Kennesaw, GA - 2395 Cobb Parkway

GA - 2395 Cobb Parkway, Kennesaw - 4/9/12

Excellent service. Kept up to date by phone calls. Everything went very smoothly and was very much appreciated. You have very good staff.

jane s

GA - 2395 Cobb Parkway, Kennesaw - 4/9/12

I have been to Gerber Collision now three times. It is not something I am happy to admit, but they have made my visits with them more than comforting. They go above and beyond to answer all of my question without hesitation. If something is out of place or not to my standard, they fix it without questioning! I rarely get online to write reviews but i feel like they deserve some spotlight on their excellent customer service. Dana Breton has helped me all three times and never seems to amaze me. She is a star employee and I am glad she has been there for me all three times. Whenever I have a friend or family that needs a repair I don't hold back on telling them about Gerber Collision in Kennesaw, Ga. Best experiences you'll ever have.

Natalie S

GA - 2395 Cobb Parkway, Kennesaw - 4/6/12

This is my second car to be worked on at the Kennesaw location. I am very pleased with the outcome and with the customer service aspect. Dana did a great job of keeping me informed. They also made it easy for me to obtain a rental car via Enterprise. I would certainly recommend Gerber to anyone needing work

Bob S

GA - 2395 Cobb Parkway, Kennesaw - 4/4/12

I am very pleased with the service and professalism .I was keep in formed and up dated every stepDana was my contact point she was very kind and helpfuk my truck look good .

marvin r

GA - 2395 Cobb Parkway, Kennesaw - 3/31/12

I have only had one car accident in my lifespan of driving. I have never had any experience as amazing as the experience I have received at this facility. Dana went out of her way when she found out that I was having to take a bus for three hours since my car was in the shop. She went to her boss and helped me get a temp car. This kind of service speaks loudly with customer service. I am a nurse and deal with people all the time. I am always teaching new nurses about the importance of customer service. Its was great to see this level of customer service within the car repair. I have already told several people about the great service I have received at Gerber Collision and I will continue to tell anyone looking for trustworthy, and amazing service. I believe in word of mouth is worth its weight in gold. Dana did not have to go out of her ... way to help a person in need but she did and I cant thank her enough. I am now going online to go to any site to give reviews of this wonderful facility. I will never forget what they did for me. I do hope and pray I will not ever be in any car accident ever again but If anyone I know is ever in a car accident I will be there with a flag yelling go to Gerber Collision. One last word of thanks to Dana. I have never met her in person but I look forward to telling her thank you in person. If she is not a boss she should be. read more

elizabeth k

GA - 2395 Cobb Parkway, Kennesaw - 3/18/12

I was Just moving here and this accident accrued.......Gerber pretty much setup everything I needed from the rental and much more. The office staff was very PROFESSIONAL!!! and friendly nice clean waiting area, Car was done on time and correct........Would I use them again or tell anyone about them .YES I WOULD:))

N M

GA - 2395 Cobb Parkway, Kennesaw - 3/2/12

I just picked up my Lexus and I couldn't be happier! The car looks absolutely wonderful and it was ready when promised. If I need repairs in the future I will be sure to visit Gerber and ask specifically for Dana. She was extraordinary helpful and knowledgeable. All around it was a great experience.

Linda P

GA - 2395 Cobb Parkway, Kennesaw - 3/1/12

Called and spoke with Dana.Frachiseur. She said she could have my truck ready by the end of the following week. To my surprise it was ready for pick up Wed Afternoon. The truck looks great And I am very happy with the service at this location. I will be sure to recommend your company when ever I can. Thanks

Mark D

GA - 2395 Cobb Parkway, Kennesaw - 2/27/12

Ms. Dana Frachiseur, Estimator, was fer professional and friendly. She welcomed me to the office, as we walked around the truck she reviewed the damage to my truck . Arranged a rental cat for my usage during the repair time. I am very pleased with the repaired and would highly recommend Gerber Collisions repair to all my friends. The overall service was above what was required. Thank you Ms. Dana and team Curtis E. Sims Sr.

Curtis S

GA - 2395 Cobb Parkway, Kennesaw - 2/25/12

Dana Frachiseur was awesome. She updated me each day and they fixed my car earlier then they originally said. I was very plPleased and would highly recommend them for car repair.

Hayes H

GA - 2395 Cobb Parkway, Kennesaw - 2/4/12

Very nice job. Very courteous. Great staff. Our Camry looks like new. Thank you.

Theresa M

GA - 2395 Cobb Parkway, Kennesaw - 1/24/12

This was my first experience with Gerber Collision, and it was a GREAT one. They had my car fixed in the exact amount of time they said it would be done. All repairs were done to my satisfaction. Everyone is kind and courteous, and empathetic to the customers situation, and need for their vehicles. In the event that I need collision and/or glass repair, Gerber Collision will definitely be my first, and possibly, ONLY choice.

Leslie S

GA - 2395 Cobb Parkway, Kennesaw - 1/24/12

This was my first experience with Gerber Collision, and it was a GREAT one. They had my car fixed in the exact amount of time they said it would be done. All repairs were done to my satisfaction. Everyone is kind and courteous, and empathetic to the customers situation, and need for their vehicles. In the event that I need collision and/or glass repair, Gerber Collision will definitely be my first, and possibly, ONLY choice.

Leslie S

GA - 2395 Cobb Parkway, Kennesaw - 1/19/12

i had wounderful service. They keep in contact with me and let me know everything they were doing with my car from the repairs to the amount. Even when my car had to go back to the paint shop they called me right away to let me know. Dana was very nice and took care of everything. I was very happy with Gerber and will always come back here if I ever need to get my car fixed! Thank You!!

Megan R

GA - 2395 Cobb Parkway, Kennesaw - 1/9/12

First let me say that I am very much attached to my car, an Infinity G35, and have maintained it in pristine condition. So to have it hit by a truck while it was parked on a dead end street with no other vehicles near was devastating to me. It had to be towed to Gerber Collision and I was sure that it would never be the same. Fortunately for me, my contact person was Dana Frachiseur. She was immediately kind, sympathetic, competent and knowledgeable in a way that was very reassuring to me. She was always pleasant (you could hear the smile in her voice) and kept me updated on a daily basis of what was being done and took the time to answer all of my questions. In fact, after I told Dana that my car’s name was Mia she always referred to her by name when she gave me the updates. Yes, I know that it seems ridiculous but it is the little ... things that mean the most and it is a sign of being aware of your customer’s needs, that is to say good customer service. I feel that Gerber Collision is lucky to have Dana and so was I. There is a happy ending to this story, as Mia is as good as new……just as Dana said she would be! read more

Dianne H