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Michigan Feedback

 

MI - 1505 Michigan Ave, Marysville - 11/5/21

Excellent service.

Christopher W

MI - 25180 Novi Rd, Novi - 11/1/21

Friendly, efficient and car was ready when promised

Susan S

MI - 2310 S Industrial Hwy, Ann Arbor - 10/31/21

I can't even tell that my car has been in an accident. Beautiful work and wonderful communication with me throughout the process. Thank you!!

McKenzie C

MI - 2310 S Industrial Hwy, Ann Arbor - 10/29/21

The car looks great! I appreciate the attention to quality and being kept informed throughout the repair process. Hope I don't have to, but if I need collision work done again, I will see you!

Todd S

MI - 3800 Broadmoor Ave, Kentwood - 10/28/21

Sebastian was very helpful through the whole process after getting rear-ended. They got my car in quickly, and finished sooner than expected! They also vacuumed the interior as well as cleaned the windows! A very pleasant experience, we are very pleased!

Angela S

MI - 1801 Eureka Rd, Wyandotte - 10/28/21

Excellant service and excellent communication..Everyone was very nice and professional..repairs are perfect..

JEREMY T

MI - 1700 Wildwood Ave, Jackson - 10/28/21

From start to finish this was a great experience. It was almost worth having that tree fall on my car to have it repaired perfectly and almost more importantly beautifully cleaned and detailed inside and out

Phil W

MI - 1700 Wildwood Ave, Jackson - 10/27/21

I had to replace the hitch cover on my Durango and they matched the color exactly!! He even showed me the proper way to put the cover on!

PATRICIA H

MI - 700 Doheny Dr, Northville - 10/21/21

Great service and kept us posted on the work being done.

Jim L

MI - 1505 Michigan Ave, Marysville - 10/20/21

Jerry G. is the manager that handled the damages to my vehicle. Jerry was absolutely amazing at keeping me updated on the collision damage. He literally saved me from paying a single penny out of pocket. My insurance company was planning to have me pay the deductible as well as all costs for a rental car while the repairs were being performed. Due to the nature of the accident, Jerry informed me that all costs and the rental car should be incurred by the other persons insurance company. He was absolutely correct in his assessment of which I insisted that my insurance company review the Michigan no fault laws governing the type of accident my vehicle was involved in. This resulted in my insurance not having to pay for anything; all expenses were covered by the at fault driver's insurance company. I am very appreciative of his knowledge and ... guidance he provided. The repairs were performed with excellence. The car was returned to me in pristine condition- it is impossible to see that the car was ever damaged. The whole staff at Gerber Collision and Glass were ultra friendly and helpful! I highly recommend this company for anyone requiring collision repairs and replacement glass. read more

George A

MI - 2520 S Pennsylvania Ave, Lansing - 10/15/21

Each individual I dealt with was friendly, courteous, professional - a joy to work with! Everybody put me at ease about dealing with my insurance company and having the repairs done. I pray that I won't need to have body work done again any time soon, but if I do, I am most definitely returning to Gerber at 2520 S Pennsylvania Ave, Lansing MI. Thank you, Jeanette, Jake, Ernie and to the techs completing the work!!!!

Kim L

MI - 1305 S Front St, Marquette - 10/13/21

The staff here is fabulous. Jon S. makes everything so convient that it would be hard to go anywhere else.

Crystal A

MI - 4276 Blue Star Hwy, Holland - 10/6/21

Absolutely phenomenal business! They were extremely friendly, professional and communicate very well. They stay in contact and update you with every stage of repair. Incredible customer care and support. You cannot go wrong using them.

Michael K

MI - 1305 S Front St, Marquette - 10/6/21

Great work every time. We have had several repairs done here.

David L

MI - 1630 Airport Rd, Waterford - 10/5/21

The car looks great and the employees were courteous, friendly and kept us informed on the progress.

Joseph F

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