Michigan Feedback

MI - 6227 15 Mile Rd, Sterling Heights - 9/15/23

Wonderful customer service. Very attentive.

Carla M

MI - 5900 Highland Rd, Waterford - 9/9/23

I had my dad's 2009 Impala in for a fender and My headlight and repair the front bumper and driver's door they're fast efficient the car looks brand new inside and out The detailed it I can't take them enough I'd recommend them to anyone that needs auto body work

Mark P

MI - 2520 S Pennsylvania Ave, Lansing - 9/7/23

My car looks amazing! The staff of Gerber were friendly, professional and easy to work with. I was given regular updates about the status of my repair and it was completed quickly. You can't even tell there was damage. They even detailed the interior!!! Customer Service at it's finest!

Tracy W

MI - 2520 S Pennsylvania Ave, Lansing - 9/7/23

Did a great job. My car looks amazing!!!

Virginia W

MI - 25180 Novi Rd, Novi - 9/2/23

Liked the service updates .

Josephine R

MI - 4249 Page Ave, Michigan Center - 9/1/23

Thank you for repairing my van back to original condition, it looks great.

Patricia P

MI - 23965 Allen Rd, Woodhaven - 8/31/23

Great service! My repair was done perfectly and finish before the estimate time. They even give my car a nice car wash and a cleaning inside. Very happy with their work and customer service!

Qi

MI - 3345 Washtenaw Ave, Ann Arbor - 8/31/23

This was the second time we've worked with this Gerber location and we are very pleased! Perfect work, communication, and timeline.

Anne A

MI - 25353 Trowbridge St, Dearborn - 8/25/23

Great team at this location. Sam was awesome to speak with, as well. Big thanks to the entire crew.

Jessica W

MI - 44700 Enterprise Dr, Clinton - 8/22/23

Highly wreck-ommend! Justize was the best - friendly and knowledgeable regarding all makes/models parts issues. She checked in with me, keeping me informed of my vehicle's status throughout its stay at Gerber. Front desk ladies were so friendly and helpful. The guy who closed with me in Justize's absence was very thorough and informative. These team members made me feel confident that my vehicle was in good hands. The vehicle looked great when I picked it up. Thank you Gerber team!

Kim C

MI - 3345 Washtenaw Ave, Ann Arbor - 8/21/23

We had a customer who was stuck on the other side of the state and needed help with his car. Tammy was so awesome and took him in when other shops said they were too busy. Thank you so much for helping out in a bad situation!!!!

Heather S

MI - 3105 Pielemeier Dr, Chelsea - 8/20/23

I was so impressed that they kept me informed with what was happening each week with a call. I've never had repair service that called me about my vehicle every week. Also, the quote was really thorough with all that needed to be done and that there could be more once it was repaired. Usually you drop off your vehicle and wait, wait and wait to hear what needs work and when it will be done. When I came to pick up my Equinox it was vacuumed and cleaned. There were still snot marks on the window from my dog and some stains on the seats from my kids shoes and dog but overall I was happy that I didn't have to clean my car. Gerber Collison was also clear on not washing my car after a few months to not ruin the paint job. Thank you for the quality work and getting my car back as soon as you could.

Jenna A

MI - 2310 S Industrial Hwy, Ann Arbor - 8/19/23

Fantastic communication! Kept me updated at all times! Excellent analysis of the damage to my car - the estimator found a spot that was damaged that I could not see and I am very particular about my car! Highly recommended!

Frank D

MI - 521 S Main St, Ann Arbor - 8/18/23

Great Service. Very helpful with scheduling a drop off, providing updates, and letting me know as soon as my car was ready to be picked up. I would recommend this location.

Trevor T

MI - 11727 Merriman Rd, Livonia - 8/18/23

They did a good job in putting my car back together

Rich A