Longmont, CO - 205 3rd Ave

CO - 205 3rd Ave, Longmont - 1/26/13

I was pleased with the service. I was notified of how my vehicle was proceeding every other day. It also was returned 2 days earlier than thought.

james l

CO - 205 3rd Ave, Longmont - 12/17/12

Johnny did a great job on my window. He was very personable and professional. I would definitely recommend your service to my friends based on my excellent experience with Johnny. Work order number W138208778 Thank you

Kerri R

CO - 205 3rd Ave, Longmont - 12/17/12

I have to tell you that I was BLOWN AWAY with the customer service extended to me by Erica & James. They were both truly amazing and focused on my needs. I never expected to receive WOW customer service when I walked in but Gerber now has a customer for life thanks to these two exceptional employees.

Joe M

CO - 205 3rd Ave, Longmont - 12/13/12

Wow, not only was my lexus SUV repaired perfectly but the carpets were all shampooed as well!! I feel like royalty! I am tremendously impressed with Pearl Auto Body. Everyone there is a pro, the work you did on my truck was outstanding! And the whole process was a pleasure. Many thanks to everybody at PAB.

Jeff R

CO - 205 3rd Ave, Longmont - 11/9/12

my name is Dave K. and this week (10/8) your crew finished working on my mustang. I want to make DAMN SURE that you are fully aware of the tremendous and satisfying job that these people performed on that collision fix. From Kim finding me a door, to James writing it up, to Nikki keeping me up to date...You can absolutely rest assured that your body shop is in VERY GOOD HANDS. Then Ed handed me the keys after pointing out every possible point of issue with me. Because i asked him to; he re-painted a small area on the air scoop (not because it wasnt done right) and then he matched the color of the door precisely. I have been an artist for 35 years and i am an expert with paint. i can tell the difference in a couple shades...the color is absolutely spot on. It is very important to me that you know what an outstanding job these people do for ... your customers and then you make sure that they know that you know. You've got my business and anyone else that will listen to me. Congrats to you for having an easier job than what it otherwise could be. read more

Dave K

CO - 205 3rd Ave, Longmont - 11/6/12

Hi to all at Pearl Auto Body! Thank you for all of your kindness and "super" great work in restoring my "hurt" car back to me in great shape! You were all the greatest. Rating #10!

Barb S

CO - 205 3rd Ave, Longmont - 11/5/12

Your shop did some work on my A4 this summer. I was really impressed with the work. I'm in the market for a clear bra on a new vehicle that I'll be purchasing in a few weeks, and was wondering if you could tell me who did the clear bra that was installed on my car.

Keith

CO - 205 3rd Ave, Longmont - 11/5/12

I just wanted to write and say THANK YOU for the wonderful service and customer support I received recently when I brought my car in to Pearl Autobody to have some major body work done. I was involved in an automobile accident that resulted in considerable damage to my vehicle. Although nobody was hurt, the accident shook me up quite a it. Then, even though the other party was at fault, her insurance company did not treat me very well. Fortunately, my experience with Pearl Autobody was amazing! It more than made up for the poor treatment I received from the other party's insurance company. Not only did you guys do an amazing job with the body work (you would never know there had been any damage), but everybody there was so pleasant to work with. My car was in the shop for 15 days, but Nicki (spelling?) called me every day or two to keep ... me informed of the progress that was being made on the vehicle. That was very helpful and reassuring! If my husband or I ever need body work done on our vehicles, we will definitely use Pearl Autobody! We will also recommend you to all of our friends and colleagues (which is why I took several business cards with me when I picked up my car)! Thank you again for being a bright spot in an otherwise unpleasant situation! read more

Tracy H

CO - 205 3rd Ave, Longmont - 11/5/12

Hello James, My husband and I want to thank you and your employees at your auto body shop for the exceptional customer service that you provided to us on Friday!!!! You went over and beyond our expectations!!! Your auto body shop was there when the other body shops could not come through for us. We gave you such a short time frame to work on our car, yet you picked up and delivered our car in excellent conditions and on time. You definitely know what a customer needs and worked beyond your schedules to get our car back to us on time. We will definitely continue to use and recommend your shop to all who we know who needs work on their vehicles. No other body shop comes close to what you have provided to us. Thanks Pearl Auto Body!!!!!!

Jessica B

CO - 205 3rd Ave, Longmont - 10/30/12

This service was actually performed at the Longmont Pearl Auto Body location (not included in the drop down menu). The team at Pearl was great. From keeping me up to date about my repair to negotiating with my insurance company and providing me with services at no extra cost even when my insurance company wouldn't cover some of the repairs, the process was seamless and the team went above and beyond in making sure my car was fixed in the proper way after a hit-and-run while my car was parked. Thanks for everything!

Alexander N

CO - 205 3rd Ave, Longmont - 10/26/12

Good Morning, I just wanted to let you know you absolutely WOW'd me on my car repairs that you recently did for me. You and your staff go above and beyond to bring it back to pre-accident condition. I think it is shinier than when I bought it:). Thank you again for everything!!! Have a great Friday and Weekend.!

Cherlynn W

CO - 205 3rd Ave, Longmont - 10/20/12

Just wanted to let you know the service I received and the repairs made to my Honda CRV were excellent. The front fender looks as if it was never damaged and the paint blends in perfectly with the rest of the body. In addition, I am ever so thankful for you fixing the back tailgate. I was told it would take five days to complete the repairs and my car was done on time. I appreciate the call mid-week letting me know the status of my vehicle and then again on the morning of the last day to let me know when my car would be ready. Everyone I dealt with was friendly and courteous. Everything was explained to me in advanced and there were no surprises during or afterwards. Well, there was one pleasant surprise; my car was cleaned inside and out! In these days when good service is a ‘thing of the past’, the high level of professionalism and ... customer service provided by you and your team is refreshing. I will be sure to recommend your company to my friends and neighbors. read more

Jacquie M

CO - 205 3rd Ave, Longmont - 10/18/12

Just wanted to say thanks for an excellent job by everyone that fixed my wife's Honda Civic and the buffing out of the scratches on our Honda Odessy. Thanks so much to Ed and the whole crew. Will also mention to State Farm how much we appreciated everything. Thanks again.

Bob & Shirley D

CO - 205 3rd Ave, Longmont - 10/17/12

Hi Ed, I just wanted to say thanks again for everything. I really appreciate the prompt and thorough customer service that I received from you and Nikki. I know that getting the bumper warrantied was a lot to ask, but I feel that you and your team went above and beyond to deliver great results. I also appreciate your patience with me being so particular and asking so many questions. I ended up installing the step pad last night and I think the bumper looks perfect. The bumper is secure and looks really great. I am very happy with the end result! I will definitely bring my business to you in the future and certainly recommend Pearl Auto Body to others as well. Once I get the bumper grilles and lower bumper cover installed, I will snap a few pictures and send them your way. Thanks again and please pass on my gratitude to Nikki as well. You ... and her were a pleasure to work with. read more

Jon D