Lacey, WA - 1124 Carpenter Rd SE

WA - 1124 Carpenter Rd SE, Lacey - 10/12/12

Great Service. Really appreciated the extra help with looking at the car and letting us know about the other repairs that it needs. Would definately reccomend!

Janet W

WA - 1124 Carpenter Rd SE, Lacey - 10/12/12

I am very pleased with the customer service I have recived from greber collision and all of the staff I have spoken with while my vehical was being repaired.

amanda l

WA - 1124 Carpenter Rd SE, Lacey - 10/12/12

"Our truck was in a hit and run accident about a week and a half ago. I called USAA to figure out the details and get reffered to a collision center. They reccomended Gerber Collision here in Lacey. When I brought the truck in, I was pretty upset. They put me at ease and told me it would be an eight "working day" turnaround. They helped me get into a rental car, and five days later, our truck was done! They brought the truck around, and I couldn't even tell that it had been hit (the damage was extensive). The paint job is fresh and blends perfectly with the rest of the body. I would reccomend Gerber to our family and friends. The staff went above and beyond to get our truck back on the road, and were able to provide a vehicle in the meantime. I couldn't be more grateful!"

sarah b

WA - 1124 Carpenter Rd SE, Lacey - 10/12/12

Customer service was great. Considering the circumstances, Gerber Collision was able to do everything in their power to ensure all of our needs were met. Andrew, Riley, and Gary are the epitome of customer service. Thanks for all of your assistance.

Regan R

WA - 1124 Carpenter Rd SE, Lacey - 10/12/12

Great Service!! Repair was spot on! Fast service. These guys even did an extra touch up that made the repair perfect! Call them you will be pleased.

peggy b

WA - 1124 Carpenter Rd SE, Lacey - 10/11/12

i was verey happy with I'm time here they where verey helpfull and so nice

shayna c

WA - 1124 Carpenter Rd SE, Lacey - 10/11/12

The repair work and customer service is fabulous!

Ronald K

WA - 1124 Carpenter Rd SE, Lacey - 10/11/12

great service thought my vehicle had to be totaled but made it look brand new. they were very nice and flexible do to my crazy military hours thank you guys so much.

david v

WA - 1124 Carpenter Rd SE, Lacey - 10/11/12

1. In my busy schedule, it was very convenient to have received the phone call to plan for my vehicle assessment and turn in for repairs. 2. Personnel were very professional and polite, and accommodating to my questions and needs. 3. Good time management and convenience with Enterprise Car Rental readily available at the site for rental needs. 4. Mrs. Riley Morgan was vigilant in keeping me well informed with the repair progress and explaining the processes required for the job well done. 5. From my immediate and brief visual assessment of the vehicle repairs, it appears an excellent job has been done. 6. Work was completed at a very timely manner, having received the finished product sooner than previously expected even awaiting parts. 7. Overall satisfaction, scale from 0-10....I have chosen (10) Thank you. SFC Salero US Army

edmundo s

WA - 1124 Carpenter Rd SE, Lacey - 10/10/12

Service was excelent and I would recomend this company to anyone requireing vehicle repair services.

Willis T

WA - 1124 Carpenter Rd SE, Lacey - 10/10/12

Although being in an accident is not fun, the people here at Gerber's treated us royallly. They were kind, compassionate and even helped us get a rental car. I would highly recommend you call Gerbers anytime you are in need of collision work.

dannette s

WA - 1124 Carpenter Rd SE, Lacey - 10/10/12

Highly recommend using Gerber for auto repair. The vehicle was good as new and the customer service was excellent. The turnaround for the repair was also fast.

florentina s

WA - 1124 Carpenter Rd SE, Lacey - 10/10/12

Thank you for your professional customer service my car looks great

heather s

WA - 1124 Carpenter Rd SE, Lacey - 10/10/12

Great service on both the vehicle and with customers. the turn around was quick and the staff were extremely nice, iinformative and helpful. I have used Gerber 3 times now and very happy each time.

joseph b

WA - 1124 Carpenter Rd SE, Lacey - 10/9/12

The bug (beetle) looks beautiful! Thanks so much!

lezlie m