Laurel, MD - 9943 Washington Blvd

MD - 9943 Washington Blvd, Laurel - 3/2/12

'Best survice EVER!!!!'

JENNIFER

MD - 9943 Washington Blvd, Laurel - 2/28/12

'PROMPT FRIENDLY AND COURTEOUS.'

CDR

MD - 9943 Washington Blvd, Laurel - 2/27/12

'excellent service all around...would reccomend to anyone!'

KENNETH

MD - 9943 Washington Blvd, Laurel - 9/21/11

'This was my second time using this facility. Very impressed with periodic updates. Even if I was not availabe a message was left. To my surprise my repair was completed sooner than promised which made my experience even more amazing. Liz Rose and the team were excellent. I will definately refer to others.'

Moses B

MD - 9943 Washington Blvd, Laurel - 9/16/11

'Friendly staff. Work was performed in the timeframe originally stated.'

Stacee J

MD - 9943 Washington Blvd, Laurel - 9/2/11

'Service and repair was outstanding! The staff was professional and very friendly especially Josh Jovel and Liz. The daily updates were very much appreciated and the car was ready on time. This is my second experience with True2Form - both experiences were outstanding! Thanks! Rori Bergere (wife of CPT Self)'

Marvin S

MD - 9943 Washington Blvd, Laurel - 8/16/11

'Could not find my vehicle when I called. Was told that I would get a call back in 5 minutes but did not hear back for over an hour. However the work was excellent. My car was very shiny and clean when I picked it up.'

Sasha R

MD - 9943 Washington Blvd, Laurel - 8/13/11

It was unfortunate that someone hit my car but I was thankful that Mr. Michael Davillier a member of my church recommended that I take the car to True2Form. I received excellent service and Mr. Dennis Messer provided outstanding customer service and went above the call of duty to make sure I was completely satisfied. Mr. Messer should be commended in a time when so many people in business no longer demonstrate good customer service skills. Thank you for the opportunity to comment on your company.'

Esther P

MD - 9943 Washington Blvd, Laurel - 8/10/11

'Very professional and wonderful service from start to finish. The shop went out of their way to be courteous informative and responsive. I couldn't be happier with the repair work. Special thanks and kudos to Rose and Liz. They are wonderful and deserve recognition for their great customer service!'

Sarah E

MD - 9943 Washington Blvd, Laurel - 8/8/11

'I would like to say thanks to all of the hard and dedicated members of true2 form repair shop.. I trust and value their work. I had my vehicle serviced there several times and was satisfied with the finished results everytime. I would recommand anyone to try them out. I promise you will be happy. Thanks especially to both Dennis and Liz who was wonderful throughout this process. Liz I loved the way she kept me updated and informed about my car and Dennis who didn't stop until everything was at 100% satisfactory the way he expected it to be.'

Melanie J

MD - 9943 Washington Blvd, Laurel - 8/5/11

"The service I received from True2Form in Laurel, and especially from you, is truly one of the best experiences I've had with any store/organization. From the moment I first spoke to the scheduler to make my first appointment to the moment that my work was complete, I was received with great customer service, courtesy, willingness to help, very nice personnel who all greeted me with a smile (even the techs who didn't work with me), and very knowledgeable folks willing to answer all my questions. You especially were awesome! Superb customer service skills, excellent personal communication, showing confidence in how you present yourself and your company yet always providing a friendly smile that allowed me to feel very comfortable, and a knowledge base that obviously made you the "go to" guy in your shop -- you had it all! ... And what really impressed me was that you treated me like I was your only customer and my time is very valuable. I noticed that when I was waiting for the new part to be installed onto my Honda, and you kept checking to see how I was doing and finding out how much longer I would have to wait. I was very impressed. I'm sure you love your job, but I wouldn't be surprised if you were snatched for another higher-level job with more responsibility that takes advantage of your leadership skills. Your managment better do what they can to hold on to you! Thanks again for the great service at True2Form. I will definitely be coming back to you folks in the future and will recommend your store to all my friends/family." read more

Addison L

MD - 9943 Washington Blvd, Laurel - 8/3/11

'Liz was great friendly and professional Van was dolne earlier than expected. Thanks so much.'

William W

MD - 9943 Washington Blvd, Laurel - 7/16/11

Great!!! customer service. GREAT!! workmanship. Very Quick. Friendly. Employees know their stuff. If I ever have another accident (keeping my fingers cross) I will make sure that I come back to your establishment.

Nancy F

MD - 9943 Washington Blvd, Laurel - 7/8/11

Igive true to form a A plus in service and communication'

Albertini S

MD - 9943 Washington Blvd, Laurel - 6/2/11

Excellent service from beginning to end. Professional courteous timely. Thank you!'

Gayle B