Maryland Feedback

MD - 5106 Branchville Rd, College Park - 1/27/22

They did a great job and much quicker than I would have expected.

Lowell David G

MD - 19560 Frederick Rd, Germantown - 1/20/22

Extremely satisfied with the service I received. The quality of the repair is excellent. They kept me updated during every step of the process and they finished ahead of schedule. I would highly recommend Gerber Collision and Glass.

Patricia M

MD - 19560 Frederick Rd, Germantown - 12/16/21

Great service! Took our Honda in for fender repair and was told it would take about 4 days. Dropped the car off Tuesday afternoon and it was ready for pickup on Thursday afternoon. They did a great job with the repair, looks brand new.

Gregg M

MD - 3420 Ellicott Center Dr, Ellicott City - 12/6/21

Great job.

Ronnie M

MD - 19560 Frederick Rd, Germantown - 12/5/21

I am so pleased with my wonderful experience at Gerber! Though it was hard having an accident, I knew from previous experience that my car was in great hands there. Everyone is so nice to work with, and they did the work in a timely matter. They were great with communicating with me as well. And the car looked amazing--it looked exactly as it did prior to the damage from the accident. It was also easy with arranging for a rental car--I was picked up at Gerber, and then I was able to leave the rental car at Gerber when I picked up my own car. Great experience!!!

Kristen F

MD - 609 Frederick Rd, Catonsville - 12/3/21

Absolutely the best customer service I have ever received. My appointment was at 230 and Taylor had everything done in less than 5 minutes. I didn't have to get out or do anything. She answered my questions so fast and with a great attitude. I will definitely refer my family here ! Thank you again Taylor you were absolutely phenomenal !!!

Alisha N

MD - 19560 Frederick Rd, Germantown - 12/3/21

Fast and clear service. I was taken though all the steps smoothly and efficiently. Update came in every day. My vehicle was repaired on time and everything is working perfectly.

Martha R

MD - 8528 Baltimore National Pike, Ellicott City - 11/16/21

Great customer service and the repairs look great!

Charles R

MD - 8528 Baltimore National Pike, Ellicott City - 11/4/21

Excellent customer service and constant feedback and updates regarding my vehicle during the repair process.

Willie G

MD - 8528 Baltimore National Pike, Ellicott City - 11/2/21

Last week my 2007 BMW driver side door broke- can't open from inside not outside. I contacted Kim, shop manager, & she adv to bring it next day. She gladly took my repair order. Jason, a tech, struggled at first as this type of problem is not typical for BMW but eventually managed to get the door open. Found out a small part inside the door latch is broken. Shop ordered the part fixed within 2nd day. Meanwhile Kim sent me texts & gave me calls informing the status of the situation which put me as ease. One should imagine if you take this BMW to a dealership & all the charges they would lay on me. I was only asked to pay for the part & very reasonable labor fee. Thanks Kim & Jason. You guys are the best!

Steven K

MD - 1123 Old North Point Rd, Dundalk - 10/29/21

I just found my folder from my repair work done here from my accident in January of 2021, I am just now writing because I want to let everyone know that Gerber Collision is the best place to take your vehicle after an accident or in need of any body work, my vehicle went in there looking like a total wreck and when they were finished the car looked brand new again like it was never involved in an accident, and there customer service was excellent they always kept me up to date on the repairs and just what was going on each day with my vehicle

Bernard D

MD - 7706 Race Rd, Jessup - 10/25/21

I must say Gerber Collision & Glass did an outstanding job on my Audi. The damage was in a precarious angle but that was no problem for the Gerber team. The job was completed in a timely manner and most importantly, the body work was on point! Thanks again for paying attention to detail and quality work. I recommend Gerber Collision & Glass, Jessup's location!

Darius

MD - 8528 Baltimore National Pike, Ellicott City - 10/14/21

I've had business with five different body shops in central Maryland and found that Gerber Collision at 8528 Baltimore National Pike in Ellicott City provides the best quality, communication and customer service. I've used their service three times and plan to again when any my cars need body or glass work.

Scott

MD - 8528 Baltimore National Pike, Ellicott City - 10/7/21

Very fast and professional service. I highly recommend Gerber Collision & Glass.

Amy F

MD - 9943 Washington Blvd, Laurel - 10/5/21

Estimated car to be done on 10/8 but was completed on 10/4. Kept me update throughout repair. No problems. CAr looked great.

Wallace C