... the way. Amanda, at the front desk, was very helpful and friendly and made me feel comfortable while I waited. GERBER COLLISION AND GLASS WILL BE MY TOP PREFERENCE FOR CAR REPAIR!!!! I highly recommend this group of people to fix any issue -they are honest and no hidden costs! read more

Barb M