Lacey, WA - 1124 Carpenter Rd SE

WA - 1124 Carpenter Rd SE, Lacey - 9/18/12

Repairs look great. Timely repair. No complaints. However, Riley's customer service was exceptional. She provided daily updates, was friendly, always patient as I asked questions - and sometimes re-asked the questions. Always asked if all my questions were resolved before saying good-bye. I am extremely sensitive to quality customer service. I do not return to business with even mediocre customer service. i would come back here just to have someone of Riley's competency and quality customer service handle my concerns. Thanks. B-

Brian R

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

Excellent paint match and body panels align very well.

william c

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

Gerber exceeded my expectations both in customer service and repairs

edward d

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

I have never had better service anywhere!

patricia m

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

I was kept updated on my repairs and the work looks like new. I was treated very well during the whole process. Very happy!

james p

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

Nice folks, great service and my car looks beautiful.and much faster than expected..Thank You!

martha m

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

Repair work is always great and the staff is always pleasant and helpful

barry b

WA - 1124 Carpenter Rd SE, Lacey - 9/17/12

The professionals at Gerber Auto collision rank at the top of my list when it somes to both customer service and automotive expertise. Gerber does a stand up job of keeping their customers informed about service repairs and other options so that consumers can make informed decisions about their vehicles. They went out of their way to treat me like a valued customer even though my vehicle was beyond repair. I highly recommend Gerber to anyone who values customers service along with professional automotive collsion repair.

prince j

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

All the people are very friendly and helpful. The car looks great.

norma c

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

Our experience was extremely positive. they kept us well informed of all actions

david s

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

We love Gerber! Car looks brand new again. Great work!

carrie b

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

Outstanding job! I am very satisified with the quality of work that was done. I will recommend this repair shop to all my friends and family.

tyrone t

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

Great response time and great staff. My car is beautiful.

Mark B

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

Everything went very smoothly with Gerber, I was impressed with how they handled every aspect of the transaction. Thanks for a great job!

katrin j

WA - 1124 Carpenter Rd SE, Lacey - 9/14/12

Gerber did a GREAT job repairing my Toyota Sienna after I was in an accident. You truly cannot tell that the car was ever hit. The paint match is perfect! And, the people were wonderful to work with... kept me informed every step of the way.

tracy b