Marysville, WA - 14810 Smokey Point Blvd

WA - 14810 Smokey Point Blvd, Marysville - 2/26/13

Thank you so much summer the car looks great!! "You guys are the best"

Luis Z

WA - 14810 Smokey Point Blvd, Marysville - 2/26/13

Thanks Summer, Van looks Awsome, thanks for saving my bumper

Elliot W

WA - 14810 Smokey Point Blvd, Marysville - 2/22/13

"My wife had a small fender bender in our only vehicle - 2000 Dodge GrandCaravan. With 4 children between 8 years and 2 years, we need the space. The initial analysis was 10 days to install a recycled rear quarter panel. Gerber offered a special: they paid for a compact car for the first 5, we covered the second 5 days. We decided to upgrade since we needed the space. After 10 days, Gerber decided the rear quarter panel would not meet their standards and wanted to install a new one. I called to talk to the manager and explained my situation: I am not able to put any more money towards a rental. The manager said they would cover the cost of the rental for the rest of the period. It turned out to be another 15-20 days due to the Christmas-New Year break. So according to our original agreement, I would pay the overage on the rental for ... the first 5 days plus the whole cost on the rental for the second 5 days. The cost should have been about $30 per day (for the first 5 days) and $56 per day (for the second 5 days). Some quick and inaccurate math puts that over $400. we were charged $121! I called Gerber to let them know that rental company billed them incorrectly. The manager said, "Don't worry about it. We will cover it." I think his name was Tyler. Now, I have lived enough life to know that no one gives away money. Well, for $121 and 1 month with our van, we had the van repaired and drove a 2012 or 2013 Dodge Caravan! Needless to say, we came out on top. Every time I informed Gerber of the mistakes, whether made by me or made by the rental company, Gerber took the short end of the deal! It is true that when I chose the recycled rear quarter panel, Gerber Collision said they could install it to match existing. They were not able and did everything within their power to make it right. I am extremely satisfied and impressed with the integrity of the manager (Tyler, I believe) who worked with me! I would recommend ordering the new part instead of the used part so that the time your vehicle is in the shop is minimized. All in all, I highly recommend Gerber Collision in Marysville, Wa." read more

curtis w

WA - 14810 Smokey Point Blvd, Marysville - 2/22/13

Thanks for a job well done, Great and Friendly service... Thanks Summer for all my updates.

Lori J

WA - 14810 Smokey Point Blvd, Marysville - 2/22/13

Great job thanks.

Ron S

WA - 14810 Smokey Point Blvd, Marysville - 2/20/13

They took AWSOME care of our car and us, it was nice to have such good Customer Service from a repair facility. Thanks Summer for wonderful service

Chantal D

WA - 14810 Smokey Point Blvd, Marysville - 2/19/13

My car looked great and it was done sooner than expected. thanks Summer for wonderful Customer service

Klinebriel A

WA - 14810 Smokey Point Blvd, Marysville - 2/19/13

My car was done sooner than expected and looked FAB. thanks Gerber

Pimpun F

WA - 14810 Smokey Point Blvd, Marysville - 2/15/13

WONDERFUL JOB, THANKS SUMMER

David A

WA - 14810 Smokey Point Blvd, Marysville - 2/15/13

Thanks Summer for a Quick repair and great job......

Phil F

WA - 14810 Smokey Point Blvd, Marysville - 2/15/13

Took a bit longer than I expected but the service was FABULOUS

Chris S

WA - 14810 Smokey Point Blvd, Marysville - 2/13/13

Gerber did a great job with the repairs on my car. Brian Adams made sure to call me on a regular basis and keep kept me appraised of the current progress on my repairs. Overall, my service was timely and efficient, with better customer service than I expected. I would rate it exceptional. Thanks for taking great care of your customers. Sincerely, Shawn Leeson

Shawn L

WA - 14810 Smokey Point Blvd, Marysville - 2/11/13

Super Service !!! Thanks Summer and Tyler

Lydia G

WA - 14810 Smokey Point Blvd, Marysville - 2/1/13

They did a good job, my car looks like new. Thank you

Diana O

WA - 14810 Smokey Point Blvd, Marysville - 1/19/13

Customer service was a 10...from Summer Akers. I have dealt with her twice and service was spectacular both times.

Suzanne G