Michigan Feedback
MI - 44700 Enterprise Dr, Clinton - 6/22/16
Amazing customer service. The most genuine staff I've ever encountered. They helped my mom and I out tremendously. One lady named, Erica, is a phenomenal employee and was a great help! A big thank you to her! A great place to be at, very welcoming. Thanks for taking care of us so well.
MI - 6227 15 Mile Rd, Sterling Heights - 6/21/16
My car was repaired and I couldn't tell it had been damaged afterwards. I got feedback as to the progress of the repair all throughout the process. Most companies don't give you any feedback unless you call them.
MI - 6227 15 Mile Rd, Sterling Heights - 6/18/16
The service was excellent from the moment I walked in the facility until the time I picked up my repaired car. The employees were polite and kind. The made me feel like they were there to make sure I had a good experience. The facility was cleaner than I could have ever expected. IGerber Collision is the only repair facility I would recommend to my family and friends. I was dreading addressing having my car repair and the experience at Gerber made this repair feel like a walk in the park. I would like to thank you for the wonderful service and experience.
MI - 6227 15 Mile Rd, Sterling Heights - 6/15/16
6 stars, This, without a doubt was the finest experience at collision repair service that I have ever had. Tim, the estimator was very polite and professional, new his stuff. The completed work is beautiful.
MI - 62386 Van Dyke Rd, Washington - 6/15/16
The service was excellent, very friendly, and completed the work on time. I would go back and recommend them to my friends and family
MI - 3345 Washtenaw Ave, Ann Arbor - 6/14/16
Dropped my car off on Wednesday to get my rear bumper fixed, and it was done ahead of schedule....and it's beautiful.......great work!!! I couldn't be happier...I will recommend Gerber to anyone I know in need of a good auto body-shop......
MI - 44700 Enterprise Dr, Clinton - 6/12/16
Joe at the Clinton location really came through for me. Took a big weight off my shoulders by standing behind their work. I had an issue with a repair (the first time ever). Because of this, my son had managed to damage the door. Some time had passed and I thought I would just get the run around about the repair. This was not the case at all. Joe stepped up and took care of everything. It was almost too easy. I've been going to Gerber for a long time (since it was Collex). They've always done quality work. This is the first time I had to test their resolve. They passed with flying colors. This is a lease vehicle that I will be turning in soon. The last thing I wanted to do was spend more money on repairs so the dealer wouldn't nail me for the same. I will be returning if the need arises. Thank you Joe and the rest of the crew. Everyone is ... read more
MI - 6227 15 Mile Rd, Sterling Heights - 6/10/16
I just wanted to shout out what a great experience I had with my recent truck repair. My appraiser was awesome in explaining the process and planning out my pickups and drop offs. The associate at the desk was super friendly and even had Enterprise ready to pick me up within maybe 2 minutes of my drop off walk around. I was super thrilled that I could just leave the rental at the shop when I picked up my truck. That makes things a lot easier when you don't have anyone to give you a ride. Also, they had the repair done same day. Had I been able to get out of work earlier, I could have had my truck back for the drive home. I honestly chose Gerber for the free rental promotion since I don't have rental coverage on my insurance, but I'd come back, thought I hope I don't have to, just for the customer service. Thanks to all who worked on my ... read more
MI - 1908 E Sternberg Rd, Muskegon - 6/6/16
Friendly service.
MI - 25180 Novi Rd, Novi - 6/5/16
Thank You so much. I would like to thank your company for fixing my van. It looks like new. It was done so fast .It might be old to you but its important to me. and I'm proud to drive it again thanks to you. so shinny like a new van.
MI - 3345 Washtenaw Ave, Ann Arbor - 6/3/16
Friendly staff, excellent body work. Everyone I delt with was super awesome.
MI - 7580 Expressway Dr, Grand Rapids - 5/25/16
Awesome customer service!! I will highly recommend you to my friends
MI - 1630 Airport Rd, Waterford - 5/24/16
Friendly and warm staff. Great communication and follow up. Would absolutely recommend to anyone.
MI - 13741 9 Mile Rd, Warren - 5/23/16
The care and service Gerber Collision provided was unbelievable. I truly have never received such aware response, regular updates, flawless/beautiful repair work, promises made and kept from any other collision service provider in the 52 years I have owned an automobile. The car (a 2008 Saab 95), which we recently brought to Gerber Collision, had a great deal of sentimental value to our youngest daughter and they took incredible care of it and paid attention to every detail in order that it would be returned to us in near mint condition. Our entire family is committed to Gerber Collision and, when/if there's ever a need, would never go anywhere else. They are true professionals in a field where, oftentimes, promises are not kept, talent and good workmanship are things of the past and rip offs occur regularly. Gerber Collision and Glass is ... read more
MI - 6227 15 Mile Rd, Sterling Heights - 5/19/16
Evan, Amber, Andrew, and all other personnel at this location are great !
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