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Kent, WA - 821 Central Ave S
WA - 821 Central Ave S, Kent - 11/15/24
Everyone in the office was great. Had great customer service also Tonya was amazing.
WA - 821 Central Ave S, Kent - 8/9/24
Every one is so nice and keeps us updated as they go along on the repairs
WA - 821 Central Ave S, Kent - 4/17/24
awesome team from the front to the back, kept me updated and when the job was done, my truck looked good, even game me the part number so I could purchase the matching head lamp.
WA - 821 Central Ave S, Kent - 3/21/24
Fast, easy, quick start to our repair. Handled the insurance paperwork and needs with ease. Connected us with rental for pick up and return. Kept in touch with us via email and text messages on progress and expected dates at least twice weekly. Completed earlier than expected. Overall, a great experience! Thanks Gerber!
WA - 821 Central Ave S, Kent - 9/9/21
First off let me start by saying Angel is the man. I brought in my 2015 Mercedes C300 with front end damage. Car was returned way before my expectations, he even touched up anther area on my car without any problem,! Hope I don't have to return under this circumstance but I will highly recommend this Company and Angel.
WA - 821 Central Ave S, Kent - 4/8/21
The team at Gerber Collision in Kent, WA is awesome. Andy and team made the process easy. Strong at communication and excellent work on collision repair. Appreciate the daily text messages to know where we were at in the process from start to finish. Thank you Gerber Collision - job well done!
WA - 821 Central Ave S, Kent - 9/11/18
As I drove home from a late-night trip to Ikea last month, the driver behind me struck my car and it was totaled. My car was towed to Gerber ... with all the Ikea furniture still in the trunk! Because I had to leave town the next day, I couldn't retrieve my belongings from Gerber before the car was removed. I called and explained the situation to Tanya and she was extremely helpful. She took all the furniture out of the car, neatly boxed everything up, and labeled the boxes with my name. It was all there waiting for me when I arrived back in town. Thank you Tanya for saving me a lot of trouble!
WA - 821 Central Ave S, Kent - 6/26/17
Great service! Really appreciated the voicemail updates too!
WA - 821 Central Ave S, Kent - 1/7/17
Car was done on time, everything went smoothly. Good communication with us through the whole process
WA - 821 Central Ave S, Kent - 12/5/16
very nice service and fast
WA - 821 Central Ave S, Kent - 11/26/16
A fair bid, excellent service (provided transportation to/from home), and the repair looks perfect. I was up against a deadline to get my car back and Gerber Collision in Kent met that deadline with two days to spare. Yay! Thank you!
WA - 821 Central Ave S, Kent - 11/16/16
I am 71 and this was my first experience with any kind of accident. When I came to you your professionalism in handling my concerns put me at ease. You had everything arranged with the work you would be doing, having a rental car, and keeping me on updated on the process. Thank you for making a rough experience easier to cope with.
WA - 821 Central Ave S, Kent - 1/7/16
All the employees were extremely helpful. They made great recommendations. The service was preformed in a timely manner. They did a great job working with the insurance company and taking care of a lot of issues for us. We had a great experience.
WA - 821 Central Ave S, Kent - 12/31/15
I was hit in a grocery store parking lot and found the Kent location as closest to my home. Riley, General Manager at this location took exceptional care of my repair from beginning to end and the entire staff showed great professionalism and customer service throughout the entire process. I would highly recommend this office and location to anyone I know because of their customer service.
WA - 821 Central Ave S, Kent - 10/20/15
They were fast, courteous and professional. I would visit again.
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