Madeira, OH - 8003 Euclid Ave
OH - 8003 Euclid Ave, Madeira - 6/28/23
Excellent service. Jessica called us to keep us up to date in our repair. I never had to wonder what was happening with my car. Very professional.
OH - 8003 Euclid Ave, Madeira - 3/27/23
Very organized; great customer service- only negative is the hours- it would be so nice if the shop was open until 6:00 and/or on Saturday morning for pick-up and drop-off.
OH - 8003 Euclid Ave, Madeira - 3/25/23
Great service; very organized- only negative is that the shop is only open until 5:00. If it was open until 6:00, that would be great!!!
OH - 8003 Euclid Ave, Madeira - 2/25/23
This is my 2nd tour with Gerber Collision Madeira. The staff are top shelf performers. Jessica covered all the areas of a customer's concerns, assuring me and following through with communication with all parties involved. The work done by the team at the Madeira facility was terrific. I'm very fond of my 12 year old car, and Team Gerber had the bodywork looking like new. I absolutely recommend the services of Gerber Collision and Glass Madeira. Thank you all !
OH - 8003 Euclid Ave, Madeira - 1/31/23
Very friendly and helpful. Only reason for four stars was that the repair took eight days.
OH - 8003 Euclid Ave, Madeira - 6/17/22
Excellent service, very fast and friendly. Highly recommended. Will definitely do business with again. Thanks!
OH - 8003 Euclid Ave, Madeira - 1/20/22
Excellent service! The staff at the Madeira are very professional and thoughtful. Amber helped me with the rental car arrangement when I fix my car. Don works on my car until I am satisfied. Every time I ask him, he is always patient, explains very clear, and help me to solve the problems. He even expands his service one mile wider and one mile deeper. One day my car couldn't start on the school parking lot, he came out in the cold weather, and gave a jump to my car. Then I can drive home. Otherwise, my son and I will stick at parking lot. I very appreciate Don's professional service and his kind caring manner to customers!
OH - 8003 Euclid Ave, Madeira - 8/25/21
The staff at the Madeira location absolutely saved the day. Amber and TJ assured me that upon presenting my information regarding the accident, and later leaving my car with them, my concerns were over. Amber coordinated the rental car process, reached out to my insurer, USAA, and handled the ocean of documentation that accompanies accident claims and repairs. Picking my car up, I only had to arrive, leave the rental car, and drive off in my new looking car. Never thought it could be so easy. Thank you!!
OH - 8003 Euclid Ave, Madeira - 6/18/21
Outstanding! I especially appreciated the several updates re the repairs, which were completed on the estimated date. Each employee with whom I had contact was friendly, helpful, and courteous. I also was grateful for their making the rental car arrangements so easy. And my car looks beautiful! It would be my pleasure to recommend this particular location to anyone.
OH - 8003 Euclid Ave, Madeira - 6/16/21
Great service
OH - 8003 Euclid Ave, Madeira - 5/4/20
I was very satisfied with the service at Gerber. They were efficient, and my car looks great!
OH - 8003 Euclid Ave, Madeira - 9/21/19
Great service!
OH - 8003 Euclid Ave, Madeira - 1/18/19
Great service. Very professional and courteous.
OH - 8003 Euclid Ave, Madeira - 10/7/18
Great customer service and timely repair. Always communicated updates!
OH - 8003 Euclid Ave, Madeira - 4/17/18
This was one of the best experiences I've ever had. Repairs were done quickly. I can't even tell the accident ever happened. Sarah and Bruce were friendly, helpful, responsive and attentive. I couldn't be happier and would definitely recommend them.
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